LadyStyles.co.uk

Our experience mirrors that of other reviewers on this site. We paid extra to have a dress custom fitted although in fact my daughter was a stock size and only the skirt needed to be shorter. It arrived about 12" longer than we had asked for, and the company are repeatedly pretending not to understand the issue, stalling by asking for photographs then saying everything is fine when clearly she can't even walk. It will cost about £50 to have a UK based seamstress take it up (3 layers, one of which is chiffon) and they have now reluctantly offered 5% of the purchase price in compensation i. E. £4. I called a UK number I found on line thinking it was this organisation but it is some poor lady in Doncaster with a dress shop of the same name and she said she is fielding calls day in day out from angry people thinking she is something to do with this awful company. Avoid at all costs.

Bought a dress and evening bag, both arrived badly damaged, took photos and sent to them ask for refund, they only offered refund 8%of the dress which is £7-£8, and both cost me £139!. Their attitude towards the truth of their products stinks, completely ignore the fact of the damaged items and said nothing wrong with them. I feel very very angry about their response. All the time and effort from many emails to them all fell on deaf ears... NO NOT buy anything from them, very bad quality!

Very disappointing, the dress was not the size I ordered, when questioned as to why and what can they do they told me to have the dress altered and they will refund 6% cost of dress (about £5), the alterations cost £40! And according to the professional who altered it it was made 2 sizes bigger than ordered! I had to pay custom tax that I wasnt made aware of. Better off paying a bit extra in the UK for something less stressful Wont be throwing my money at this company again :(

I bought a dress from this site and the dress I was sent was totally different. I have been communicating with them back and forth, they insulted my intelligence making me repeat myself, I've told them I don't want the dress and I would like to return, they are not authorising the return, I only received the dress 2 weeks ago and it was not something you can pay for almost £100.00. I will be contacting Trading standards agency on Monday and I will speak to my solicitor because now I am opening up a case against them.

Awful. Bought prom dress last year for my daughter. Ordered the size as measured by their standards. Dress did not fit at all! On measuring, the side panels were different sizes, which made the dress very lobsided/wonky. Also lace was sticking out on all sides. Dress was not like the picture (picture showed cream coloured dress, actual dress looked more yellowish) Sent several emails to ask for refund. Every time a different person of the company responds with the most ridiculous answer. Worst ever customer service. Last offer was a refund of 6%! And I had to pay for the return. So avoid this company at all cost. I can not rate them at all and will tell everyone to never buy from this company.

I purchased an evening gown. Received the item and it was a bait and switch. The dress looked nothing like what was pictured and described on the website. The feather sleeves were matted together and looked like tangled dog hair. The fabric was cheap and their pearl and beading were non-existent. I reached out to the company to request a refund and they said they don't give refunds for the above complaint. What their website states is not what is offered, "Shop the latest fashion clothing online, we offer the latest high-quality clothes. Styleladys, your fashion story, gives you unlimited access to inspiration anytime. I work in the marketing field and the above is not what I got!

I ordered a beautiful dress it came and was stunning on aswell but didn't sit like anything in the picture I thought as I had a big boobs that was the problem but a friend liked it aswell so she tried it on and as she has smaller chest didn't sit correctly and when trying to sort this was squint at the back and when laying it on the bed can tell dress design is wrong looks squint so reason why isn't fitting properly paid a lot of money for this and can even sell
It dresses are lovely but I wouldn't buy from here because you can't try them on and they don't seem to accept returns which is shocking because dress is faulty sad day

I recently brought a dress on lady styles for my younger sister for her prom which costs me £120, but she realized that it won't get here in time so I contacted them asking for a refund, they told me I would not get back a full refund and that I would receive 50% of money back, forward 2 weeks later I'm going back and forth with them feel like I'm getting nowhere with atrocious customer service from them. I am now going to be considering contacting trading standards, I should have done a little research then before purchasing anything from them, anyone else that see this review and others on here be AWARE don't purchase from there

This is the worst dress I have every owned when I sent photos of the errors they told me it was made correctly. The dress is lace which has not been cut correctly it is all miss matched the cut on the waist is crooked one sleeve has Ben cut flush and the other cut to the lace pattern the bust is higher one side than the other but according the them this is correct shoddy work
Once you contact their so called exceptional customer service they do nothing but disagree with everything you say won't allow a refund despite what their website says
Complete rip off should not be allowed to have a uk website

This company Size XL is really a size 8 or maybe a 6. There cloths are European sizes. They wont refund you for them listing wrong sizes.
Don't shop or order from this company.

I havent used this website but have used dylanqueen.co.uk. It is the same company, they have just opened up a new website! Please read the reviews on dylanqueen. co.uk before you waste your money! And also check out missdressy.co.uk and diydress! They are all the same and you will be so disappointed in your purchases and will not get your money back! Please do your research before parting with your money as my experience the same as all the awful reviews you will read.

I paid for a prom dress from ladysyle website and told them the date I needed the dress for after I had paid and ordered the dress I waited for it to be posted, I was sent a few emails each one saying your dress is nearly ready and you will receive it by the date I requested, never got the dress, I contacted them so many times and then I received an email saying that I had cancelled my order and I would not get my money, what a fraud company did'nt send the dress kept my payment when I never cancelled any order, please be aware they are fraud.