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LadyPromDressReviews 987

3.0
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LadyPromDress Reviews Summary

LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.

service
319
value
64
returns
37
quality
917

Instant Feedback

775 reviews
North Carolina
1 review
0 helpful votes
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Dress exactly what we order
May 27, 2023

Dress came in time was big need alterations but turned out great

Date of experience: May 27, 2023
Tennessee
1 review
0 helpful votes
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Beautiful dress!
May 27, 2023

I love my daughter prom dress! Prefect material and wonderful look.

Date of experience: May 27, 2023
Ladypromdress Y. — LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Pennsylvania
1 review
0 helpful votes
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Good Experience
May 27, 2023

Easy ordering experience, prompt customer service responses, great dress quality and amazing prices.

Date of experience: May 27, 2023
Pennsylvania
1 review
0 helpful votes
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5 Stars
May 26, 2023

Dress was well made and arrived on time. All of my questions were answered and communication was excellent. Above and beyond.

Date of experience: May 26, 2023
Ladypromdress Y. — LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Maryland
1 review
0 helpful votes
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Catfished by a dress
June 25, 2023

Looked cheaply made, looked nothing like what I Paid for, the quality of the dress didn't meet it's requirements. I couldn't even wear the dress to my prom. I WANT A REFUND! Order ID: **************

Date of experience: May 26, 2023
Ladypromdress Y. — LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

North Carolina
1 review
0 helpful votes
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Great
May 26, 2023

It was really big at the top but I got that part fixed and I had the best dress at prom if fit me perfectly.

Date of experience: May 26, 2023
Minnesota
1 review
0 helpful votes
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Green Dress
May 25, 2023

The dress came quickly and is very smooth material

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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It was really good. I would definitely pay for the exact measurements next time

Date of experience: May 24, 2023
Illinois
1 review
0 helpful votes
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Great
May 24, 2023

I loved the dress and color of and especially the way the sequence turned out to look pretty.

Date of experience: May 24, 2023
Hawaii
1 review
0 helpful votes
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Awesome Customer Service
May 24, 2023

Very professional & personal about ensuring the measurements are correct. The dress was ordered, made & shipped in a timely manner. I paid for express shipping & the seamstress ensured the dress was right & shipped on time.
Thanks so much for your help, my niece loved the dress & it fit like a glove.

Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
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It cost too much to send back
May 24, 2023

I was not satisfied with the dress and tried to send it back, but it cost $300 more to send it back. I only paid $200 for the dress. I also did not like the way it fits!

Date of experience: May 24, 2023
Ladypromdress Y. — LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

California
1 review
0 helpful votes
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Good
May 24, 2023

My dress was a great fit and came in just in time before my event. My sisters dress however wasn't what I expected

Date of experience: May 24, 2023
California
1 review
0 helpful votes
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Never receive the dress
June 22, 2023

I never received my dress and was told to me that FedEx delivered it on my porch and I was supposed to sign for it per Lady Prom Dress email instructions and none of that happened. I never got a doorbell ring nothing and my daughter was without the dress she wanted for her senior prom and last minute had to settle and go out and buy something else after spending money already with this company no Dress and not willing to refund me anything for the dress I never received. I do not recommend this company! I'm in process of disputing this with credit card company! I feel scammed! I will never support this business again!

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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My dress
May 23, 2023

I love my dress so much can't wait to wear it to my prom

Date of experience: May 23, 2023
Texas
1 review
0 helpful votes
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Prom Dress
June 22, 2023

I ordered a prom dress with my custom measurements. Dress was nowhere near my size. Came extremely big. After paying to get it altered it was fine but for the amount of money I spent it should have been tailored to me. Just a bunch of fabric thrown together. I might as well had got one of the primary sizes if that was the case.

Date of experience: May 23, 2023
Texas
1 review
0 helpful votes
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Granddaughter love it
May 23, 2023
Updated review

Once the shipping address was change to where my granddaughter was located everything was great she love it Everything was good until I try to change the shipping address I was buying the dress for my granddaughter and now I got to have it shipped to me then spend more money to have it shipped to her

Date of experience: May 23, 2023

Everything was good until I try to change the shipping...
May 20, 2023
Previous review

Everything was good until I try to change the shipping address I was buying the dress for my granddaughter and now I got to have it shipped to me then spend more money to have it shipped to her

Date of experience: April 20, 2023
Georgia
1 review
0 helpful votes
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Not even close
May 23, 2023

We provided measurements, but the dress was too big and required over $200 in alterations. The $200 was just in the arm and the top. The cost to take it up was too expensive due to the lining in the bottom hem that makes it stiff so we didn't even bother

Date of experience: May 23, 2023
Minnesota
1 review
0 helpful votes
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The prom dress my daughter pick look just how it looks in the pictures great job

Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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Terrible business
June 21, 2023

Ordered a prom dress that was supposed to be a satin material and received velvet. When I wanted a refund for sending me the wrong products, they offered me less than half the price if I shipped it back and shipping it to China costs almost double than what the dress cost. Would never order from this company again.

Date of experience: May 22, 2023
Louisiana
1 review
0 helpful votes
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Beautiful dress!
May 21, 2023

Ordering and communication was excellent! The dress was beautiful and looked even better in person. Will definitely order again for future events.

Date of experience: May 21, 2023

From the business

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