From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.
Instant Feedback
Great need the rest
Quick and easy. Friendly and knowledgeable representatives. Packaging was done with some serious care. I was so confident that my item was intact--and it was. I will definitely order from kbauthority again. This is what customer service and quality products should always be like everywhere. Thank you
Great help
Very nice staff
The cavalier 30-inch wall-mounted hood I bought from Kitchen & Bath Authority is working great. It is beautiful to look at with all that stainless steel finish. The 2 fans work perfectly and really help minimize smoke when cooking. I would highly recommend this product!
Customer service is great so far.
Ok
Good
Love the product just wish that the item would have been shipped sooner or allowed me to pay to expedite the shipping.
Prompt delivery of the part I needed. Thanks!
Fast
So far order was placed efficiently. All I need now is to get the product I ordered. It's been over 2 weeks. If there was a problem with the order, or if there was a delay in shipping, fine. Just tell me rather than waiting each day and hoping it will show up.
Very Respectfully,
Clifford Wilkening
Very friendly customer service folks. Fast delivery too. My only issue was that I ordered two faucet repair items because I wasn't sure exactly where the leak was. The customer service person said no problem you can just return the one you don't need so long as it was not opened or installed. Great. I ended up only needing one of the items so I called to return the other. They then told me that there would be a 20% restocking fee. Yikes. Yes it said that on my invoice, but by then it was too late. I wish they had told me that when I ordered my items.
Great product
Recently purchased a Dreamline threshold shower base which was very well described on the website and was delivered to me within a very short period of time. I had a fitting query so I contacted the customer support! And guess what, the people were very prompt and helpful in answering my questions. Happy with my purchase. Thank you!
Easy ordering. Great price. Shipping was quick and accurate. Item arrived in perfect condition.
I sent a client to this etailer. They sent the wrong item and won't fix the matter.
" Ordered the vanity from the KBauthority website you gave me and they are horrible to deal with!
I ordered a Fresca vanity and it came with the wrong side counter top color and the drain top was missing. They are giving me a hard time in replacing it".
Easy, quick service on great prodcts
I put in a coupon code that stated it was 15% but it was only 10%. My order was delivered on time and packed extremely well. I was VERY impressed with the packing. It arrived in perfect condition so I was very pleased. The vanity is beautiful and very well built. The blue color is so very elegant and I'm extremely happy with it.
I bought bath vanities and a bathtub from this place some days back, and I got them at a very fair price. Thank you Kitchen & Bath Authority I got all of my orders delivered to me on the estimated day, and the packaging was really safe. I'm recommending you guys to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members