Korean Auto ImportsReviews 27

I ordered a key fob for my car from this company and was shipped the entirely wrong product. I attempted to contact the seller through every channel they have listed and was never given a response. I disputed the charge with the bank and Kevin (The main scammer) responded to them with all of my correspondence and stating that he would be happy to give me a refund finally sending them an address for me to send my product too. Fast forward one month after sending the product back and still no refund, Kevin is once again receiving my emails and choosing to ignore them. DO NOT DO BUSINESS WITH THIS "COMPANY". I cannot believe that a "company" with so many complains against them is allowed to continue operating. I have never had such an unpleasant experience in my life.

Where is my order • CJ*******US (Standard International Air Freight)
The status of order #4459 is now Shipped
Order Details
Order Total: $239.50 USD
Date Placed: 26th Jun 2014
Payment Method: PayPal

Never come to me! No Help, no Email, nothing!
I wil tell all my swisspartners that there no make orders on this page!
Very bad Service!

Before ordering my brother and I both contacted Korean Auto Imports to verify some information about the product. I placed my order and received confirmation. However a day later I was told that I would need to fill out a form along with a copy of my drivers license and credit card in order to ship to an address other than my billing. This caught me off guard and I inquired as to why I am being subjected to this? I was then informed that their customer service department tracked my IP address and felt this was suspicious to have two people under the same roof ask questions regarding their products.

They then treated me as if I was some sort of incompetent criminal trying to scam them. I requested a refund but have yet to receive however they were more than happy to charge my card instantly.

I will never do business with this company again. Terrible customer service, treated like a criminal, and from what I am seeing on other sites now... complete fraud/scammers.

STAY AWAY from here. I ordered $316 in a single product, and it NEVER came. Same thing happened to my friend for over $700! Fraud, scam. I kept contacting them by phone and chat and they kept telling me my product had shipped, which it doesn't even exist. I got so fed up i submitted a paypal claim and guess what, instantly got my money back. My friend forgot to submit a claim and it was too late and he lost almost a grand. Whats worst is they kept giving me reassuring excuses. Korean Auto Imports is a branch of Sherwood Automotive. I email'd Sherwood DIRECTLY and they didn't respond at all. I FORCED them to give me my money back after a month of waiting like an idiot. PLEASE don't make the same mistake as me, stay away from here.