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Lajerrio
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lajerrio.com
California
2 reviews
1 helpful vote
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Scam
April 8, 2022

I'm sorry but the way you dealt with me led me to believe you are scammers. After a reasonable amount of time (1month), I emailed you several times asking where my order was as my credit card was charged immediately. I never got a response. I finally filed a claim to my credit card company. I searched the internet and your email address was listed as fraudulent. I will never do business with an Instagram or Facebook vendor again. ALL SCAMS!

Date of experience: March 9, 2022
Oregon
1 review
0 helpful votes
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It's misleading
April 30, 2022
Updated review

It's wad missed leading that it would be shipped early and you pay more for quick processing and delivery then you will wait even longer for product. I wasn't happy because product was overwhelming too mmm

Date of experience: March 31, 2022

It's wonderful
March 1, 2022
Previous review

It's wonderful

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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Thank you
October 6, 2022

I think that the jewelry is as expected and advertised. I think paying extra for expedited delivery when I was not aware that the shipment was originating from China in the first place was misleading. Additionally, sending shipping updates in Chinese to an address in the USA does not make a lot of business sense.

Date of experience: October 6, 2022
Virginia
1 review
0 helpful votes
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Jewelry Is Pure Junk
December 21, 2021

Please don't waste your time buying from this website. The pictures online look fantastic, but the jewelry is trash and unusable. Return DHL shipping to them from the U.S. is extremely expensive. They offer free shipping to the U.S. because they know it will be too expensive to return to them. I donated the ring I purchased to charity - with the tag still on it and box included. What a scam LaJerrio is. Stay away!

Date of experience: November 21, 2021
Ohio
1 review
0 helpful votes
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A lot BIGGER in size than I thought!
September 30, 2022

Presentation is GORGEOUS. The quality is beautiful, but I had not realized how high the setting is! I'll need to watch closely so it doesn't snag on clothes. The ring sizing is accurate, and it is a big--some might say gaudy--statement piece. Not my favorite style, tbh, but my fault for underestimating its size. Ring was present for wife and she left this review.

Date of experience: September 30, 2022
Pennsylvania
1 review
0 helpful votes
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Scam!
December 19, 2023

Where do I start? I order my ring, express shipping, next thing you know nearly 2 weeks go buy, I reach out and get told that my order is stuck in processing. I ask for a refund, no communication back. No refund. I dispute it with cash app since I used my cash app card to order. Next thing you know I'm trying to use my cash app card and it's constantly getting denied. I call cash app, I was told that they said I filed a false dispute and that cash app shut down my card. (Keep in mind I am a single mom, I had no cash on me and was stuck 60 minutes away from home with no cash, low fuel, etc) my friend had to drive from an hour away to bring me gas money so I didn't run out of gas. I've never had this problem before and had money, but it was embarrassing to have to call for help because of them lying. Fast forward to now, when going to their website it says the server is down. I try and email again. I respond to the email they once sent me before (because it would obviously be a valid email, and I've talked to them before on it) they never responded. Finally I try and reach out again today, it says the email is non-deliverable. I still have not got my refund or the ring. Save your money.

Date of experience: December 19, 2023
Florida
1 review
1 helpful vote
Follow Sheralyn H.
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My husband ordered a ring for me on April 27 lajerrio changed my order date to may 1st and it still been over a month and no ring. The tracking information is useless you can not track anything. They said it was mail may 22 and again mailed on may 27 which is it. At this point we are going to our bank to get our money back.

Date of experience: June 1, 2020
Pennsylvania
1 review
0 helpful votes
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Good Product- Shipping Not So Much
April 22, 2022

The ring i bought was high quality and fit well, however shipping details were unclear and intentionally vague. I chose standard shipping, which said 4-6 business days. After placing my order, i see that the actual shipping doesn't start until after they make the ring itself. The real shipping time was about 1-1.5 months.

Date of experience: March 23, 2022
Maryland
1 review
0 helpful votes
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Don't hesitate to buy
May 2, 2023

OMG, I'm so in love with my ring. It's big, beautiful and definitely flashy. It's everything that I want in a ring. I will be wearing it everyday except being at work due to my job and what I do for work. I had questions about the process and they answered all my questions.

