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LaLa Mira

How would you rate LaLa Mira?
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New York
1 review
11 helpful votes
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BEAUTIFUL!
April 28, 2019

I was VERY skeptical when ordering this dress but it is BEAUTIFUL. It arrived within two weeks from order date and I can honestly say, I have tried on so many wedding dresses and this one is the dress of my dreams. I ordered a size 8, and it fits me wonderfully except for a couple of areas that need to be taken in but that's not a big deal. The reason why I am giving it 4 stars is because the picture this site has of the dress, the lacey top of the dress is lined but it did not come lined. I also ordered ivory and it came pure white and those are the only cons I can think of. Other than that, I recommend this dress.

Date of experience: April 27, 2019
Virginia
1 review
0 helpful votes
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The Petticoat came in a timely fashion and was just as described in the picture. The customer service online was wonderful when I asked which Petticoat to order to go along with my dress. Without the petticoat under the dress it was not as full. The picture shows my daughter with the petticoat under the dress.

Date of experience: May 17, 2019
GB
1 review
2 helpful votes
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Takes no responsibility
November 14, 2019

I ordered a size 8. Order confirmation confirms the size ordered is an 8. They sent a size 6. I sent screen shots of all the confirmations. They refuse to take the dress back.

They don't give return labels which all retailers allow.

+1
Date of experience: November 14, 2019
Philippines
1 review
0 helpful votes
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Really liked it!
November 18, 2018

Beautiful dress for a wedding guest. Really liked it! The dress is expertly made! It is more beautiful in person! The fabric is stunning! It easily is one of the most beautiful dresses I've ever seen.

Date of experience: November 16, 2018
Ireland
1 review
0 helpful votes
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The dress was made better than I thought that it would be. I got a dress off of another web site and it was cheaply made. This dress was not. I was really impressed with it and the quality of it. I will be buying more dress off of here.

Date of experience: May 5, 2019
Philippines
2 reviews
6 helpful votes
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Love it.
September 27, 2018

When I ordered my dress, I was a little concerned because I had read some negative reviews. But when I received my order, I loved it!, It fit perfect and it was exactly how I pictured it. Delivery was quick. I am very satisfied with my order! I will most definitely order everything I need for my wedding from here!

Date of experience: September 26, 2018
Georgia
1 review
2 helpful votes
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DONT BUY FROM HERE!
July 31, 2021

Customer service is a joke. I bought a dress from here. It was too small. I contacted them the day I received it in the mail. It took them a week to respond not 24hr like they claim. And I'm still getting the run around. There is no reason for them not to take the dress back, but they wont do it. DONT BUY FROM HERE!

Date of experience: July 31, 2021
California
1 review
0 helpful votes
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The dress that was sent to me was NOTHING like the picture from the website. The bodice of the dress was completely different down to the straps of the dress. They said that the difference was "acceptable". They will not send me a refund form and told me to keep the dress and sell it to a friend. This site is a sham!

Date of experience: March 11, 2022
vanessa s. LaLa Mira Rep
over a year old

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Pennsylvania
1 review
1 helpful vote
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Beware
April 2, 2019

Wanted to return a dress that had no special sizing. Bought two dresses because I liked them both. The dress I chose to return breast location was to high to fit. They refuse to take back. Buyer beware. Run Would give a -1

Date of experience: April 2, 2019
Virginia
1 review
0 helpful votes
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Super elegant!
May 10, 2019

I ordered the dress and it said it would take two weeks to come, and to my surprise it came early! I got it and it looks pretty much like the picture on the site, the detailing on the lace is not as defined though when you actually get it. It is the perfect lengths and super elegant. The dress it super pretty and i'm really happy with it! :)

Date of experience: May 10, 2019
Pennsylvania
1 review
0 helpful votes
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I bought both my girl's flower girl dresses from this site. They were HUGE. I asked if I could exchange one of the dresses and they refused. They will not do returns or exchanges.

Date of experience: September 12, 2023
vanessa s. LaLa Mira Rep
over a year old

Dear customer

Thanks for your review here. Unfortunately, we failed to identify your order information.

