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From the business
JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Website was easy to use and super fast delivery ordered on the public holiday and came from Sydney two days later
Product was advertised as IN STOCK. But took more than a week to go from ordered to dispatched as it had to be moved from another supplier. Didn't communicate until I emailed them. There should be clarification between ready to dispatch next day vs coming from our supplier. Scorptec does this.
Simple and easy transaction process, good communication at all stages
ASUS ROG STRIX GO is a great product. The noise cancelling function is ok for daily usage. It have very longer battery life.
Great option for goods that normally are hard to get through resellers
It was alright for my first time getting gaming PC parts
I got what I ordered in a timely manner. Nothing more to add.
Ordered the LG monitor on Easter Saturday and picked it up the following Saturday at the Blacktown shop. It was a fuss free and professional service and I was very pleased as the item was ready near the counter to be collected so I did not even have to wait. The item came as described and the shopping experience went well. Thank you.
50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 character50 characters...I DONT DO FEEDBACK,if there is a problem i will let you know.
I am yet to use the item bought.
Should I have any problems with the item within it's warranty period in the coming future, I hope JW Computers will be able to assist me promptly without any mucking around.
Their website makes it easy to compare different products and has all the information needed to make a good decision. Actual delivery times were close to what was promised on the site.
Simple & fast. Saw a great deal with the computer monitors and instantly went and bought two of them. No regrets!
Easy to navigate and great prices backed up by on time in full delivery. All good
Delivery as per promised date. Smooth transaction. Friendly staff
Quick and painless purchase and speedy delivery. Would shop with them again.
3 Items Ordered over a week period, all delivered promptly and safely.
Easy ordering and goods arrived quickly, no problems
Delivery was on time and received in tact. Thank you so very much.
Amazing company easy to deal with very fast shipping will be buying again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members