Bought there products from zumies at first and looked so good ended up wanting more. The locks on there Cuban links are really secure so it's hard for it to get stuck in my hair. Nor can someone just rip it off you either.
Didn't know I was in the market for Chao bling. But now I got one and childhood me couldn't be happier. Played Sonic Adventure 2 for a good part growing up, just commemorating those memories with a solid piece.
Hi Joshua,
Thank you for shopping with King Ice! We hope you love your King Ice jewelry.
Very nice black necklace on a quality chain, I'm excited to give this to my husband for Christmas! Arrived earlier than expected, came with free gift of a little jewelry bag and microfiber cloth! Happy with my purchase so far, does not look like the black will chip off like some cheap plated stuff!
Hi Clarissa,
Thank you for shopping with King Ice! We hope your husband loved his gift!
Amazing all around. The chain feels nice heavy and premium. Not too heavy that it would weigh down your neck but heavy enough for it to feel expensive and nice. Tracking was fast and accurate and even told me exactly when it shipped where it shipped. They also ship it first class. I'm sure you couldn't go wrong with any of these amazing chains. I'm surely gonna be buying more. Already got my eye on the pink tails chain from sonic the hedgehog
Hi Adam,
Thank you for shopping with King Ice! We are so happy to hear that you were able to find what you were looking for! Thank you for all the love and support.
My ordered items arrived within a week of being ordered and were exactly as described in sales listing
A bit overpriced for gold plating and materials used but after a holiday sale I'm too much of a Sonic fan to pass up. Knux has been my fav character since 94, and would love to scoop up that clean Super Sonic one too if they ever have another run! Piece looks amazing, and don't regret the $120 I paid for it
Hello,
Thank you for shopping with King Ice!
I am a frequent buyer at King Ice. Their quality has improved a lot over the years, and they have more unique products that you can't find other places. They are trending towards more streetwear fashion instead of loud Hip Hop jewelry. Hence, the prices have also gone up. You get what you pay for. $60-100 is still not too bad compared to Versace fashion jewelry which are made of brass and CZ too.
Hey Mike!
Thank you for the feedback! We wanted to reach out to see if you were willing to accept some store credit in exchange for this awesome review. Please contact us to Sales@kingice.com with the email you signed up with to our website and we will follow up with that. Thanks again!
Very nice shinning, they look real diamonds, and it is not fake unless you say its a diamond chain. The chain broke up the second week of use, I contacted them, and the sent a new one! Very good customer service.
Hi Ander,
Thank you for shopping with King Ice!
The package came quickly. It didn't come with a large amount of cushion for travel but luckily my postal people didn't rough it up. It looks beautiful and I can't wait to wear it out
Hi Jenaye,
Thank you for shopping with King Ice! We appreciate your feedback.
I love the Pokeball necklace! Has a great wright, feel and looks stunning! The chain is a little short on me but the loop on the Pokeball is big enough to replace the chain for a longer and even thicker one. Thank you!
Hi Carlos,
Thank you for shopping with King Ice! We appreciate your feedback.
I ordered the Barber Pole pendant and necklace for my husband's birthday and it delivered super fast and the quality of both the necklace and the the pendant was amazing! My husband loved it! We will definitely be ordering again.
Hi Norma,
Thank you for shopping with King Ice! We appreciate your feedback. We are happy to hear that your husband loved his gift.
I purchased a chain and sun glasses from here. The chain yet early to say because I've only had for a week is nice and I like it. May feel differently later tho. The glasses were 120$ and they are cheap as $#*!. It's hard to explain but the side pieces are uneven there's a much bigger gap on one side then the other. I wore them once and noticed right away. Feels awkward on my face and looks ridiculous. So angry I wasted money on these $#*!ty glasses. For that fact alone I'll be staying away from these guys for ever. Clearly put no pride in there stuff. Also just to add about the chain yes it looks nice. But I can tell it's cheap and looked way thicker on the actual site. Cheap garbage if you ask me for way to high of a price. STAY AWAY.
Hey there!
We sent you a private message to assist you in correcting this. We apologize for any negative experience you may have had. Please get back to us and we will be happy to proceed further in assisting you.