Contacting our customer service team is highly appreciated if our customers have any problems regarding their orders or services. Please kindly contact us here: https://www.lalamira.com/about/email?type=pre_sales

Never hesitate to reach out.

Virginia
1 review
0 helpful votes
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Loved the dress
June 3, 2019

I ordered this dress kinda skeptical of how it would turn out and it was amazing. It is such a good quality and has gorgeous detail. I would 100% recommend and it made me feel like a princess on my prom night. Lalamira

Date of experience: June 1, 2019
Pakistan
3 reviews
1 helpful vote
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Super
May 5, 2019

My daughter recieved her dress for prom 2019. It took 4 weeks to deliver from the date the order was placed. We were nervous because of all the mixed reviews on other websites, but we were pleasantly surprised. The dress was heavy and well made. It fit my daughter very well. The bust was a little too bit but we knew it would be when we ordered so we are just getting a local Taylor to take it in a little. But other than that the dress is just beautiful.

Date of experience: May 3, 2019
Virginia
1 review
0 helpful votes
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I purchased this dress for my golden birthday and it was absolutely beautiful. It fit me pretty well. It was just a little bit longer than needed but fit my curves perfectly. I received lots of compliments.

Date of experience: May 13, 2019
Japan
1 review
0 helpful votes
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My bridesmaids and I fell in love with these dresses. I had a difficult time choosing the dresses for my bridesmaids and LaLa Mira was right there beside me through the entire process. I have to say that you guys have a good customer service and because of them why I was very at peace with my choice and that the dresses will come on time which they did. So thanks LaLa Mira, it was great doing business with you and I will sure to recommend you guys.

Date of experience: December 18, 2018
Virginia
1 review
0 helpful votes
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Thank you lalamira
May 15, 2019

Was skeptical at first but I went ahead and ordered this dress for my daughter's prom. The dress arrived and it is beautiful just like the picture. I followed the size chart and the dress fit perfect. It is slightly long but this can be fixed. I will definitely recommend lalamira dresses to others. I ordered dress on 4/16 and received on 4/29 not bad. I love it Thank you lalamira.

Date of experience: May 15, 2019
Philippines
3 reviews
7 helpful votes
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The dress is beautiful.
September 28, 2018

I purchased my dress for a formal dinner on a cruise. The dress is very well made and it was gorgeous in Burgundy. I submitted custom measurements as I am 5'11 and 145 and didn't want a short dress but it actually arrived a bit too long and so I had it altered. I would definitely feel comfortable ordering online with lalamira but would just do a standard size and alter later.

Date of experience: September 27, 2018
Texas
1 review
3 helpful votes
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The dress I got was nothing like the picture. Emailed them about returning and I was told since I was ordering online I shouldn't expect it to look like the picture … they refused to accept my return. The dress I got looks like a cheaply made Halloween costume. I do not recommend using this site at all. Wish I had never ordered from here. Terrible service.

Date of experience: October 1, 2021
Texas
1 review
16 helpful votes
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Crappy return policy
October 16, 2020

I ordered a bridal dress and the back of the dress was not as pictured. It was too see through on back and that is not the way it was presented in the picture. They would not let me return dress even though there website says you can return if you notify them within 7 days of getting package and asking them for a refine form. They basically said it was " common sense" that it would be different as pictured and they refused to refund my money. WARNING do not order from them. The quality of the dress was very poor and you WILL not get your money back

Date of experience: October 16, 2020
France
1 review
0 helpful votes
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The dress is beautiful and of good quality. Bought this for my teenage daughter and she loved it. She wanted the length a bit shorter but it was appropriate for the occasion. This is not that inexpensive lace that snags on everything but really a beautifully designed rose pink dress. I gave 4 stars because it seemed to be a little snug at the top. My daughter is a 32b so she was able to wear it comfortably! Looked absolutely gorgeous.

Date of experience: April 3, 2019

Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 14th among Dresses sites.

service
145
value
146
shipping
145
returns
143
quality
143
+368