I ordered my wedding dress and basically received a defective dress that was poorly made. After numerous emails back and forth and pictures of the area pointing out the defect they still would not work with me on returning the dress. They took zero responsibility and said to give it to a friend or sell it locally, very unprofessional. When I pointed out the defects, there response was COMMON SENSE you never receive the exact pictured product which I am well aware of that. A wedding is a very special day and I would not give this dress to my worst enemy. People just so you know you DO NOT have to take the loss for a faulty unethical company that does not honor its own return exchange policy. If its any help to anyone take all necessary action to get your money back. I took this up to my CC company and they took care of it.
Cannot express enough how much I loved these dresses for my bridesmaids! Finding the right color coral is very difficult! This dress did not disappoint what so ever! Not to mention alterations were hardly needed! Only one of my bridesmaids had to get her dress altered and that was because shes on the shorter side. I cannot believe that for the price they are, they are absolutely beautiful and so very flattering to all body shapes! My bridesmaids loved them and received so many complements! Great purchase!
This dress is perfect! I ordered my size based on the size top I normally wear, not my waist size, and it fits PERFECT! Color is a beautiful deep red. And it is so comfortable. The lace is soft, not itchy at all. I am 5'5" and the dress just hits the floor. Its the perfect length for me or anyone taller.
I ordered a custom made dress and paid extra for custom made. The dress is 8 cm too long and 4 cm too wide. I can not wear the dress! If they used my measurements, why doesn`t it fit? They asked for pictures to show the problem and kept on sending me email about how sure they are that it was made "correct".
They refuse to contribute towards alteration fees! Very poor customer service.Not resolving the problem. Stay away from Ellamira
Don't buy! They send u crap clothes and won't refund u. Basically sent me a cheap blanket of a dress and sent me this:
From: Lala Mira
Date: 2019-03-30 11:39:32
Hi,
We have checked for you and we are very sure that we did the right size dress in your order. You have made a mistake when you choose the size. The dress is inspected carefully before shipped and it has no problems.
So in this case, we cannot take back the dress since made in the correct way.
Ordered a dress that came in a completely different style, color, and material. The merchant refuses to process a return stating that customers should use "common sense" and it "wouldn't make sense to issue a return." The website is a total scam and they are functioning as a fraudulent company.
Also, I never received an order confirmation email.
I am really impressed with this dress. It is good quality and generally true to size. However the slit is a bit lower than expected and the fabric is more of a satin feel rather than matte. Overall, it's a really good purchase that is true to image.
This dress was beautiful. It was exactly made as the picture suggested. I ordered a size 7 the shirt fits perfectly, however the skirt was way off in size. The waist was approximately 4 inches larger than the diameter that was associated with the size 7. I paid for alterations. I will order 2 additional dresses regardless of needing the additional alterations.
The gown is absolutely gorgeous and fits almost perfectly. It arrived quickly and is made with quality materials and is well made. It beat my expectations and I will be wearing it in many future pageant event's. Highly recommend!
I bought the ivory color in this dress for my niece to be a flower girl in my wedding in June 2019. It is absolutely beautiful! And she LOVES it! She will be 7 this month so I got a size 7. But it is a little big around her chest and the shoulder straps are a bit too long, I will be returning this for a size 6 that I think will fit her perfectly!
This was my very first time ordering from this website and I absolutely LOVED this dress. It came out beautifully made and exceeded my expectations. I got so many compliments on this dress and I will definitely be ordering my dresses from here again. This dress made my senior prom amazing. Thank you!
Absolute worst company I have ever ordered from online. I am still waiting for my dress I paid close to $200 for and paid $25 expedited shipping. I ordered my dress over 2 weeks ago and it hasn't even shipped yet. I have tried to cancel my order and they will cancel it but not give me a refund because it wasn't done with in 24 hours. I wish I would have read the reviews before buying.
