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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Good, price good, delivery time good. Working fine.
Great ordering process, fast delivery, everything worked as expected. Double plus good
My first. Experience was a very good one. I spoke to Do at he Bankstown store prior to placing my online order and he was very helpful and gave me confidence to place the order for a refurbished computer. In the end I received a very good computer and am extremely happy with the purchase.
Exceptional range and transparency on price and details. Immediate delivery. Seamless.
Good**********************************************
Would have been better if web site stated In Stock at Supplier rather than just In Stock. Had. To chase delivery dates. Apart from this minor glitch, a good experience.
Was able to get the hardware I was looking for but the postage was slow.
Paid for express postage, 4th April PM out of hours, and product only got shipped 10th April AM.
Not the greatest turn around
It's easy to process and item in stock with pair price
Great product delivered promptly.
Website was easy to navigate.
Great discount!
Quick and easy and reasonably priced delivery was great price amazing would order again
Good, good price but by the time freight was added came out to be much the same price as most others
Efficient and faster than other suppliers and great customer service.
Was very good, am now just filling to make character limit.
Superfast delivery and great communication thank you
Very simple layout and looks good too, and the delivery time was probably the best part, very quick
Easy, hassle free transaction, website is easy to navigate and order tracking is good
Everything seems great and works fine, my CPU or motherboard is busted but thats a manufacturing issue that jw computer is incredibly helpful in solving
Very positive. Very quick and easy to collect my order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Samuel,
Thank you very much for taking the time to detail your experience and your kind words about Do at our Bankstown store.
We're glad he was able to deliver his renown customer service skills and assist you.
Thank you and see you next time,
Andre