LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.
The customer service was great. I would email them with questions and worries I had and I always got a response within 24 hours. I ordered this dress last minute, so I was worried I would not receive it on time to which they responded by reassuring me that I would, and I definitely did receive it on time. My dress was made and delivered within 12 days of placing my order (I paid for express shipping) but either way considering I bought this dress extremely last minute and still got it a few days before I actually needed it, was amazing. The quality of the dress is great, especially for the price. My dress was a bit loose at certain spots but it was not major. I recommend paying the $10 for the custom sizing (I did not initially but for future orders I definitely will). I would highly recommend this website to friends and family.
I was nervous but the item came very quickly and with a little tailoring was a beautiful dress.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I order a dress from someone else and never received it but I received my order extremely fast
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Great communication, timely service, and gorgeous dress!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Perfect dress for my beach 10 vow renewal. Fast shipping.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It was quick with the order and delivery and on time
Communication the whole time was perfect and my dress came out amazing
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Awesome response time. Awesome arrival time the dress was even more beautiful in person my daughter is young didn't want her boobs showing so they closed the cleavage as I requested. Good quality for a single mommy it was affordable 16for that it was like a dream come true y'all thanks so much.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Communication was great for measurement abd confirmation
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I was so pleased had to get it altered a little but overall I loved it
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was perfect. It looked exactly like the picture.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was beautiful very detailed. My daughter loved it for it for her prom and so did everyone else.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress came just like the picture just make sure you have correct measurements.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Buyer beware! Seller wastes time emailing repeatedly, asking for more measurements, telling you order be custom just to get extra $30 expedited shipping fee. Dress still arrived not to specifications. Alterations couldn't be done. Return policy is a joke and not as stated on the site.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Absolutely stunning dresses perfect fit my twins loved them and everyone at the Prom was speechless
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I received my daughters customized prom dress and I fit perfectly. It came quick and exactly how we wanted it. Thank you so much!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Dress was beautiful! Fit great and we received the order quickly in, great time.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress came out how it was described but the bottom designs were missing and I had to install them myself.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Love it will order again and will refer my family to order.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I ordered a prom dress from your site but it looked different from what was shown in the picture. I also paid extra for the exact measurements and it didn't fit correctly also the design was going side ways and the mesh area was in a entirely different place then the picture.
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service