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Kleen-ritecorp

Overview

Kleen-ritecorp has a rating of 4.6 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kleen-ritecorp most frequently mention customer service, car wash and fast delivery. Kleen-ritecorp ranks 25th among Autos sites.

service
123
value
2
shipping
1
quality
1
This company responds to reviews on average within 18 days

Instant Feedback

5,711 reviews
How would you rate Kleen-ritecorp?
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Texas
1 review
1 helpful vote
Follow Garry D.
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They have sent you a payment check #******* paying on INV # ******* Dated Jan 30,2024. $144.16.
Please close my account so that no other purchases are made on it... I will no longer be responsible for any transactions there on.

Date of experience: February 4, 2024
Patty L. Kleen-ritecorp Rep
over a year old

Hi Garry, I'll forward this to the appropriate department and have someone research.

Canada
1 review
0 helpful votes
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A very experienced agent that knows the product line very well and is able to tell me what I have ordered in the past and can advise me on what is the best product for the price to fulfill my needs. He has up to date availability and can tell me instantly if the product is in stock or not. I appreciate his advice and honest opinions.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
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Excellent company
June 12, 2024

Have been doing business with Kleen Rite for 20 years. And in the hundreds of orders they have shipped to me. There were only 3 mistakes. Prices are competitive and service is excellent.

Date of experience: June 2, 2024
Colorado
1 review
0 helpful votes
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Good
January 15, 2024

The ordering process was easy,. Customer rep was helpful with questions that I had. The only issue I had was with the freight company who unloaded the full pallet into a snow bank in the driveway of my yard and never called first. I know your supposed to inspect the order at delivery but that's hard to do when you are not notified. Thankfully nothing was stolen or frozen in the time before I went home

Date of experience: January 15, 2024
Texas
3 reviews
0 helpful votes
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Great Customer Service
April 11, 2024

Needed a wiring harness for a Hamilton Changer. I didn't have my account number with me and was not sure about the part number. The sales rep was extremely knowledgeable and easy to work with. He found me in the system, confirmed the part number I was looking for, and I received the harness in a few days.

Date of experience: April 1, 2024
Pennsylvania
1 review
0 helpful votes
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High shipping cost
June 20, 2024

Prices for the motors were great Unfortunately they were shipped separate and the total cost was $50. I feel that was high. I live in PA. Maybe 50 miles from the warehouse,

Date of experience: June 10, 2024
New Jersey
1 review
0 helpful votes
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Customer service was fine.
August 28, 2024

I have an issue that when I place an order and you split ship the order that I am paying for shipping for each delivery.

Date of experience: August 18, 2024
Georgia
1 review
1 helpful vote
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Decent
January 8, 2024

Parts were received but seemed expensive. It is annoying to be forced to say more than I want to. My other problem is that I am an equal partner and should be allowed to have access to our online account without having to use my partners User name and password.

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Excellent service.
April 15, 2024

I needed a replacement pump for my carpet cleaning machine. I have used Kleen-rite in the past and their service has always been great. This time was no exception. The pump arrived in 2 days and I was back in business. I will definately order from Kleen-rite again.

Date of experience: April 5, 2024
Wisconsin
1 review
1 helpful vote
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Hidden pricing in catalog
January 4, 2024

I prefer to look at the catalog in addition to the website while deciding on what products to purchase. There are a significant number of products that you choose to not list a specific price for while your customers are shopping I would lean towards a vendor that will list a price upfront. One wonders why you choose this business model in a very competitive market.

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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Great service
June 13, 2024

Needed a couple weep guns, dreaded ording becasue of historic high shipping costs, pleased to fine cheaper shipping options, parts also arrived quicker than expected.

Date of experience: June 3, 2024
Colorado
2 reviews
0 helpful votes
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Such Great Customer Service!
October 23, 2023

Every time I've had cause to contact Kleen-Rite with an issue I'm having, or a product question, they've been nothing but helpful. Have needede their expertise many times over the years, and they have always delivered.

Date of experience: October 23, 2023
Patty L. Kleen-ritecorp Rep
over a year old

Thank you so much for the kind review! We look forward to serving you again!

Minnesota
1 review
0 helpful votes
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Kleen-Rite has proven to have a great variety of parts that we need. That said, the pricing could be a bit more competitive compared with some other vendors I've used previously or found online. Also, would be nice to have an ETA when order confirmations are sent. This review prompt came when clicking an email link asking if we'd received an order. We did receive it, though it was shipped 16 days after the order was originally placed. Even a "item on backorder" notice would at least give us an understanding on the delay.

Date of experience: December 4, 2023
Patty L. Kleen-ritecorp Rep
over a year old

Thank you! I'll pass along your feedback to our dev teams.

California
1 review
0 helpful votes
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Nice and professional service
October 21, 2023

Customer service was awesome and the order shipped and arrived super quickly. Everything was packed nicely and nicely labeled boxes. Someone called me within an hour of placing the order to discuss shipping to save me over $100. So nice! Thank you!

Date of experience: October 21, 2023
Patty L. Kleen-ritecorp Rep
over a year old

Thank you for sharing your experience Teddy! We look forward to future orders!

Louisiana
1 review
1 helpful vote
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Seamless Online Shopping with Kleen-Rite!
September 11, 2023

I recently shopped on Kleen-Rite's website and was genuinely impressed with the smoothness of the entire process. The site's interface was user-friendly, making product selection and checkout a breeze. Moreover, their range of products is commendable, ensuring I found exactly what I needed. The only minor hiccup was the slightly longer load time on a few pages, but that didn't majorly affect my overall shopping experience. I'll definitely be returning for future purchases and recommend Kleen-Rite to others seeking quality products and a seamless online shopping journey.

Date of experience: September 11, 2023
Maryland
1 review
0 helpful votes
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Poor Back Order Communication
June 13, 2024

It is possible I missed the fact that the item would take some item to get to a point that shipping was known; we lost business based on a back order.

Date of experience: June 3, 2024
Alaska
1 review
0 helpful votes
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Great customer service
February 1, 2024

I had to wait a couple of weeks to have my item shipped. During the wait, my credit card was compromised. I received an email with a number to call, called it and the transaction was handled very professionally!

Date of experience: February 1, 2024
Rhode Island
1 review
0 helpful votes
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Bought a pressure washer gun that arrived assembled like it should have but after using it a couple times the gun fell apart. It was never assembled with screws! Had to reassemble the gun & add my own screws.

Date of experience: February 1, 2024
Florida
1 review
1 helpful vote
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Fast and great customer service
September 17, 2024

Great job fast follow up and technical support and fast response

Date of experience: September 7, 2024
Bermuda
1 review
0 helpful votes
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We are the sole automated car wash in Bermuda and though being a smaller client, the employees at Kleen-Rite are dedicated and helpful especially dealing with the ins and outs of the shipment process. Their vast selection of products has helped bring us up to the next level of not only cleaning and polishing but a better overall customer experience and longer lasting clean. Kleen-rite has been a massive help in finding new products to better suit our needs and has a vast selection of anything Car Wash. I highly recommend Kleen-rite to anyone looking for a better ordering experience and ask for Brent, He is the Best!

Date of experience: October 13, 2023
Patty L. Kleen-ritecorp Rep
over a year old

Thanks for the great review! I'll be sure to pass along the kind words to Brent as well!