• Investor Crate

Investor Crate

Overview

Investor Crate has a rating of 4.57 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Investor Crate most frequently mention precious metals. Investor Crate ranks 13th among Gold sites.

  • Service
    18
  • Value
    18
  • Shipping
    18
  • Returns
    11
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.7%
Positive
6
Neutral
0
Negative
1
See all photos
How would you rate Investor Crate?
Top Positive Review

“LOVE this service”

Danny F.
7/27/22

I've been buying gold & silver for just over a year from these guys and the experience has been wonderful. The premiums are fair, the variety is great and I definitely recommend their Fire Sale page if your going to really stack bullion to the ceiling. They've recently added gold sovereigns too which I just ordered my first one. Keep up the good work guys, seriously!

Top Critical Review

“Nice Idea, Waste of Money if you go for the $50 crate”

R. A. B.
2/28/23

I used to get the $100 crate, and was generally happy, but had some expenses and decided to go for their lowest cost option. I was woefully underwhelmed. They charge you on the 1st of the month, and I checked the spot pricing for that time, and found out, on top of being charged for shipping, the coins they sent were only worth about $30. I tried to use the contact form on the site, but it was broken. I then emailed with my research and questioned if something was missing. I received an email stating " Unfortunately, precious metals do not go for spot price and all are associated with a premium per ounce." That premium ended up being $20 over spot total. Additionally, I was told in the email that my subscription was cancelled, without an offer to return my over-priced order.

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user dannyf180
1 review
0 helpful votes
July 27th, 2022
Verified purchase

I've been buying gold & silver for just over a year from these guys and the experience has been wonderful. The premiums are fair, the variety is great and I definitely recommend their Fire Sale page if your going to really stack bullion to the ceiling. They've recently added gold sovereigns too which I just ordered my first one. Keep up the good work guys, seriously!

Products used:
Precious Metals

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeh1993
1 review
0 helpful votes
November 16th, 2021

I'm actually a financial advisor and any clients of mine that make mention of precious metals as an investment, i'm always sure to sign them up for Investor Crate.

Dollar cost averaging a long term investment such as Gold and Silver simply makes sense and I find that these guys have the best overall value for their subscription service.

I highly recommend!

Products used:
Gold, Silver and Platinum investment bullion.

Service
Value
Shipping
Quality
Thumbnail of user aarons954
1 review
0 helpful votes
July 31st, 2022
Verified purchase

They forgot to put a 5 oz silver bar in my box that i had ordered off of the investor crate plus store. They quickly resolved the issue and sent it out and even gave me a discount code and sent a tshirt. This was only error ive seen so far. Support lady i spoke to was extremely nice and resolution was quick so i have no complaints at all with them.

Products used:
Gold and Silver coins and stuff

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeb3231
1 review
2 helpful votes
May 26th, 2023

I love the product. And I really love supporting a veteran-owned company, but I feel like they could do better with packaging. It's safe and secure, don't get me wrong, but idk, seems like they could do better, and plus I hate the paper miche that always gets everywhere when I open my box and I'm quite a neat freak. Maybe it's just me. So for that, I'm giving a 4-star.

Products used:
Silver box subscription

Service
Value
Shipping
Returns
Quality
Thumbnail of user edwardr496
1 review
0 helpful votes
July 16th, 2021
Verified purchase

This really is easy mode for investing in silver, gold, and platnum bullion. You don't need a huge pile of cash lying around like when you try to buy it yourself. I get excited to get my crate every month.

Service
Value
Shipping
Quality
Thumbnail of user crankkrunkcc9
1 review
3 helpful votes
June 21st, 2023

Been a subscriber for quite a while. They just opened up their firedeals page which was an exclusive membership before! I added several silver rounds and coins to my box and it saved me hundreds of $$$ compared to anywhere else. Like what the hell? I was so suprised on the deals that I decided to give them a good review. Really happy to see a company like this give back so much value. <3

Tip for consumers:
This company is underrated. But hey, more for meeee.

