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How would you rate Kixify?
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District of Columbia
1 review
0 helpful votes
Follow Kevin D.
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I ordered a pair of Nike release University blue shoes and they NEVER shipped - they took my money, claimed they shipped them, provided a fake tracking number and then even provided a fake picture of them being delivered - only they werent my shoes, it wasnt my address and NO ONE from the company has even responded back! I have had to get my credit card involved under a fraud alert and still waiting on the refund! DO NOT ORDER FROM THEM! Warning!

Date of experience: January 25, 2025
Croatia
1 review
0 helpful votes
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Fake
November 30, 2022

Fake page. And seller. Never been on this site but from purchase that didn't go through from months ago they were waiting to use my data. It will try to take money from your card on more than one occasion.

Date of experience: November 30, 2022
Oklahoma
1 review
1 helpful vote
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Horrible service
July 11, 2021

Returns are a nightmare. Kixify takes no responsibility for fraud and you have to all the work thru PayPal to get your money back. I tried Kixify once and will never use them again and will not recommend them to anyone. Also when I did get any correspondence from customer service they were rude. There are much better shoe sites to use. Don't waste your time on a 2nd rate 3rd party shoe scam

Date of experience: July 11, 2021
California
1 review
3 helpful votes
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I tried selling on their platform for a couple weeks and got absolutely no sales, which is fine, and that is not what I am upset about. What I am upset about is the fact that I decided not to sell on their platform anymore, but there is no way to delete your account or any of your information they have by yourself. You have to email them and ask them to delete your account and all your information. I emailed them, got a response asking me to stay and if there was something they could do to help. I declined and asked them to please delete my account with all my information for over a month now and have gotten absolutely no response and they have still yet to delete my account. Very unprofessional and I would highly advise not to sell on their platform. Not worth it.

Date of experience: October 12, 2021
New Jersey
1 review
0 helpful votes
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Kixify is a scam
December 22, 2020

Ordered the sb dunk turducken waited for a week before asking for shipping details. No response. Messaged the seller multiple times and messaged kixify. Struggle to get customer service. Had to go through PayPal and amex for my refund. The scam is get your funds and collect interest on it while you wait to get refunded. It's a hustle.

Date of experience: December 22, 2020
Michigan
1 review
0 helpful votes
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Day after I made purchase, market place seller page was suspended so I ask for cancellation but seller send me with fake fedex tracking number and make it looks like shoes was delivered which I never recieved.
And paypal buyer protection is useless because of seller send fake tracking number and status was delivered.

Date of experience: May 27, 2021
Connecticut
1 review
0 helpful votes
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Kixify.com is a good website if you purchase from 95% or above sellers with a checkmark. I've seen the negative reviews and it's based upon people buying from sketchy sellers with no feedback and selling $199 Travis Scott shoes. John was right about the common sense. Kicksonfire app is the place you also want to buy because that has the best sellers and most reputable on the platform.

If you need help: email kixify kicksonfire. Also reach out to sellers email. If you file a chargeback for no reason you're making the processing 15 times more difficult. A simple ask or email helps.

Shipping times are usually 3 to 15 days. More in the middle. Items come from the USA or Europe and sometimes asia.

All negative reviews seem to be blaming the system type of people instead of self accountability as in doing your homework before purchasing.

Date of experience: May 8, 2023
Connecticut
1 review
0 helpful votes
Follow John j.
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Common sense. All complaints are usually because people didn't use common sense. Buy from high feedback buyers. Buy from kixify select. If its too good to be true it is. Have self accountability. Customer service can be better but it is understaffed. Just use common sense and buy from high feedback98% better buyers

Date of experience: August 31, 2021
Illinois
1 review
2 helpful votes
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"COMMON SENSE"
February 2, 2022

You're reviewing your own website, telling customers to use their common sense when purchasing products through your website just sounds like you need to stop scamming mfs put of their money, you would think you'd would use your common sense before you get caught. How pathetic. My seller had GOOD feedback... DONT worry, YOU WILL get yours, hope you have the common sense when the time is right.

