About the Business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.
Instant Feedback
Hahjisis
Fine
We were looking for the exact replacement for TOTO THU 362-A. This was a exact match and fit perfectly. The delivery was quick and the service was great.
I understand the delay in the delivery, manufacturing and processing of items that I ordered because of COVID 19. But I never received any email from them about my purchase other than my invoice email. I finally decided to call them after waiting for one month and was informed that my item is out of stock! (I ordered Toto toilets and their website said, they have it in stock.)The sales supervisor was not very helpful either and argued with me that he just found out about it 1-2 days ago. Communication is vital and it would be nice if they updated their customers about their purchase and a sincere apology would be much appreciated. Btw, don't even bother using the live chat, it's depressing!
Kitchen & Bath Authority had the exact items I needed. The items were shipped quickly, and arrived undamaged. It's important to note with item shipping that you'll see on the packages as well as in shipping notices to inspect your items thoroughly. That's what we did. Every item was opened and visually inspected. It was packaged well and there was no damage.
I appreciate kbauthority to notify me and explain to make sure I check for any damages before signing the 'I received the shipment in good condition.' At first the driver wouldn't take it off the truck Till I signed the document. So after going round and round in a peaceful manner he agreed to wait because I pointed out the the outside of the box was damaged. In the end there was nothing damaged.
Service was great. No issues at all. One of the few places to carry this part. It looks great in our new bathroom.
I was extremely happy with my order
No comment at this time
Having the ability to track the package would be great! I had a tracking number but no carrier info and was unable to track my package.
All in all, Wonderful product for a great price!
Quick & easy
I would have given 5 except I signed up for free membership and was expecting to see "member adjusted prices" and it was exactly the same as when I originally shopped without membership
We were not home when item came so did not sign for it. But everything seemed to be OK---will know when it is installed in aprox. Two weeks.
Difficulty using check out.
Everything was as advertised. Very happy with using this company.
Reliable service
More information about the delivery status would be great
Good job!
I had a great experience with this company and I greatly recommend it to anyone that is in process of purchasing a shower door or doors.
A replacement was sent in a quick manner and I appreciate the quick turnaround.
Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members