I recently brought a dress on lady styles for my younger sister for her prom which costs me £120, but she realized that it won't get here in time so I contacted them asking for a refund, they told me I would not get back a full refund and that I would receive 50% of money back, forward 2 weeks later I'm going back and forth with them feel like I'm getting nowhere with atrocious customer service from them. I am now going to be considering contacting trading standards, I should have done a little research then before purchasing anything from them, anyone else that see this review and others on here be AWARE don't purchase from there