Customer service is good, very kind. Just doesn't last. Whatever gold or silver your jewelry is in will fade in 2-3 wears, exposing the rose brass color underneath that it's made of, good if only wearing for one time. You get what you pay for really can't rate them 1 star because they are so low and look good... for one or two wears... BOSS
Hey John,
We wanted to reach out to help resolve any issues you had with our product from a few years back. We have a new and improved website and product quality now that we dip our products 5 times in real 14K gold ionic plated material. Please contact us to Sales@kingice.com with the account you signed up with and we can look into providing some type of credit to help resolve the matter. Again we apologize for any inconvenience and encourage to contact us to Sales@kingice.com.
I'm confused about my order. I ordered the PAC-MAN chain for $100 on Instagram shop and the first issue was that every time I put my card in, they would charge it a dollar. Then even when I did the "Check-out" page would freeze. So after 5 failed attempts of trying to buy the chain I managed to and I was happy. There was a notice saying if you buy one you can get 50% off and I was planning to buy another one. But I never got the code or indication my discount was available. I've tried to called customer service multiple times but they continually put me on hold and won't let me leave a message. They're open weekdays 8-4 or 8-5 and they refuse to answer cuz apparently every representative is busy when it's been like 40 minutes I've waited on the phone. Luckily I used my credit card because I might need to cancel my order but they won't respond!
Hi Dorien, I'm sorry to hear about your recent experience at King Ice. We really appreciate you bringing this issue to our attention. We are open from 7-4 PST. It looks like you may have called us after business hours. Please take a look at our recent email we have sent you to discuss this further. We look forward to hearing from you. If you have any questions or concerns please email us at sales@kingice.com or give us a call at 626-339-3642.
Bought a pendant—it looked cool and still does, but after a few months it's turned brown, I took care of it, did not shower with it because I felt like it would happen (it turning brownish in hue). So after a few months expect your stuff to look wack. As stated previously it looked and still looks cool, it's just a little disappointing, but at that price it's expected.
We wanted to reach out to help resolve any issues you had with our product from last year. We have a new and improved website and product quality now that we dip our products 5 times in real 14K gold ionic plated material. Please contact us to Sales@kingice.com with the account you signed up with and we can look into providing some type of credit to help resolve the matter. Again we apologize for any inconvenience and encourage to contact us to Sales@kingice.com.
I ordered an item in November 2022 and it was never delivered. After contacting the shop, they sent the item again in February 2023. However, the second attempt was also unsuccessful, as the item was never delivered by the shipping company (USPS), and it came back to them!
The shop has been unresponsive to my emails and phone calls, and it appears that they have no intention of resolving the issue. I believe that this shop has engaged in fraudulent activity by taking my money for an item that they never intended to deliver.
I purchased a bracelet and charm both listed as 925 Sterling Silver, however neither were real silver and was tested at our local jewelry store and proven not to be silver by acid and stone testing. The bracelet is even stamped "925" yet was proven not be even the minimum of 65% silver. Some of the cubic zirconia change colors to dirty brown after 2 months Stay away from this company!
Hey Johhny,
We apologize for any negative experience you may have had with our product. We understand this review is from quite some time ago but we still wanted to follow up with you to see if there is anything we can do or offer to help resolve any negative experience you may have had with our website. Please get back to us by emailing us to Sales@kingice.com and we will follow up with you. If you do decide to respond please provide the email you used to set up an account with our website.
I enjoyed all the things i bought but the delivery date kept changing with the free UPS. Additionally, when it finally got here, the box was a bit bent. I would recommend more sturdy boxes or pack them better.
Thank you for shopping with King Ice! We appreciate your feedback.
Pretty good experience considering I sent the chain back twice. Although I am owed about $5 for shipping back the items I will let that sly because they never questioned my reasoning behind sending this particular item back and forth. Anyway I think they have a little bit of a quality control issue but all in all a good experience.
Hi Jose,
Thank you for shopping with King Ice! We appreciate your patience and cooperation.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
King Ice has a rating of 4.1 stars from 912 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with King Ice most frequently mention good quality, customer service and fast delivery. King Ice ranks 2nd among Gold sites.
Hi Rudy,
Thank you for contacting King Ice! We are happy to hear that you are satisfied with your order. We appreciate all the love and support.