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LadyPromDressReviews 987

3.0

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LadyPromDress Reviews Summary

LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 28th among Discount Asian Products sites.

service
319
value
64
returns
37
quality
917
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New York
1 review
0 helpful votes
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Buyer Beware China
August 13, 2025

They are horrible and try to force you pay for rush shipping after they sent emails for days wasting time. Site lies about shipping and tailoring time. They are not trustworthy and try to scam. I look at it like I dodged a bullet because many have said their dresses dont look right anyway.

Date of experience: August 11, 2025
Mississippi
1 review
1 helpful vote
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Great dress
April 28, 2025

We had wonderful service. Ordered this dress for prom and she was gorgeous. Couldn't find anything we liked that was at a reasonable price anywhere else.

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
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Beautiful Dress!
April 7, 2025

I was skeptical about ordering a prom dress from an online vendor but took the risk. The dress was ordered on March 3rd and shipped by March 10th (I paid for a rush delivery). I received questions about sizing measurements and color, which I did appreciate. Because I wasn't sure about the fabric, I ordered one size up from her normal size. I learned the hard way to just order her normal size 4. Due to ordering a size bigger, I had to get it altered a bit. We found a local alteration service to take it in. The dress is gorgeous!

Date of experience: March 3, 2025
Virginia
1 review
4 helpful votes
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Horrible Customer Service
November 28, 2024

Please do not order from them. I am getting the run around about returning a dress that I provided measurements for that arrived too big.

Date of experience: November 28, 2024
Maryland
2 reviews
1 helpful vote
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Amazing Prom Dress
June 28, 2024

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Loved my dress
June 26, 2024

Lady prom dress came through and saved the my sister didn't have a dress and they came fast with the exact design and perfect size for little sister she looked beautiful

Date of experience: June 26, 2024
Alabama
1 review
1 helpful vote
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Prom 2024 black mermaid dress
June 12, 2024

The dress was beautiful was exactly like the picture. The dress came on time. My only issue was the sizing. I sent in measurements and the dress was still to big had to pay to get it altered.Maybe it was me Idk but overall great experience

Date of experience: June 12, 2024
Illinois
1 review
0 helpful votes
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Canceled order
June 9, 2024

After speaking with the customer service people several times about the dress they canceled it two days before the date it was supposed to arrive

Date of experience: June 9, 2024
Louisiana
1 review
0 helpful votes
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Great experience
June 6, 2024

My Daughter was beautiful. Dress was beautiful and on time. Made to order.

Date of experience: June 6, 2024
Nevada
1 review
0 helpful votes
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Very unprofessional
June 5, 2024

I would never recommend or due business with this company again They Ruined my granddaughter Prom taking my money and a week close to delivery They canceled my order No Explanation why sent refund to tell me to re-order dress leaving her without a dress missed Prom

Date of experience: June 5, 2024
Missouri
1 review
0 helpful votes
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Dress review
June 3, 2024

Very well communication and was delivered in a timely manner

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Overall experience was nice though, great communication, and fast delivery

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Great Service
June 3, 2024

Dress came on time and they were very helpful with my measurements

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Prefect
June 3, 2024

The shipping time was prefect! They personally emailed for measurements for the dress to fix prefect and the dress fitted wonderfully. I love it the material of the dress was a very good quality.

Date of experience: June 3, 2024
Georgia
1 review
10 helpful votes
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Don't hesitate!
May 30, 2024

I was a bit skeptical at first because I've never ordered anything that had to be tailored from an online website. Long story short my purchase process was very easy and the communication was very good. I ordered a dress at the last minute and paid for expedited shipping. The dress actually came before I was supposed to receive it. Please if you're thinking about purchasing from LadyPromDress do not hesitate. I will be a repeat customer for sure.

Date of experience: May 30, 2024
Pennsylvania
2 reviews
1 helpful vote
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Blue velvet prom dress
May 27, 2024

I was very nervous to order from this company but I'm very happy we did. My daughter looked beautiful in the dress and it was as described. I added a picture the gloves we ordered separately but paired great.

Date of experience: May 27, 2024
Florida
1 review
1 helpful vote
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I ordered my daughter a dress for her senior prom, after receiving the dress, the color and everything was different than the dress advertised online. I tried to return the dress only to find out the dress was more expensive to return than the cost I originally paid. The contact number that was given to me was not a working number so I had to communicate through emails, needless to say, I'm still stuck with the dress and had to find my daughter another dress in order for her to even attend her prom. Lesson learned and I would not order from them again and I definitely would not recommend

Date of experience: May 24, 2024
Florida
1 review
0 helpful votes
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Somewhat Dissatisfied
May 16, 2024

I measured my daughter for her dress. When received it was too big and too long. I am not sure how it could have been after following the specific instructions on how to take the measurements. I paid more for alterations for the dress than the cost of it.

Date of experience: May 16, 2024
Missouri
1 review
1 helpful vote
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Horrible
May 15, 2024

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Date of experience: May 15, 2024
Louisiana
1 review
0 helpful votes
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Prom dress
May 13, 2024

The front of the dress is stunning I just ad a problem with the back of the dress stringing it up took up too much time

Date of experience: May 13, 2024

From the business

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