Products used:
10 Silver coins. 4 gold gram pieces. 4 silver rounds

Service
Value
Shipping
Returns
Quality
Thumbnail of user johns11987
1 review
0 helpful votes
September 28th, 2022
Verified purchase

Recently saw someone questioning the legitimacy of Investor Crate on Facebook and felt it necessary to give them a review. I started my monthly silver subscription in early 2020 and haven't been disappointed yet. I bounce between the coins, bars and rounds box and truly enjoy the variety and service they provide. I always feel like I am getting an amazing deal and I am amazed how they continue to source really unique and cool pieces from around the world.

While my initial intentions was to eventually sell the silver for a profit, I can't see my self ever stopping the service because of how cool it is. I think the plan for my silver is to pass it on to my children eventually.

Products used:
Silver Bars, Silver Coins, Silver Rounds

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeb2915
1 review
1 helpful vote
October 21st, 2022
Verified purchase

Easy to join and they respond quickly to inquiries. But, a monthly gold subscription that costs $207/ mo. Will get you a 2.5g gold bar that you can buy for $140-150 for the exact same bar.
Paying $60 more for 2.5 gold isn't worth the service. They only thing you get for that extra money is an automated shipment every month.
With an Investor Crate $207 monthly gold subscription ONE ounce of gold will cost you $6,437.70

Tip for consumers:
With an Investor Crate $207/mo. subscription ONE ounce of gold, currently trading at $1637.30 will cost you a total $6437.70

Products used:
2.5g gold bar

Service
Value
Shipping
Returns
Quality
Thumbnail of user jayjayc1
1 review
0 helpful votes
September 16th, 2020

I've been buying precious metals for about 7 years now and a friend of mine referred me to Investor Crate. I just received my first crate and I will now exclusively purchase from them. Super competitive prices on their gold and silver and just a great overall experience. Looking forward to my October crate!

Tip for consumers:
Get Investor Crate Plus.

Products used:
Gold and Silver Crate

Service
Value
Shipping
Returns
Quality
Thumbnail of user gregt9492
1 review
0 helpful votes
January 17th, 2024

I recently started investing in precious metals, and Investor Carte has been an absolute game-changer. Their webpage is pretty user friendly which made it easy for me, a beginner, to understand more about gold and silver. Excellent customer service, and unbeatable prices—what more could you ask for?

Products used:
gold and silver combo crate

Service
Value
Shipping
Quality
Thumbnail of user kylec1004
1 review
0 helpful votes
December 18th, 2023

Investor crate is my go-to place for precious metals. These guys have the best value. Nowhere do I find prices like theirs. Heck yeah investor crate.

Products used:
both gold and silver

Service
Value
Shipping
Returns
Quality
Thumbnail of user timothys537
1 review
0 helpful votes
July 27th, 2020

I heard about this from a colleague of mine at work and glad I did. The premiums are completely reasonable, something you'd expect from apmex or jm and the Fire Sale page is awesome. The prices didn't even move durning this last market uptick which shows to me the guys at IC aren't into taking advantage of movement in the market. Stuff was literally priced at spot for a few DAYS until it was all sold out.

Couldn't be happier with them and can't wait to see what a few years of monthly stacking with them will look like

Tip for consumers:
I would honestly recommend Investor Crate Plus. It is $100 a year but if you are serious about stacking, you can get AMAZING deals on there.

Products used:
20/80 Combination Crate (Gold & Silver)

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonr1956
1 review
0 helpful votes
August 3rd, 2023

Just got my first box and was super surprised by the amount of value this brand has proven to me. I aint getting my metals anywhere else now. :)

Products used:
I got the silver box

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisl1059
1 review
0 helpful votes
September 17th, 2020

Was skeptical because I hadn't heard of them before but was pleasantly surprised. I now exclusively buy my precious metals from Investor Crate. I do the $250 50/50 Gold and Silver crate and pick up a few things per month on the fire page. All in all I love the service.

Thumbnail of user xavierk21
1 review
0 helpful votes
July 12th, 2021

Love these guys. They have extremely competitive prices, all things considered and now my Silver coin stack is diverse with variety.

