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Tennessee
7 reviews
10 helpful votes
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O. K. That's All
August 8, 2016

When I compare one cruiseship to another, I saw Carnevail is like K Mart; Royal Caribbean, Holland American and Norwegian are like Macy's and Crystal is like Nordstrom.

That should give you a picture.

Date of experience: August 8, 2016
Australia
1 review
0 helpful votes
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A compliment to Hayley from Kmart Rhod, who made efforts to help me as a dad finding toys on 8/1/2023.

Date of experience: January 7, 2023
California
10 reviews
3 helpful votes
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Love these guys
March 29, 2016

No issues! Wished the local kmart wouldn't have closed down. They are difficult to find sometimes! When you od, rest assured you'll get quality products and good prices

Date of experience: March 28, 2016
Texas
3 reviews
0 helpful votes
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Never again
July 3, 2019

Order some dress shirts and they never delivered. Kept my monies for 2 1/2 weeks. I wouldn't recommend ordering from Kmart ever.

Date of experience: July 3, 2019
Germany
37 reviews
196 helpful votes
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Couldn't ship
January 2, 2017

Alright, SO I live in Europe right now and wanted to buy a crib from Kmart. I was told that they shipped here. I bought a crib, crib mattress and a protector. Everything went through and I was able to check out. About 2 days later I received an email stating the crib mattress and crib protector had shipped. Then about 4 days after that I hadn't received any word about the crib so I chatted with someone online about it. I was told that the crib was out of stock and I would be refunded my money. 10 days after that conversation I ordered a different crib.

This time I couldn't check out so I called again and they said they could place my order for me and to just give them the address. This caused for a conversation of where I'm located and the extra shipping fees but the person I talked to said I couldn't get it sent over because they would not send it to APO (military) and needed the physical address of the post office.

Long story short, I had to call the post office and talk to Kmart again about 3 different times just for them to explain they cannot send a crib to me. The crib mattress and protector arrived just fine and I love them but I would not order from them again while I'm in Europe.

Date of experience: January 2, 2017
Florida
1 review
1 helpful vote
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On Oct 26th I ordered 3 sets of dinning chairs from Kmart.com (for Thanksgiving) and only received 2 sets. I called customer service and they said they would need 3-5 business days to contact the vendor and get it straightened out. After 6 business days I didn't receive and response. I called customer service again and was told we have sent two e-mails to the vendor and are still waiting for a response. I asked them if we could try calling them and getting it taken care and I was told we only send e-mails. I then asked if I could be refunded my money for the 1 set and would just go order it again. That way I wouldn't have to wait anymore. They said they could not do that until they have received a response from their vendor. I know have to wait another 3-5 business days. I order a lot of stuff on line and sometime things happen but I have never had a company treat me so poorly. Kmart your policies for customer service are awful.

I would not recommend ordering anything from Kmart. If it's not in the store don't get it from them. They care more about their vendors than they do about their customers. I will never buy anything from them again. I would rather pay more at one of their competitors and get better customer service than deal with them again

Date of experience: November 17, 2015
Pennsylvania
7 reviews
10 helpful votes
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Morningstar market, is a good place too go. They have all kinds of stuff cheap. Open on saturdays and sundays. From 5:00am to 4:00 pm. A FRIENDLY PLACES TO GO!

Date of experience: May 15, 2015
New York
34 reviews
49 helpful votes
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Kmart has good prices but their merchandise is not always that good. Be carefully of what you choose to buy. Some things they sell are over priced.

Date of experience: May 22, 2017
Australia
3 reviews
0 helpful votes
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Great Value
August 23, 2017

Clothes are good quality and a great price. Best place to find a bargain deal. The local store could sometimes be better stocked however.

Date of experience: August 23, 2017
GB
3 reviews
10 helpful votes
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If you take advantage of the site-to-store shipping option, sometimes you can get things even cheaper than you'd find them in your local Kmart.

Date of experience: August 22, 2015
Nevada
5 reviews
9 helpful votes
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Dont deliver
March 8, 2017

They never have the item available for shipping and they wont ship to store. Items are not carried at any of my local stores.

Date of experience: March 8, 2017
New York
8 reviews
15 helpful votes
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Love
March 17, 2017

Love our Kmart in East Village Manhattan. Reminds of a department store and so clean. Love shopping there. Can't wait to get back.

Date of experience: March 17, 2017
Netherlands
2 reviews
8 helpful votes
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Best place
June 19, 2015

Best place you can buy almost everything from this single store site i have purchased several things from kmart and had never problem

Date of experience: June 19, 2015
Arizona
2 reviews
0 helpful votes
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Always on time
January 18, 2021

I received my orders on time or even before the deadline. They never delayed any of my order until now. Keep it up.

Date of experience: August 4, 2016
Missouri
1 review
10 helpful votes
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Not Bad
September 15, 2017

I have ordered from Kmart online a couple of times before and didn't have any problem except late delivery. Product quality is good.

Date of experience: September 15, 2017
South Carolina
5 reviews
4 helpful votes
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Sorry to see you go
September 19, 2015

A good store at one time until poor management have them within a stones throw of bankruptcy. Empty shelves and filthy stores.

Date of experience: September 19, 2015
Canada
3 reviews
1 helpful vote
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Well done
April 27, 2017

Well done kmart! Great prices and a reliable service in overall - ordered here many times and never had any regrets even once.

Date of experience: April 26, 2017
Florida
8 reviews
0 helpful votes
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They need to revamp
September 23, 2016

The clothes they carry are outdated and they never have enough employees to help you. I rather not shop ther any more.

Date of experience: September 23, 2016
Virginia
5 reviews
7 helpful votes
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Great Place
October 20, 2015

Bought several times at Kmart and gotta pay a little more, but their convenience is worth it and great customer service attitudes.

Date of experience: October 19, 2015
Tennessee
7 reviews
4 helpful votes
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I have ordered from Kmart online a few times and never had any problems. Good quality and low prices. Fast delivery.

Date of experience: May 23, 2016

Overview

Kmart has a rating of 3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.

service
23
value
21
shipping
17
returns
18
quality
18
+8