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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered several items from you and was very pleased with everything. I would certainly do business with you again. Thank you.
Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.
Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.
Was a good experience, variety of styles and price better than the big box stores.
We appreciate the feedback, thanks so much!
I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!
Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.
Easy to order, quick delivery, quality products reasonable price
We appreciate your business and hope you visit our site again!
Order came on time and in good condition - had seen it in a furniture store.
We appreciate your business and hope you visit our site again!
Lamps arrived promptly and looked just the same as they were pictured. Easy instructions for the small amount of assembly that was required.
We appreciate the feedback, thanks so much!
Wonderful to hear that, great to see that our site was easy to use.
We receive everything in a timely manner and in great shape. Thanks.
Thanks for the feedback! We're happy to hear your delivery went swimmingly.
Easy to purchase online, Fan arrived quickly and was easy for electrician to install
Replacing shades is no easy task. Your instructions were so simple that I had no problem selecting the shade. Your quality is very high and the construction is excellent.
Thank you so much! We're happy to hear you're satisfied with your shade.
It took almost 2 months to get my floor lamp and then when I put it together it leaned. I put the provided spacers under it but it's not the floor that's crooked but the lamp poles. I am keeping it as it's very heavy and too much hassle t9 return
Thank you for sharing your experience with us and providing your feedback. We apoloigze for the delay you encounter with your order and the condition it arrived in. It's important to us that we delivery quality items and it's disappointing to hear we might have missed the mark. We'd like the opportunity to review this further and provide assistance. Our team will contact you directly.
The light fixture looked just liked the online description and picture. The color and design of fixture is simply stunning in my living room!
I recommend the purchase of this light fixture.
Thanks for the feedback, and we hope you shop more with us!
Easy to use website, pictures were accurate. Product arrived in timely fashion
The filters are very helpful. Also, they count the number of items that pass the filters.
I ordered a fan and the wiring did not work correctly so I returned it. They charged me $50 for the cut wires and $50 in extra shipping. Horrible customer service
We're very sorry to hear your ceiling fan was experiencing issues and a return was needed. Our return policy for installed products with cut wires will be subject to a $50 USD. However, if the item is having an issues, we're happy to reach out and troubleshoot the concerns or provide you with a free return label. We would like the opportunity to review this further and reach out to you directly with additional information. We apologize for any inconvenience and appreciate your patience.
My experience was easy and my product was packed really good. Will use them again.
Wonderful to hear that, great to see that our site was easy to use.
Good looking floor lamp, is a bit unique and of good quality.
Thanks for the feedback, we're happy to hear you like the lamp!
The color of the item I ordered was different when received in person.
Thanks for the feedback and comments.
The hanging lamp arrived in good condition and went together in about 30 minutes. The finish and overall build quality was good to excellent. Directions were minimal but complete. My only complaint is that the LED bulbs were not dimmable: I had to buy those locally.
Thank you, we appreciate the feedback and the comments.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, great to see that, we hope to see you visit with us again soon!