LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.
Dress came in time was big need alterations but turned out great
I love my daughter prom dress! Prefect material and wonderful look.
Easy ordering experience, prompt customer service responses, great dress quality and amazing prices.
Dress was well made and arrived on time. All of my questions were answered and communication was excellent. Above and beyond.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Looked cheaply made, looked nothing like what I Paid for, the quality of the dress didn't meet it's requirements. I couldn't even wear the dress to my prom. I WANT A REFUND! Order ID: **************
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
It was really big at the top but I got that part fixed and I had the best dress at prom if fit me perfectly.
The dress came quickly and is very smooth material
I loved the dress and color of and especially the way the sequence turned out to look pretty.
Very professional & personal about ensuring the measurements are correct. The dress was ordered, made & shipped in a timely manner. I paid for express shipping & the seamstress ensured the dress was right & shipped on time.
Thanks so much for your help, my niece loved the dress & it fit like a glove.
I was not satisfied with the dress and tried to send it back, but it cost $300 more to send it back. I only paid $200 for the dress. I also did not like the way it fits!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I never received my dress and was told to me that FedEx delivered it on my porch and I was supposed to sign for it per Lady Prom Dress email instructions and none of that happened. I never got a doorbell ring nothing and my daughter was without the dress she wanted for her senior prom and last minute had to settle and go out and buy something else after spending money already with this company no Dress and not willing to refund me anything for the dress I never received. I do not recommend this company! I'm in process of disputing this with credit card company! I feel scammed! I will never support this business again!
I ordered a prom dress with my custom measurements. Dress was nowhere near my size. Came extremely big. After paying to get it altered it was fine but for the amount of money I spent it should have been tailored to me. Just a bunch of fabric thrown together. I might as well had got one of the primary sizes if that was the case.
Once the shipping address was change to where my granddaughter was located everything was great she love it Everything was good until I try to change the shipping address I was buying the dress for my granddaughter and now I got to have it shipped to me then spend more money to have it shipped to her
Everything was good until I try to change the shipping address I was buying the dress for my granddaughter and now I got to have it shipped to me then spend more money to have it shipped to her
We provided measurements, but the dress was too big and required over $200 in alterations. The $200 was just in the arm and the top. The cost to take it up was too expensive due to the lining in the bottom hem that makes it stiff so we didn't even bother
The prom dress my daughter pick look just how it looks in the pictures great job
Ordered a prom dress that was supposed to be a satin material and received velvet. When I wanted a refund for sending me the wrong products, they offered me less than half the price if I shipped it back and shipping it to China costs almost double than what the dress cost. Would never order from this company again.
Ordering and communication was excellent! The dress was beautiful and looked even better in person. Will definitely order again for future events.
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service