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Knetbooks

Overview

Knetbooks has a rating of 3.8 stars from 1,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

quality
1,171
This company responds to reviews on average within 17 days

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6,381 reviews
How would you rate Knetbooks?
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Utah
1 review
0 helpful votes
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Awesome!
September 9, 2021

Shipping didn't take long at all. It notified me when it was shipped and when it got to my house. The book is in great condition, like new. It was cheap and saved me lots of money and stress

Date of experience: September 9, 2021
Colorado
1 review
0 helpful votes
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Book in good shape, great service
August 22, 2024

Really good, great service and the prices are really good

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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Received order but was not kept updated
April 27, 2021

I placed my order and the next day was sent an email saying that it shipped. But for a week it just said that it was waiting for shipping details and then it arrived without warning.

Date of experience: March 28, 2021
Ohio
1 review
2 helpful votes
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I'm assuming I can leave a review here since I don't see a place for it. I rented a book (first time) and I received a used book for my summer semester use. The book arrived clearly USED (which is what I expected of course). It had markings in it (highlighting, underlining, frayed binding, typical things you'd find in a used graduate program book). I thought nothing of it since it was, and let me emphasize again, a USED book. When the semester was over, I sent the book back just as I received it, and I was blamed and charged for the damages. (the full price of a NEW book!). When reaching out to customer service, it took several days to get a response, and I was told by Monica that I should have brought those issues up when I received the book originally. Why would I? It's a USED book! Most have markings and appear to have been USED. I would expect those things as should they. I'm beyond angry and disappointed in the poor customer service, and I will never do business with this company again.

Date of experience: August 14, 2019
Illinois
1 review
0 helpful votes
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Too many stickers
October 27, 2023

There are stickers from ecampus covering information. The stickers are not easily removed. The first page was also pretty dirty. I was able to clean that up.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Kansas
1 review
0 helpful votes
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Could be better but not the worst
February 26, 2022

I purchased a loose leaf textbook and spin receiving it the pages were held together by zip ties. The zip ties were not allowing the pages to be turned easily causing some tearing.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Pennsylvania
2 reviews
0 helpful votes
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The art and craft of writing
January 11, 2022
Updated review

Great fast shipping and exactly how I expected. Book was in excellent condition and pricing was the best I could find on the internet beat the school library by 20.00

Date of experience: January 11, 2022

Always a great experience
December 21, 2021
Previous review

Always a great experience

Date of experience: December 21, 2021

Cheapwst books around
July 14, 2021
Previous review

Cheapwst books around

Date of experience: July 14, 2021
Florida
1 review
0 helpful votes
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Great service
May 7, 2021

I have used Knetbooks every semester and will continue to use them. They have the books I need and are usually the cheapest. They offer great customer service as well

Date of experience: May 7, 2021
Illinois
1 review
0 helpful votes
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Textbook rental
June 14, 2024
Updated review

My experience was simple and efficient. The textbook arrived quickly and in excellent condition. I would recommend this service.

Date of experience: June 4, 2024

Well so far
October 19, 2022
Previous review

Well so far

Date of experience: October 19, 2022
Michigan
1 review
0 helpful votes
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I'm new to this site, not a lot of experience. I google searched and then followed the digital footsteps to this site. After comparing and contrasting reviews with prices, I decided to go with it.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
Michigan
1 review
0 helpful votes
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Received on book late
September 18, 2024

Received two books in a timely manner, but the Complex Litigation book did not ship at the same time and came later than the rest of the books.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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First timer
January 4, 2023

Easy to find what I needed. Received book in a timely manner. Renting only, hopefully the return process is just as easy. Book is in great condition as well.

Date of experience: January 4, 2023
Tennessee
1 review
0 helpful votes
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My books are extremely late. You've really screwed me here.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2024
New York
1 review
0 helpful votes
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Annoying
May 19, 2023

I haven't got the textbook yet and I'm still waiting. That is very disappointing and they keep sending mails for review. They should check the status before sending email for review.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
Michigan
1 review
0 helpful votes
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1/3 of the Books Ordered Arrived
December 5, 2023

The website was easy to use and order, but only 1/3 of the books ordered have arrived with little to no communication about the fulfillment of the order from the company. Very disappointing.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2023
South Carolina
1 review
0 helpful votes
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School Textbook
August 3, 2022

It's been a while since I used a rental for my school textbooks. Knetbooks was the only one that had the textbook and the rental charge was reasonable.

Date of experience: August 3, 2022
Illinois
1 review
0 helpful votes
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Quick delivery and great quality
August 23, 2021

I received my books in only 4 days! I was so impressed, I received my textbooks at an incredible low price and the shipping was free and fast! I will always utilize knetbooks!

Date of experience: August 23, 2021
Texas
1 review
0 helpful votes
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Quick borrow
May 24, 2021
Updated review

I just needed to borrow this book for a short period of time. This was the perfect option. It was so easy to find the book, order it, and receive it within a few days.

Date of experience: May 24, 2021

Super quick and easy!
May 17, 2021
Previous review

Super quick and easy!

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
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For some reason it won't let me put 5 stars
July 21, 2021

Good, I don't remember receiving a confirmation email and I would've like that. I got a confirmation text though. I haven't been through the return process yet so I can't give input for that yet.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Book for school
April 4, 2022

Check-out was quick and easy. I was able to compare prices and choose the one that worked best for me. I was also pleased with the option to rent my book for only the time I needed.

Date of experience: April 4, 2022