Kroger

Daryien used A different Kroger card instead of mine. She void mine and swiped a different card that was not mine while cashing my check. I went and bought something after I cash my check with my Kroger card but the card Daryian used whilel cashing my check was not mine. You know how the change goes on the card. Well she used A different kroger card therefore I think she's doing it to steal people's change. She didn't think I would notice but I saw the numbers did not match on receipt. I know my Kroger cards numbers. The four-digit number always shows up on the receipt and the receipt that she gave me after cashing my check it was not my Kroger card. This is not my Kroger card number thatDaryien swiped mine ends with completely different numbers.

I walked in to Krogers, AUGUST14th, 2022,.
Went to selfcheck out only open. Ask the Check out attendant, For help, she did not won't to help me,
About 60yrs. Pretty yellow, top but very, rude to me.
The floor attendants, nice
They are revamping, store.
But I got to selfcheck out.
And the attendant, Very bad customer service, she would not help me, and I heard her and the other
Lady talking about me why.
******* Middlebelt
Cashier was#505.
Do better with your, customers service. Make all
Feel look shopping, There.
Not just customers, you
Like shame on you. Lady and your older, you should no better.
Do better please

In the past two weeks I have spent over 10 hours on hold, talked to at least a dozen people from your customer service number, and several other departments trying to get an online ordering problem with my loyalty card resolved. I've also sent numerous emails only to have responses that have nothing to do with the issue at hand. After repeatedly asking to speak to a supervisor I was finally called today and was disconnected. Tried to call the number back only to find the number had been disconnected or no longer in service. Then I received another call and was told YET AGAIN I would have to talk to another department. Then guess what, I was disconnected AGAIN! What does it take to get customer service from your company? And please don't tell me to me to call *******377 because I've had enough of those people. Their answer to a non working loyalty card was to turn my WiFi off and turn it back on and it would work. I even tried another computer ‘with wifi' and guess what, it still didn't work.

I was excited to finally have what I thought would be a good alternative to Walmart. They also carry a couple brands that I like and Walmart has dropped. So, I assembled an online order and when I placed the order it said I needed to call Customer Service. First order (at work), so I wasn't that surprised. I thought maybe they just needed address verification or something. But no, they said that since my company was using a VPN which geolocated to California, they wouldn't allow me to place an order AT ALL. Like no one in the whole world uses a VPN? Actually, everyone should use a VPN. Clearly Kroeger doesn't really want or value customers. What a waste off time. Why not tell the customer ahead of time that if your delivery address doesn't match your IP address, they won't accept the order?!

The number of savings programs offered at Kroger's is out of control. Discrimination in the digital coupons access. Paper ads. In store only savings for purchasing a certain number of items within a group to receive the money off. There will be at least two different groupings of those if not three. Impossible to keep track and then you get to the checkout and you short one item and then you either go back to the store or you pay that extra dollar on everything if it's been in your cart. There's another program called rewards spending nobody at the store even knows what it is. The last one I know about is customer service monetary amounts that can go on your card. When you choose to use them or not is it extremely hard to deal with on the check out yourself register and then at the regular register they say yes to them when you haven't said yes and they take your money and you can't get it back without calling somebody and trying to deal with that. Knowledge of savings programs by employees is lacking. So tired of coming home to my receipt and having to return to the store or call customer service and deal with it and take my time it's out of control.

Kroger has made a huge mistake with their digital deal policy. Older people who don't use "smart" phones are upset and have stopped shopping there. I've talked to several. Kroger made another enormous blunder like their Scan, Bag Go fiasco.
The result? Empty stores. Inventory is way down. Vast empty spaces that used to have merchandise. The customers have gone. Sales are not down because customers have cut back. Kroger lied. Sales are down because customers are leaving and going to Walmart and Aldi's. Because of stupid corporate management that treats customers with disrespect.
But it's even worse. Kroger is now engaging in outright fraud and deception. Example: Yesterday I saw a big sign on the blueberries: one pint for $1.79. Great price. But then in fine print impossible to read because the sign is at waste level: digital deal only. Normal price $3.49. That's fraud. The fine print at waste level is meaningless, so the result is a false advertisement of $1.79.
At one time Kroger treated customers decently. If you didn't have a store coupon you could get the flyer at the customer service desk with all the coupons. Now, if you didn't think ahead and download coupons at home on your laptop, and don't have a smart phone, you are screwed. Kroger is driving away its once loyal customers. Including me. Shopped there since the 60s and remember how they used to treat customers.
How stupid.

