Kroger

I bought the roasted chicken dinner for four one roasted chicken two sides and four biscuits I was really disappointed the sides were barely enough to feed one person the food was really good but the size of the sides was awful just warning people if they really want to feed four people don't order that

I always grocery shop at Kroger. I think they have amazing rewards both in savings on food but also fuel! I really like the produce at Kroger and they have a lot of options so I don't feel like I'm missing anything when I shop here. Good store!

So I spend about $400 or more per month at Kroger on Summer Avenue. Today I decided since the cashier was not busy, I would get in line and let somebody else pack my groceries. I get in line, unload my grocery cart and wait for the conversation at the end of the line to get finished. No acknowledgement that I exist, no hello, no customer service. I left the cart and the groceries and will no longer be shopping at this store (5 minutes away from home)...if they can't check their prejudice at the door they can check my groceries back to the shelf. Sick of this ***t

Ordered, never delivered. Had to call for 3 days then order marked delivered. Ah no it didnt, at least not to me anyway. They take 10 days per customer service to return your money! Not bolding my breathe!

The Boost program is awful. You have to use it right away to see if you like it because there is only a 7 day refund policy once you sign up. The company that runs this program is not Kroger and the delivery is not free because you will still pay a tip. Also, you CANNOT use coupons. I was 2 days late with my request to disenroll so I'm stuck having to have paid $59 and no delivery service. Don't enroll!

Kroger took change from the buyer before me. 94 cent. Then I made a buy of 45.09. They owed me. 91 cent but refused to give me my change. Said it was a shortage in change. They clearly had all the change compartments full in the cash drawer. I started to say just cancel the sale give me my money back. Clear you register ad restock it back on your shelf's you cheating store. Or wait hold the line up so I can find someting that will round me to the $. I suggest buyer stop buying here or do what I should have done to stop the change shortage lie they are using to rip buyers off. If they are taking change they should give it back. Kroger is two faced crooks.

I used a 20 off of 125 coupon. They happened to be out of two things causing my total to be 123.50 instead of 127.xx (was supposed to be 107.83 after the coupon). They took my $20 coupon back and OVERDREW MY ACCOUNT. Even greedy a** Instacart and doordash let you keep the coupon savings! Will NEVER use kroger delivery again.

Canceled my boost membership, and I'll never look back! Money hungry jerks.

Spent 1 hour clipping coupons on app. And putting food in my cart. Error. Call customer service. Wait on hold forever. (30 minutes) Sorry, we can't help you, try again in 24 hours. This is the 2nd time. I created a new account last time I actually went in the store, so I could do coupons. This is ridiculous, guess it's back to Walmart pickup. Maybe if you guys invested some money in your online system, it wouldn't be a joke.

Dole largest recall of fruit vegetables April 2023 was on shelves have 3of each and packages and receipt your customer service could of cared less at expired food green meat you tried to pawn off to hardworking families.Customer Service and managers you get a zero 0 you could of cared less hours on hold but couldn't even get the name of lame manager

I just tried to order three dozen donuts for tomorrow morning from the bakery at Bloomington Indiana, Seminary Square. They were argumentative and outright rude. They said go ahead and order from Square Donuts. I know this location has become dangerous, but I wanted to support them. You have just lost another customer.

Trying to reach a human is impossible. I called the store on Five Mile in Livonia, no one answered. Phone ring, then music, phone rings, then music. Chat people are useless. I reached a chat agent Yehlen and she / he went AWOL. I called every 800 number I could find, all you reach is a bot, Kroger's prices are too high and their customer service - well do they have customer service? What a joke. Shop elsewhere! I sent 2 emails, still waiting for a response.

I tried to order on the website. They kept deleting items along the way. Kept bouncing around to different pages. Constantly had problems accessing different pages.
After I placed the order they increased the price without being able to explain.
If they substituted items that were more expensive they may or may not give you the correct price.
They used to post on the website that the driver would contact you when they arrive but they don't. Then the customer service representative would tell you that it's not their policy to contact the customer even though I provided a screenshot proving it but they still denied it.
They have many customer service representatives from outside the country that don't speak English very well at all.
Unprofessional and incompetent thieves.

I ordered toilet paper. No substitution. I received paper towels which is rough on the skin and can't be flushed. I'm also under quarantine and can't shop for myself. Krogers delivery has become a real mess recently. Missing items, substitute items that aren't similar to what you ordered. Seriously need to train the shopper/delivery person.

Your Kroger brand deluxe nuts are filled with cashews and almonds, which is a downer; with VERY few pecans, Brazil nuts and Hazelnuts. Is it possible to can the same amount of each featured nut? It's aggravating to open a can full of cashews and almonds. Thank you

I have an extremely difficult time ordering groceries from Krogers website. There is no sense in it and no ordering instructions. The user must go through additional steps to add items to the cart. The site is very user unfriendly. I caked Kroger bad spike to a customer service rep and she was not only rude, she could not bring me through the steps of ordering