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Lajerrio
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lajerrio.com
South Carolina
1 review
0 helpful votes
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A bit disappointed
March 5, 2022
Updated review

After waiting 3 weeks, I was a bit disappointed to finally get the ring. It did not look as good as the photos on website.
The "sapphire " was much more blue and looks fake. I am hoping I can return this ring since I have seen similar quality rings for far less.

Date of experience: February 3, 2022

Check out was quick and effortless
January 12, 2022
Previous review

Check out was quick and effortless

Date of experience: January 12, 2022
Arizona
1 review
3 helpful votes
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Fraud
December 1, 2022

This is by far the worse experience ordering on line I have ever had. I ordered a ring a month ago. I still have not received it. They answer your email (because you cant call them) with the same answer to try to get more time. The pics are pretty but its not worth the hassle.

Misleading. Dont order!

Date of experience: December 1, 2022
North Carolina
1 review
0 helpful votes
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17.6CT Heart Cut White Sapphire 925
April 8, 2022

This order took longer than I expected with no communication from the site. When the order was placed it stated eta would be 7-10 days instead it was just shy (1 day) of being 4 weeks. Totally unacceptable! Also, did not realize this ring would be so large.

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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Pretty rings, slow to receive
April 27, 2022

I enjoy my rings, though it took nearly a month to receive them. Also, I did go by the sizing guidelines and they are just a tad too big. I am hesitant to do anything but risk wearing them because of the slow production and transit time.

Date of experience: March 28, 2022
Follow Just use another site. I'm saving you a month's wo Q.
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Just bad
June 29, 2023

Waited a month with no shipping update was told it was delayed then in production due to a holiday, then after 4 more days was told my item was out of stock and to pick a new one. Currently in the refund process which at this rate I should be cut a check for interest on the money I have had tied up in the mess.

Date of experience: May 30, 2023
Utah
1 review
0 helpful votes
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Disappointed
February 20, 2024
Updated review

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Date of experience: February 20, 2024

Excited to see how it looks in person
January 9, 2022
Previous review

Excited to see how it looks in person

Date of experience: January 9, 2022
Texas
1 review
0 helpful votes
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Good not great
October 11, 2023

I am not at all sure the main stone is the size stated, looks much smaller. It is a nice looking ring set and came in nice secure packaging but...there is just something about the look that isn't right.

Date of experience: September 11, 2023
California
1 review
0 helpful votes
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It took too long
April 7, 2022

I waited nearly a month to receive my package. I got it just today when I had originally ordered it February 1. If I had not gotten it today I would have demanded my money back. It is the sad truth but on a good note I do love the product it's beautiful it fits perfectly but in the future I don't think I'll be using this system ever again I'll be ordering my jewelry from someplace else.

Date of experience: March 8, 2022
Canada
1 review
4 helpful votes
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Scam
April 1, 2020

So the jewellery looks amazing but once you receive it you can see the quality is not what's advertised. Their cx support is poor and they will offer you a discount off your next purchase. Do not replace or fix jewellery when it breaks - my ring stones fell off - and they do not uphold their advertised warranty.

Date of experience: April 1, 2020
Florida
1 review
6 helpful votes
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I ordered a ring March 21,2020... Today is April 20... no ring!... I received a tracking number... but when I try to track order it comes back as " not found"... Emailed the company had to wait a week and a half for a reply... they are of no help. I will contact PayPal for help. Very disappointed!. Ridiculous!

Date of experience: April 20, 2020
Canada
2 reviews
3 helpful votes
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Ordered ring and took alot longer to arrive than expected. Once received the ring is too large, although I ordered my regular size. I had wanted an exchange, contacted customer service sent in photos of ring as per their policy and 4 emails later still no response. Will be disputing charges with credit card company if no reply in 24 hours. Absolutely unacceptable

Date of experience: May 14, 2020
Texas
1 review
0 helpful votes
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Wrong ring
October 20, 2023

Sent wrong ring! Giving me the run around! Not satisfied with this company! Email after Email, pics sent! Still arguing! Now they want to knock off 20% for their mistake! Don't order from Lajerrio!

Date of experience: October 20, 2023
North Carolina
1 review
0 helpful votes
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Overall still 5star company
July 19, 2023

Lots of beautiful jewelry affordable prices and easy navigation...very prompt with replying to emails about any questions or concerns. Everything ordered looks exactly like seen on the site.only problem is i was given the option for 3day delivery and paid $25 for that feature but it took 11 days.

Date of experience: July 19, 2023
Wyoming
1 review
0 helpful votes
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No order
April 4, 2022

Ordered over a month ago with express shipping still no response from lajerrio on why I spent so much and can't get a refund don't use this terrible sight it's just not worth it I have been waiting to propose for months now because of this sight.

Date of experience: March 5, 2022
Michigan
1 review
0 helpful votes
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Beautiful jewelry, awesome company!
September 20, 2023

I've bought a few rings from this site and I'm never disappointed. The jewelry is beautiful, well made and always fits perfectly. Never not once has anything turned my finger green or otherwise proven to be inferior material. I highly recommend Lajerrio products. I get so many compliments on my jewelry and everyone thinks they're real.

Date of experience: September 20, 2023
Ohio
1 review
0 helpful votes
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Shipping absolutely sucks
August 14, 2023

My order ce in 2 separate shipments, the first, the women's set came 06/29/23 While the second just arrived in the USA yesterday and has yet to be tendered to the postal service. I ordered these rings a month ago for my wedding that takes place 07/15/23. Also, I requested and paid $30 additional for expedited 3 day shipping. It was strange that they only shipped the items the day after I made the complaint on their site, and when they didn't come together they didn't ship the males ring until after. I definitely will not do business with them again and plan on leaving bad reviews wherever I see their advertising.

Stephen Hunter
*******@yahoo.com
*******425

Date of experience: July 15, 2023
GB
1 review
0 helpful votes
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Good quality wedding rings on a budget
May 23, 2022

My partner and I are very happy with the couples ring set we bought for our wedding. The only negative thing I have to say is that I paid for engraving and there was none on the rings when they showed up other than that the price and style were great for us.

Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
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Poor Quality and Not Easy To Return
March 22, 2023

I ordered 3 rings and all came over sized - I know my ring size - these were large. I tried to return for a smaller size and they wanted pictures of what I ordered. A week into wearing the wedding set a stone fell out. I just threw it away and gave up on the return. I will re-gift the ones that are too large. Over a hundred dollars down the drain.

Date of experience: March 22, 2023
GB
1 review
13 helpful votes
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My engagement ring
August 13, 2020

So I just want to say how delighted I am with my engagement ring! And of course the service is amazing. Lajerrio have crafted this beautiful ring and engraved it beautifully. The white Safire shines like diamonds and the comments I've had are so lovely. A massive thank you to all at lajerrio I will absolutely be ordering more jewellery from here. I read some not very nice reviews, however I can only stress to anyone wanting to purchase this jewellery to look past them as i did. The ring is impeccable.

Date of experience: August 12, 2020
Illinois
1 review
0 helpful votes
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Cheap product
October 23, 2022

I finally received the necklace I ordered for my husband's birthday and was shocked to see it looked nothing line the photo on their website. I received a picture behind a piece of glass. I looked so cheap an nothing like what was advertised. Will not order from them again

Date of experience: October 23, 2022

Overview

Lajerrio has a rating of 3.7 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring and good quality. Lajerrio ranks 132nd among Engagement Rings sites.

service
480
value
67
shipping
68
returns
54
quality
1,021

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2,207 reviews