Is our own country SO INCAPABLE of canning our OWN FRUITS? Apparently, YES! More and more basic FOODS I'm buying, I'm seeing "MADE in CHINA" on the label!
And if it's not Made in China, it says ON nearly *EVERY* label, "CONTAINS A BIOENGINEERED FOOD INGREDIENT".
We're getting our FILTHY GAS from Iran and Venezuela, and our foods from COMMUNIST COUNTRIES, with ingredients formulated with CHEMICALS BY GATES AND MONSANTO! Way to Go America!
Frankenfood at it's Finest.

I wish I could leave a review on the Kroger brand gummies of Melatonin 5mg where it would be more relevant, but the option was not presented elsewhere. I bought Krogers brand of Melatonin 5mg (gummie form) because they were more affordable than Zzzquil's pure Z's gummie Melatonin 2mg with chamomile and lavender. Obviously there is a difference in the mg. I took a kroger brand Melatonin and felt hung over the next day, all day. I decided to take half of the kroger brand thinking it would lessen the side effects and woke up feeling the same, hung over, groggy, and spaced out. Unfortunately, these didn't work for me as well as Zzzquil's brand. Zzzquil's gimmie Melatonin has never made me feel hungover or had negative side effects. Lesson learned. Stick to what you know and cheaper is not always better.

Do not shop at Kroger, they are charging unvaxed employees higher insurance premium, they are in line
With the democrat communist party that is known for the worst kind of division and racism

I quit buying meat there because it was so awful spoiled and they kept selling it to just buying certain little items there because it is close to my house that was a big mistake had some digital coupons and used them which I thought my bill was over $100 so I knew something was wrong so rather that hold up the line I come home to figure it out got a hold of Kroger's cuz they ripped me off and when the person asked me if I could send her the picture of the discount it magically disappeared from my account so the moral of the story is I need to stay the hell out of Kroger's I advise everybody to be on their toes when they're in there because they're obviously ripping people off I will be turning them into the better Business bureau

Your lack of ethics
After firing Your employee in CO. For getting data to help to catch criminals who rob your store, neVer again if you don't do him right and give him his job back.

Kroger in Valley Station, KY is always out of product (even when there is no low stock warning) and trys to substitute with items I can't accept. I understand kroger does not know me or my situation, BUT if I've ordered 5 DIET/ZERO SUGAR drinks why in the world would you substitute with REGULAR? Or there just isnt a substitution at all.
Or you have to buy a certain number of an item to use the coupon and they are CONVENIENTLY out of 1 item for said coupon and you get charged full price for the others. Yes, you can review and accept or not the substitution if there is one, that doesn't change the fact that by not having advertised item Kroger is finding ways to get your money.

HORRIBLE CUSTOMER SERVICE TOOK ALMOST A MONTH TO GET MY ORDER. I GOT MY GRILL TWO WEEKS AGO BEFORE THIS ONE SHOW UP A FEW DAYS AGO. I ORDER WITH KROGER ON JULY 9! YALL BEEN SUCKING SINCE I WORK FOR THIS COMPANY WHEN I WAS A TEEN. MANAGERS AND OWNERS THINK THEY ARE BETTER THAN EVERYONE. I AM HERE TO TELL YOU YALL SUCK! YALL NEED TO LEARN HOW TO TREAT PEOPLE WITH RESPECT AND LEARN HOW TO LISTEN TO THE CUSTOMER AND YOUR EMPLOYEES. KROGER YOU SHAME ME. LIKE MY MOM WILL TELL ME GET YOUR ACT TOGETHER

Please. DO NOT eat their cashes. They are absolutely disgusting in taste. WHO THE F*** puts SOYBEAN oil on cashews. THE SOYBEAN OIL THOUGH! I cannot explain how disgusting the SOYBEAN OIL makes these cashews. Went to make some vegan cheese. Came out tasting like SH** BECAUSE OF THE SOYBEAN OIL... Kroger cashews

I ordered groceries from Pick N Save like I have done many times before. This time, however - Kroger would be handling the delivery. I got a text that my delivery was complete - no groceries. Got on line with customer service - they could not locate my groceries. Sat on hold 45 minutes - they promised to get me a refund but had no idea where my order was. In the meantime, my neighbor came to my door and asked if I had ordered. They came to her home - she told them she didn't order anything - they did not ask her address - just dropped the groceries on her front stoop and said to either keep them or throw them away. She and I had to walk back and forth retrieving my groceries, which had now sat out in the heat for over an hour. Customer service said they were refunding my money due to the inconvenience. 4 days later, still no refund. I called to ask about the refund, now customer service says, well you got your groceries so no refund. No refund of the delivery fee, no refund of the spoiled groceries... nothing. I will never shop with Kroger again

Horrible customer service.
It took 6 weeks to get back to me on a doubled billed order.
Left the 800 number on my voice mail.
Called back waited on hold 20 minutes.
Person hung up on me.