From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.
Instant Feedback
Once again, very satisfied with kbauthority. I've not opened the shipping carton, but it came in a timely manner and well protected...strapped to a pallet. Thanks!
You suck one in with the promise of an additional 15%-45% off it you sign in but then don't deliver. I even contacted support, and the response I got says you use bait and switch - that the discount is already included. If so, why make a promise of "You earned an ADDITIONAL 15-45%.
The follow-up on my order was timely, but the information provided was inaccurate. I was told that two of the four sinks would not ship until late January or early February. In light of this information, I delayed the installation of our countertops. Then I was informed that the sinks would ship mid-January, Then I get an email that states all four sinks have shipped and will be delivered 12/26. It appears that sinks were being sent as I was being informed they would be delayed.
Now I have the sinks, but they get to sit there for over a month as I lost my earlier slot. It has been filled, and I now have to wait until mid-February to have everything installed. Thanks a whole bunch. I get the sinks early, but based upon information provided to me, I rescheduled everything for no reason. Based on my first experience using your firm, I would never recommend you to anybody or use you again unless absolutely necessary.
Haven't been accepted any coupons.
The ordering was smooth, delivery was quick. The only complaint I have is with R&L Carriers. They delivered. They scheduled without issue. However, the driver did not call ahead of time. He was not courteous. He left the delivery on the street. Not even on the sidewalk. He must have been having a really bad day.
There was no ship or delivery date included on any correspondence, so I ended up having to call in and cancel my order that was on back-order and order something else.
The shopping experience was great. There was a delay in shipping, which I believe is due to the manufacturer's shipping and handling policy. KB Authority was helpful in responding with details every time I reached out.
Wonderful experience,
Great product
Only place I could find part
Item came as described. Customer service response was timely and informative.
Have not installed it yet so too early for full review.
Product was damaged during shipment.
(I made it work)
When I placed the order, did not get a delivery date and had to call & wait 4-5 days to get a date. It was not delivered on that date but the next day which made it difficult to arrange installation so now, it is sitting in my garage until next week.
Have ordered numerous bathroom and kitchen products from this site and never ever got disappointed with the results! Excellent product quality, great prices, timely delivery. One cannot ask for more. 5 stars, guys!
The bathroom door I purchased from this site is amazing. It looks beautiful and has a nice built quality. The amazing thing about this is that it matches my bathroom theme. Would love to buy from here again!
KBA worked great, easy
Absolutely wonderful. Package was packed and shipped without any problems. Very impressed with the way everything was packed to eliminate any damage. Will definitely recommend and use this company again. Thank you very much
The web site was easy to find the shower door checkout was easy and customer service was very helpful with questions I had. I would rate this company very good!
There was no notice that my shower doors had shipped, delivery date or that it had been delivered. It was laid against the front wall in a box completely torn and busted.
Fast easy
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members