Date of experience: May 2, 2023
Michigan
1 review
1 helpful vote
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Refund process
July 6, 2022

I requested to return an item that did not fit my need as it was very large. Since there were no pictures to determine the size of the ring on my hand. When I went to return it from the US, it was 200$. More than the ring. So, you have to keep the product or try to sell it on your own. I won't reorder from them.

Date of experience: June 6, 2022
Washington
2 reviews
1 helpful vote
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Last year, I lost my wedding ring and I was devastated. This year was our third wedding anniversary so we finally decided to get a new one. They were amazing to work with, answered all my questions and the ring turned out absolutely beautiful!

Date of experience: June 30, 2020
Tennessee
1 review
0 helpful votes
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Shipment takes entirely too long!
September 1, 2022

I placed my order on October 5,2023, and it is now November 2,2023, and I still have not received nor gotten an update on my order. I also paid for expedited shipping, and they refused to give me a refund on that at least.

Date of experience: August 2, 2022
Pennsylvania
2 reviews
0 helpful votes
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Delivery
August 8, 2022

The site is great and I am happy with the product I received. A word of advice. The full time for the order to be processed and shipped should be more readily available, rather than it being shown in one FAQ article accessed through the chatbot menu. Other than that, I was satisfied with my products and services.

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Pleasantly surprised
September 11, 2019

I wasn't sure if I would receive my purchase, but I did. It arrived within a couple of weeks. The tracking info was great. Purchase arrived, nicely wrapped, boxed and as pictured on website. Pleased with my purchase.

Date of experience: September 11, 2019
Tennessee
1 review
0 helpful votes
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Beauty and Quality
October 26, 2021

I have always been the one looking for a good deal given the economic times and I found one when I ordered these rings but to my surprise when i opened them not only did i get a great deal i got great quality product as well. I tell everyone about this company and you have a lifetime customer here.

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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Misjudged size
June 27, 2023

I received my ring, very beautiful, very happy except for I believe I miss sized. It actually came bigger than what I anticipated but when I received the ring it was too big. Tried to return, but shipping cost just as much is a ring because it's back to China. So now I will have to try to sell it.

Date of experience: June 27, 2023
Texas
1 review
5 helpful votes
Follow Indigo C.
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I received my ring yesterday, it is absolutely beautiful and the sizing is perfect. The reason for such low stars is shipping time. I order the ring on March 21st 2020 and didn't receive until May 13th 2020. After several emails requesting tracking information. However ring is worth wait...

Date of experience: May 14, 2020
Virginia
1 review
5 helpful votes
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Dissatisfied
October 18, 2022

I ordered a ring and when I received it, the diamond part was so big, the ring look like it came from a bubble gum machine. I emailed the company and told them, I'm mot wearing that. They suggested me to send the item to China which I refused because it will cost more to ship then the item. I complained to paypal and to the BBB. Long story short, they're refunding 90% of my money. Next time, I'll ask are they located in the US.

Date of experience: October 18, 2022
Louisiana
1 review
0 helpful votes
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Finding the perfect ring for my Soulmate
January 12, 2022

Just finding a ring and being able to customize it by putting my last name on it was amazing. I had the opportunity to help pick a ring with our son. This is the first time I've ever done this and I'll I'm happy that with Lajerrio, it has been made possible.

Date of experience: January 12, 2022
California
1 review
1 helpful vote
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Pleasantly surprised
November 13, 2021

I was very surprised by the quality of my purchase. On a scale of 1 - 10 I would honestly have to give my ring at least a 13! It came in it's own ring box which is contained in a 2 drawer jewelry box. Also being it's sterling silver, it comes with a polishing cloth, well done! It's just as beautiful and sparkly as it is in the picture, well made and worth the price.

Date of experience: October 14, 2021

Overview

Lajerrio has a rating of 3.7 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring and good quality. Lajerrio ranks 132nd among Engagement Rings sites.

service
480
value
67
shipping
68
returns
54
quality
1,021

Instant Feedback

2,207 reviews