I was hesitant about buying my prom dress online however I am absolutely amazed at the dress I received! It came before it was scheduled to and fit like a glove despite me not ordering a custom size. Brilliant quality at a fraction of the price it would be at a prom boutique; to anyone unsure about buying from this website, go for it, you will not regret it! Lalamira
I would not even give this company one star! This company is a scam and their product look absolutely nothing like the picture displayed! I ordered a white dress that took over three weeks to get here (but that's beside the point). I received the dress that looked absolutely nothing like the picture, was a cheap piece of fabric and was LIGHT PURPLE! I contacted them within hours of receiving the dress and was told that It is "common sense" when online shopping that the dress may not look like the picture displayed and they refuse to give me a refund, as stated in their email it is not fair for them to take responsibility for this!
I was pretty stressed out about it first because it took quite a while for it to arrive. I were shocked at how small the package was but when i took out the dress and tried it on. It was so beautiful and i felt so pretty in it. Definitely worth buying
I was too lazy to take my measurements so I just guessed and ordered a medium. When I tried it on I was amazed. It fits like it was custom made for me. All of the curves are in the right place. I bought this as my mother-of-the-bride dress for an outdoor wedding/brunch. I'm only 47 and didn't want something too matronly. I love this dress because it's youthful, yet classy looking. I bought a crenolin skirt to go underneath and plan to wear pearls to complete the look.
This dress was for my daughters prom and it was absolutely perfect! We had it custom made send in the measurements and provided as date we needed it by and we got it in plenty of time before that date. I emailed once to check status and got a quick response. I would definitely order again and would recommend it to my friends. The gown was gorgeous she got so many compliments. This dress exceeded our expectations by ordering this type of dress online and custom tayloring is super scary and ambitious but they made a beautiful well made gown. Loved it!
Their return policy is predatory. They waited over a week to ship something I paid over $20 for expedited shipping with. The event I needed it for passed, I messaged saying I wanted the money back. They sent a email saying they'd respond in 24 hours. 54 hours later no message, but I get a shipping notification with no tracking information. SCAMMERS
Ordered dress and cheaply made. It did not fit my daughter and they refused a refund or exchange. U have to email and wait a day to hear back and was told they sent the size I ordered so I can go get it tailored. Horrible customer service.
I could not have been more delighted when my dress arrived. It is simply stunning. It is the perfect size, the dress doesn't even need an underskirt as it has one already. Thank you so much Lala Mira, you've given me my dream dress and it was so cheap. But the quality is absolutely outstanding! The photo doesn't do it justice. I will upload a new photo from my wedding day to show how gorgeous it truly is! Lalamira
Answer: They told me to give it to a friend or sell it locally
Answer: I would not recommend Lala Mira. I purchased two dresses from them and I had a very disappointing experience. Their customer service team is rude and I did not receive a refund on my dress despite them making a mistake on my order.
Answer: No. I have been scammed out of over $200 for a crappy looking dress that they are refusing to take back and refund my money for. They are definitely not a legit, safe, or honest company to deal with.
Answer: We ordered 5 dresses from the company to try on and keep one or two. My daughter did not do her homework unfortunately and look for bad reviews. This company is a scam. The dresses are OK but nothing super special. We are out $500 because they will not cooperate with us for the returns. They have a return section you can finally get to when they email you a link, it just goes around and around. You keep sending the messages and they keep replying with a link to return and it just goes back to the same customer service FAQ. PLEASE DO NOT BUY FROM THIS COMPANY. MY WISH IS THEY GO OUT OF BUSINESS.
Answer: It's real. REAL awful. I hope nobody ever waits their time and money on this company again. It's awful. Definitely some crooks.
Answer: Don't order from them. Their sizes are completely inaccurate anyway and you will NOT get your money back if it doesn't fit. I lost $300 through them!
Answer: Hello we have now focused on children's dresses thank you very much for your support!
Answer: Dear customer, Thank you for your feedback. We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Thank you for your cooperation in advance. Hope to hear from you soon.
LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 14th among Dresses sites.
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.