Knetbooks

I will always rent books on this site. The book is new. I am impressed. I cover it immediately because I do not want to deceive them for trusting me with the book.

None of my tracking codes worked or were updated so I just had to wait and hope my textbooks would arrive on time.

This was the most affordable way to get the textbooks I was looking for, especially as a full time college student.

I was hesitant at first to order from a company I haven't heard of for school. I am so glad I did though! Even though I rented the book used, it was almost in perfect condition!

Its my first time renting a book thru Knetbooks and this definitely will not be my last. My cooy arrived in better condition than I expected!

Awesome! Puts "Abe $#*!ing books to shame!" Thank you!

Fast and efficient shipping would order from again

Might use y'all again but you're a bit expensive. Insisting I use at least 50 characters in a review is silly, also.

The books are at affordable price, my previous books came in great condition, even used books. The arrival estimate was exactly as predicted, it worked quick. Overall, great service.

We were able to find the book our daughter needed, plus it would arrive sooner than other sites indicated. Quick, easy process. And the book arrived sooner than expected!

Thanks a lot for helping me out… Was in dire need for the textbook and found Knetbooks had it so, without hesitation I ordered and got here just in time…

I have used yor site for years. First with kids college textbooks, then for personal reading.
Thank you for the rental option. It provcess is very easy.

I was a bit skeptical at first about renting from this website with no knowledge of it whatsoever, but it exceeded my expectations! It was a smooth experience at really economical prices.

I was happy that I found a website that offered the book I needed for my class at a reasonable price. They also seem to make the return process quick & easy!

It was so easy to access the Knetbooks website. They had the cheapest prices on books. I received the books quickly and now I am ready for college! I could not ask for better service.

They did not notify me and charged me for a book that I DID return. So they have the book and my money and that is stealing. Since they did not notify me that supposedly the wrong book was returned, by the time I realized there was an issue, they said it was too late cause they had no access to info, yet when I said they never notified me they suddenly had access to the email they sent. That is when it was discovered that their system had failed to update my email for all areas. I had updated my email address 3 years before and was getting receipts for rentals orders okay, but their system did not carry that update over to the area that notifies about return problems. So they sent email to an address I no longer had access to. I know I sent the correct book back, because I had never even heard of the book they "said" I returned by mistake. I am careful & keep copies of everything, I still had copies of the shipping return label, the UPS drop off receipt, & the UPS delivery confirmation, but they were indifferent and unconcerned. They did not care & although they knew it was not fair business practice, they said quote, "fair has nothing to do with it". They would not correct their error even when they obviously caused the problem. They would rather steal from their customers than do the right thing. No matter when it happened, stealing is stealing and Knetbooks stole from me.

Despite not using the provided tracking slip, I sent my book back a week in advance. I was still charged a late.
I called and was told that they could not locate the book. Told me I had to find a tracking number. So after hunting that down, I was told that this information had to go to the guy who "handles this type of situation".
After another couple days of nothing I called back and spoke with a girl named Kiana who informed me that the book was late and that I would not receive a full refund.
I told her that this was impossible as I had sent the book out a week in advance and was told it would get there by the due date.
She then stated, "alright. But it will be 3 to 7 business days."
Your customer service is terrible and thank you for depriving me of $53 that I could have used for Christmas.
I may not have used the label but I had the book back, in good shape, on time.
But you are taking your time giving me back my money. Gee, thanks a lot. Us college students must make enough and can do without I suppose. Merry Christmas.

I received my book in excellent condition! Shipping was fast and I am now fully prepared to study this semester!

So I'm taking a summer class and I find out what book I'll be needing on the first day of class. My usual rental sites I use, among all others that I felt okay with using stated that they were out of stock of the book i was needing.
Then I discovered Knetbooks; much to my dismay. I order the book on Tuesday at 4pm so yes considerably late in the afternoon. But Its now Monday of the following week and my order still says "prosessing" on Knetbooks. I talked to a live Rep. And she stated that the time it takes books to be processed can be 3-5 days. It took more than 5 days, so I asked if I could be compensated for the delay on processing on their part, because I'll now be completely unprepared for my first test and the money I spent for faster shipping is being negatively affected by their processing times. I received no kind of help or compensation from the customer service. It took them one day shy of a full week to process my order and "supposedly" my book just sent according to customer service.
So perhaps if you have no kind of time time frame of when you would like to receive your book, then I would suggest using Knetbooks. If your like most of us however, DO NOT use them. You've been warned haha. Best of luck people :)