Date of experience: February 2, 2022
Illinois
1 review
0 helpful votes
Follow MIKE S.
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RUN! FROM THIS SITE, ALL THE SELLERS SEND FAKE TRACKING #S THAT ARE NOT YOUR ADDRESS, AFTER PACKAGE IS MARKED DELIVERED, PAYPAL SIDES WITH THE SELLER IF YOU TRY TO GET YOUR MONEY BACK... GO STOCKX OR GOAT

Date of experience: September 16, 2021
TT
1 review
0 helpful votes
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The fackin WORST
September 11, 2020

I bought a t-shirt for my brother and never received it, that was since in January, I sent numerous emails and messages got no reply would NEVER do business here again. I would have given no stars but you must select it.

Date of experience: September 11, 2020
Massachusetts
1 review
0 helpful votes
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SCAMMER SITE Stay AWay
December 30, 2020

This website should be removed... Total $#*!ing scammers on it. Watch out for any seller that ships FEDEX
They produce FAKE BOL stating your items had been delivered the DAY before you ordered them. LOL LOOOOOOSERS ON THIS SITE.

Date of experience: December 30, 2020
Texas
1 review
1 helpful vote
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Counterfeits
August 21, 2023

AJ3 Camel Mens 11. Counterfeit as hell. The one on the L is real. R is not even leather. How much bigger theviens toe guard are. Check it out! Never again!

Date of experience: August 21, 2023
Washington
1 review
4 helpful votes
Follow Brianna B.
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Bought some shoes from the app kixify and about two days later they were refunded I sent the seller an email but they completely ignored it and I haven't gotten a reply since don't sell shoes or start a business if you simply don't know how to reply to people's questions or concerns!

Date of experience: February 11, 2020
Indiana
1 review
1 helpful vote
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Seller gave me a fake tracking number, it didn't even have my address on the delivery page! Went through PayPal opened a dispute to get my money back they denied it just because it showed a "delivery" status when I provided evidence I never received anything! It's too easy to get scammed on this website just cause they use PayPal doesn't mean anything! They will find a way to get your money regardless. Now I have to file another fraud case with my bank!
WASTE OF TIME, THEY ROB YOU OF YOUR MONEY! DON'T BUY FROM KIXIFY!

Date of experience: April 28, 2021
Canada
1 review
10 helpful votes
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Get rid of kixify
July 7, 2020

There nothing but thieves. They'll take your money but won't give you authentic shoes. There were 2 fake pairs sent and they said that they were real. Jokers

Date of experience: July 7, 2020
Washington
1 review
0 helpful votes
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I won't lie I purchased a pair of galexy rookie zooms and paid 450 this was 4-5 yrs ago and I received my kicks and they came with all the decal's no issues also a pair of Foamposite 1 all white for my girl and all was good

Date of experience: April 5, 2024
Florida
1 review
5 helpful votes
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Set up a store to become a reseller on Kixify and they suspended my account because they stated that a pair of shoes that I listed was priced too low. It wasn't until I priced it similar to what other resellers had listed for the same item did they lift the suspension. This is called price discrimination and is illegal according to US federal law. If you find items to be grossly overpriced it's because they've removed any possible competition (which benefits them since they receive a commission off every sale). I have filed a report with the Federal Trade Commission and the New York State Attorney Generals office.

Date of experience: May 16, 2017
District of Columbia
1 review
1 helpful vote
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Order a pair of shoes for my daughter. I thought I will give it a little time because of the COVID-19 I knew it may take a little while, Three weeks went pass and my daughter ask if I had order the shoes and I told her yes. We went on line and try to track it, nothing so I tried to get in touch wit them and I did they sent me a tracking number and told me it would be there in a couple of days. So I waited a week nothing was moving with the tracking number. So i emailed them mind you this had became a month didn't answer me so I call pay pal because that's how I paid once they got in touch with them the shoes showed up at my door. They have a lot of tricks before you order please read the reviews first. THEY WILL TAKE YOUR MONEY BUYERS PLEASE BE AWARE OF WHAT YOU ARE GETTING INTO WHEN YOU ORDER FROM THIS SITE.

Date of experience: June 14, 2020
Australia
1 review
5 helpful votes
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I contacted a seller who said he had my size, I paid for them and sent the seller the kixify order number to prove it. Kixify gave me a warning for sending the order number, next day I got a refund. Then the seller disappeared, so, I tried to find more options and the site blocked me from accessing the product in my price range. They gave me access to the really expensive shoes but not the more affordable shoes.

Date of experience: April 22, 2020

Overview

Kixify has a rating of 1.4 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kixify most frequently mention tracking number and customer service. Kixify ranks 527th among Marketplace sites.

service
8
value
6
shipping
6
returns
5
quality
4