On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good pricing, great delivery time, happy with the product
Good price, prompt service, good feedback, would reccomend to friends
Thanks heaps for the service and cost during this time
I used JW Computers for the first time to purchase my Thinkpad laptop computer and everthing went off without any problems easy to order online and delivery was fast.Thankyou from Satisfied Customer
Quick and easy. Very helpful staff and well played out store 9
Quick and easy with a lot of payment options.
Keep up the good work and I will keep buying from you.
So easy and accept different pay platforms 😊
Not to mention that they upgraded my order for not having the right pc that was advertised on the website. I found them very easy to deal with.
Easy to order solid pricing, quick delivery. Very happy
Good service and fast pick up time, products in great condition
It was great, the store attendants were nice and the experience had no negatives.
Easy ordering experience. Will see what happens from here.
Quick delivery, good service, affordable price, happy purchase.
So far so good, let's see if the product matches the description.
All Good, staff were helpful over the phone. Delivery was prompt.
Thank you.I will be using you guys Again, you were really fast.It came the next day
Quick delivery in express post which was good for me and price was compatitable to other retailer. Recommend JW.
The overall experience was rather good, the methods of payment and the shear amount of options of products were all very nice.
Great service, fast delivery. Would definitely use again
Great service purchasing the product.
The website made things easy to navigate
Have ordered several times through JW and always reliable with quick delivery.
I got the parts I wanted. Fast delivery. All the parts were on sale.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Computer Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members