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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Good options on filters (outside/inside, size, #blades, etc) - only problem was the filters kept showing me fans with a light which i didn't want.
Great customer service help me find missing parts on my fan by sending me a receiver and remote.
Hello Norma, thank you for the feedback and we are happy to hear that your fan is now working!
Easy ordering and quick delivery
Free shipping
Lovely product
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
This lamp arrived well packaged and was easy to assemble. It is good quality even with the plastic shade. This lamp fits in very well with the other furniture in my family room.
Thank you, great to see that, we hope to see you visit with us again soon!
Went through 2000+ lamps offered. Mine happened to be on sale! Product details were important. The pair I bought weighed 18 pounds each which meant they would be very stable in our TV room which has lots of activity. They are beautiful.
Great to hear that you found what you were looking for! We hope you love your new lamps.
Fast and good quality with everything provided. The actual bulb was the LED type which was new to me. It's lifespan maybe greater than mine.
Thank you, we appreciate the feedback and the comments.
It is an easy to navigate web site with many choices of products. Listing of weights on many ceiling lights is very useful. I am replacing an old bathroom ceiling light, about 3 pounds, with no idea what is structurally behind it. I don't want to gamble on a heavy replacement light.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Successful shopping experience - Thank you! Easy to order, and arrived in a timely manner.
We appreciate your business and hope you visit our site again!
Ordered a light bar for a new bathroom but after speaking with our contractor realized this was not the right application for the design (which we loved). Returned that light and ordered side lights which are a better fit for our project. Still have a few weeks of construction to go and can't wait to install and enjoy.
Thank you so much for the lovely comments, we are glad to hear that you had a positive experience shopping with us.
I am pleased with my purchase. Only seeing the lamps online, it's hard to be 100% certain about the purchases. Mine were spot on.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Easy experience! Easy to choose the product and delivery was prompt
Great to hear from you, thank you for the visit and responses.
Bought outdoor lights in 2008 and need replacements. Since they were excellent, why buy from someone else! Thanks for still being here and an easy shopping experience. Light bulbs too.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Quick an easy. Lot's of options. Will be back to purchase additional lighting for our new home.
Great to see that you found our site easy to use, thank you.
I received a glass wall sconce that came shattered. I contacted LampsPlus about the issue and they sent a replacement piece. My only real complaint was that when I initially reached out to LampsPlus they took many days to initially reply and I was concerned they didn't receive my message. But they easily and painlessly sent me a new lamp and the second one came quickly and undamaged.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Great online shopping experience. Trusted retailer that is consistent and dependable. Product was described as expected.
Great to hear from you, thank you for the visit and responses.
Very pleased the lamp was at my door a few days after I ordered
Thank you, we appreciate the feedback and the comments.
The lamp is beautiful! It was packed very well and the shipping was super fast!
Wonderful to see you had a great visit with us, thank you for the comments.
Great Pro's customer service, loved the products, quick shipping
Great to hear from you, thank you for the visit and responses.
It was quick and easy. The order was shipped in a timely manner.
Wonderful to hear that, great to see that our site was easy to use.
I was able to find the exact fixture I was looking for and shipping was quick and well packaged.
Wonderful to see you had a great visit with us, thank you for the comments.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hello, thank you for the feedback! Our site does have a filter for fans without lights, but if you used this filter and still saw fans with lights, please email us at community@lampsplus.com so we can look into it.