I have atleast a roll or more of;

Austrian Philharmonics
A mix of Australian stuff including some 2 ounce Kooks
Britannias
Maples
Libertads

Just to name a few. Love it!

Products used:
Investment Precious Metals, Gold Bullion and Silver Bullion

Service
Value
Shipping
Quality
Thumbnail of user jend173
1 review
1 helpful vote
January 5th, 2022

Received a Investor Crate for christmas from a friend and loved it. Started a subscription starting this month and super excited to build up my silver collection. What a great and fun way to invest.

Products used:
Silver Bullion Coins

Service
Value
Shipping
Quality
Thumbnail of user christopherd1082
1 review
0 helpful votes
August 2nd, 2021

I have been using investor crate for over two years now. It started by just simple interest in collecting gold and silver and now it has developed my collected even further by continuing the service.

Thumbnail of user ryanp622
1 review
1 helpful vote
November 27th, 2021

Box's are fun to open every month and are a great value. Costumer service responses quickly and are very helpful

Thumbnail of user jasonm2273
1 review
2 helpful votes
December 22nd, 2021

I was skeptical at first. But when I ordered I made the 50 dollar crate order for the 50/50 crate of gold and silver. And I was shocked at what I recieved. I am going to continue my subscription. I am so happy about it. I am going to keep telling people about this every month. It's well worth trying

Tip for consumers:
Well worth trying

Products used:
Precip metals monthly subscription crate

Service
Value
Shipping
Quality
Thumbnail of user r.a.b
1 review
1 helpful vote
February 28th, 2023
Verified purchase

I used to get the $100 crate, and was generally happy, but had some expenses and decided to go for their lowest cost option. I was woefully underwhelmed. They charge you on the 1st of the month, and I checked the spot pricing for that time, and found out, on top of being charged for shipping, the coins they sent were only worth about $30. I tried to use the contact form on the site, but it was broken. I then emailed with my research and questioned if something was missing. I received an email stating " Unfortunately, precious metals do not go for spot price and all are associated with a premium per ounce." That premium ended up being $20 over spot total. Additionally, I was told in the email that my subscription was cancelled, without an offer to return my over-priced order.

Tip for consumers:
Don’t use them, I was a customer for many months at the $100 crate level, and the value was inconsistent. I tried the $50 level and they sent me $30 worth of coins. You will be better off buying coins individually from a reputable site.

Products used:
1/2 gold 1/2 silver for $50.00

Service
Value
Shipping
Returns
Quality
Thumbnail of user fritzs43
1 review
0 helpful votes
August 10th, 2023

Honest company. Very good customer support and communication. Would recommend strongly. (I am a normaly a very suspicious person.)

Products used:
gold coin

Service
Value
Shipping
Quality
Thumbnail of user dannyl109
2 reviews
0 helpful votes
October 21st, 2019

Gold prices and Silver prices on their bullion boxes are very reasonable. When it comes to a cost dollar averaging, I am super glad I found these guys for my Precious Metals needs!

Thumbnail of user donc1080
1 review
0 helpful votes
August 16th, 2023

For $200 I got 2 1 gram dots, 1 1/2 gram dot, and a 1/10 oz silver buffalo.
Thanks, but no thanks. I'll be canceling tomorrow. Could have bought 8 1 oz Silver Eagles for $3 more.
Screw me once shame on you. Screw me twice? Ain't gonna happen.
I'll be looking hard to return this experiment.

Products used:
None. They can have these back.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Precious Metals subscription box company that sends fine Gold, Silver and Platinum coins, bars and rounds. We opened our doors in 2017 and are a proud veteran-owned business that operates out of New Hampshire.

Business History

Started by two friends after the military and during college. Started as a garage ran business and eventually grew into a multimillion dollar business. It is still ran by the same group of friends, despite plenty of offers to be purchased by larger bullion retailers.

Company Representative

Thumbnail of user robinsonr37
Tyler R.
Typically does not respond to reviews

How do I know I can trust these reviews about Investor Crate?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Investor Crate?