Knetbooks has a rating of 3.8 stars from 1,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.
Shipping didn't take long at all. It notified me when it was shipped and when it got to my house. The book is in great condition, like new. It was cheap and saved me lots of money and stress
Really good, great service and the prices are really good
I placed my order and the next day was sent an email saying that it shipped. But for a week it just said that it was waiting for shipping details and then it arrived without warning.
I'm assuming I can leave a review here since I don't see a place for it. I rented a book (first time) and I received a used book for my summer semester use. The book arrived clearly USED (which is what I expected of course). It had markings in it (highlighting, underlining, frayed binding, typical things you'd find in a used graduate program book). I thought nothing of it since it was, and let me emphasize again, a USED book. When the semester was over, I sent the book back just as I received it, and I was blamed and charged for the damages. (the full price of a NEW book!). When reaching out to customer service, it took several days to get a response, and I was told by Monica that I should have brought those issues up when I received the book originally. Why would I? It's a USED book! Most have markings and appear to have been USED. I would expect those things as should they. I'm beyond angry and disappointed in the poor customer service, and I will never do business with this company again.
There are stickers from ecampus covering information. The stickers are not easily removed. The first page was also pretty dirty. I was able to clean that up.
I purchased a loose leaf textbook and spin receiving it the pages were held together by zip ties. The zip ties were not allowing the pages to be turned easily causing some tearing.
Great fast shipping and exactly how I expected. Book was in excellent condition and pricing was the best I could find on the internet beat the school library by 20.00
I have used Knetbooks every semester and will continue to use them. They have the books I need and are usually the cheapest. They offer great customer service as well
My experience was simple and efficient. The textbook arrived quickly and in excellent condition. I would recommend this service.
I'm new to this site, not a lot of experience. I google searched and then followed the digital footsteps to this site. After comparing and contrasting reviews with prices, I decided to go with it.
Received two books in a timely manner, but the Complex Litigation book did not ship at the same time and came later than the rest of the books.
Easy to find what I needed. Received book in a timely manner. Renting only, hopefully the return process is just as easy. Book is in great condition as well.
My books are extremely late. You've really screwed me here.
I haven't got the textbook yet and I'm still waiting. That is very disappointing and they keep sending mails for review. They should check the status before sending email for review.
The website was easy to use and order, but only 1/3 of the books ordered have arrived with little to no communication about the fulfillment of the order from the company. Very disappointing.
It's been a while since I used a rental for my school textbooks. Knetbooks was the only one that had the textbook and the rental charge was reasonable.
I received my books in only 4 days! I was so impressed, I received my textbooks at an incredible low price and the shipping was free and fast! I will always utilize knetbooks!
I just needed to borrow this book for a short period of time. This was the perfect option. It was so easy to find the book, order it, and receive it within a few days.
Good, I don't remember receiving a confirmation email and I would've like that. I got a confirmation text though. I haven't been through the return process yet so I can't give input for that yet.
Check-out was quick and easy. I was able to compare prices and choose the one that worked best for me. I was also pleased with the option to rent my book for only the time I needed.
Answer: Infinity, because you will never receive it. And if you do receive it, it comes damaged and then when you try to return your rental that try saying the original damage is your fault and charge you a ridiculous price for a small damage that had already come with it. Or sometimes several pages are missing.
Answer: Hi Tatum, We do allow some highlighting in our rentals but we ask that you dont highlight excessively. If you return the rental back to us with over one-third of the text highlighted, we may have to mark the book as damaged. Highlighting can be distracting for future renters and we may not be able to add an overly-highlighted book back into our inventory. Consider using page flags to mark an important sentence. Flags can help you easily get back to the page you need. Page flags are also small enough that they can be used multiple times on the same page. Plus, they are really easy to remove from the textbook before you send it back at the end of the semester. Let us know if you have any other questions. Thank you!