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Lamps PlusReviews 1,198

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
194
quality
1,055
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20,354 reviews

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New Jersey
1 review
0 helpful votes
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Overall good experience
August 16, 2024

Good options on filters (outside/inside, size, #blades, etc) - only problem was the filters kept showing me fans with a light which i didn't want.

Date of experience: August 6, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello, thank you for the feedback! Our site does have a filter for fans without lights, but if you used this filter and still saw fans with lights, please email us at community@lampsplus.com so we can look into it.

Arizona
1 review
0 helpful votes
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Great service
August 15, 2024

Great customer service help me find missing parts on my fan by sending me a receiver and remote.

Date of experience: August 5, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello Norma, thank you for the feedback and we are happy to hear that your fan is now working!

Massachusetts
1 review
0 helpful votes
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Easy ordering and quick delivery
Free shipping
Lovely product

Date of experience: August 5, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

Texas
2 reviews
0 helpful votes
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Good Purchase!
August 14, 2024

This lamp arrived well packaged and was easy to assemble. It is good quality even with the plastic shade. This lamp fits in very well with the other furniture in my family room.

Date of experience: August 4, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, great to see that, we hope to see you visit with us again soon!

New Hampshire
1 review
0 helpful votes
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Very happy lamp buying experience
August 14, 2024

Went through 2000+ lamps offered. Mine happened to be on sale! Product details were important. The pair I bought weighed 18 pounds each which meant they would be very stable in our TV room which has lots of activity. They are beautiful.

Date of experience: August 4, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear that you found what you were looking for! We hope you love your new lamps.

Washington
1 review
0 helpful votes
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When just any lamp wouldn't do.
August 13, 2024

Fast and good quality with everything provided. The actual bulb was the LED type which was new to me. It's lifespan maybe greater than mine.

Date of experience: August 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

Virginia
3 reviews
0 helpful votes
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Excellent Products
August 13, 2024

It is an easy to navigate web site with many choices of products. Listing of weights on many ceiling lights is very useful. I am replacing an old bathroom ceiling light, about 3 pounds, with no idea what is structurally behind it. I don't want to gamble on a heavy replacement light.

Date of experience: August 3, 2024
Amira T. — Lamps Plus Rep
over a year old

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Indiana
1 review
0 helpful votes
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Beautiful exterior lights!
August 13, 2024

Successful shopping experience - Thank you! Easy to order, and arrived in a timely manner.

Date of experience: August 3, 2024
Amira T. — Lamps Plus Rep
over a year old

We appreciate your business and hope you visit our site again!

New Hampshire
2 reviews
0 helpful votes
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Ordered a light bar for a new bathroom but after speaking with our contractor realized this was not the right application for the design (which we loved). Returned that light and ordered side lights which are a better fit for our project. Still have a few weeks of construction to go and can't wait to install and enjoy.

Date of experience: August 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you so much for the lovely comments, we are glad to hear that you had a positive experience shopping with us.

Ohio
1 review
0 helpful votes
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Very nice choices
August 13, 2024

I am pleased with my purchase. Only seeing the lamps online, it's hard to be 100% certain about the purchases. Mine were spot on.

Date of experience: August 3, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

California
1 review
0 helpful votes
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Fast delivery good product
August 12, 2024

Easy experience! Easy to choose the product and delivery was prompt

Date of experience: August 2, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear from you, thank you for the visit and responses.

Pennsylvania
1 review
0 helpful votes
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Just what we needed
August 11, 2024

Bought outdoor lights in 2008 and need replacements. Since they were excellent, why buy from someone else! Thanks for still being here and an easy shopping experience. Light bulbs too.

Date of experience: August 1, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

Illinois
1 review
0 helpful votes
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Outdoor Light
August 8, 2024

Quick an easy. Lot's of options. Will be back to purchase additional lighting for our new home.

Date of experience: July 29, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to see that you found our site easy to use, thank you.

Illinois
1 review
0 helpful votes
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Damaged product made right
August 8, 2024

I received a glass wall sconce that came shattered. I contacted LampsPlus about the issue and they sent a replacement piece. My only real complaint was that when I initially reached out to LampsPlus they took many days to initially reply and I was concerned they didn't receive my message. But they easily and painlessly sent me a new lamp and the second one came quickly and undamaged.

Date of experience: July 29, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Virginia
1 review
0 helpful votes
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Great online shopping experience. Trusted retailer that is consistent and dependable. Product was described as expected.

Date of experience: July 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear from you, thank you for the visit and responses.

California
2 reviews
0 helpful votes
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Easy to put together
August 3, 2024

Very pleased the lamp was at my door a few days after I ordered

Date of experience: July 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

Arkansas
1 review
0 helpful votes
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Tiffany Lamp
August 2, 2024

The lamp is beautiful! It was packed very well and the shipping was super fast!

Date of experience: July 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Utah
1 review
0 helpful votes
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Wonderful experience!
August 2, 2024

Great Pro's customer service, loved the products, quick shipping

Date of experience: July 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear from you, thank you for the visit and responses.

Arizona
1 review
0 helpful votes
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Great service and great products
August 1, 2024

It was quick and easy. The order was shipped in a timely manner.

Date of experience: July 22, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to hear that, great to see that our site was easy to use.

North Carolina
1 review
0 helpful votes
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Quick delivery
July 31, 2024

I was able to find the exact fixture I was looking for and shipping was quick and well packaged.

Date of experience: July 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.