JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.
I cannot fault JW Computers at any level. Even the person answering my phone call was so polite and professional.
Great seller. Fast delivery and communication was excellent. No dramas seamless transaction. Best price in town
Quick and easy, on time delivery and happy with my new laptop
The buying experience with JW Computers was excellent. Also on an occasion I needed to call the person who assisted me was very well informed.
Quick and easy to find the product I wanted. Easy to Order and various shipping options. Only downside is not stating who the shipping company is.
After order was complete on a weekend I was notified it should be sent by Wednesday, due to the great service provided I was able to receive my laptop by the Friday
Excellent excellent excellent excellent excellent excellent excellent
Delivered and product videos working as expected after one week
Effortless order and shipping details were always up to date.
Fast and reliable shipping. Easy process to purchase. Would recommend to all.
Easy to order and arrived in just a couple days. Website provides all necessary info on products and a wide range to suit your needs.
Got the 9800x3D after release within a week, and I am not even ordered it right after the release, I waited and still got it fast.
I was told my order would be shipped in 3-4 days, but it took 10 days. I would prefer to be told that it would at least a week, and not be told what they think we want to hear. I rang up on day 10, to be told it wasn't in yet, only to receive notification very shortly after, that it was in. It was probably there when I rang, even earlier, but they hadn't bothered to check, or let me know.
Excellent business, responsive customer service, fast delivery.
Great service and speedy. Flexible to change pick up too
Thank you!
Extremely impressed with how fast and efficient their service was. Things can take longer than usual to reach north Qld.
Please allow customers to write specific instructions when placing an order. I did not see a specific space to write specific instruction when I ordered.
I paid for expedited shipping and think i wasted my money because things I ordered from USA arrived quicker than this order. Processing time was very slow
Happy with the process and support. Would have been better if explained on initial shipping notification the second item ( Asus NUC) was being shipped by partner and different timeline. Their shipping info ( Global Express Team) did not populate your tracking system properly, kept advising "invalid tracking number". Had to go to Global Express website to track.
Delivery was a bit painful. Kept telling me it would be arriving for 3 days before actually arriving. Blotting out that much time to be home to accept the delivery, only to have it not show can be a bit painful.
Answer: Hi Elizabeth, We had a look through our records and have responded to all queries matching your first name in the last week, though we cannot confirm your query was on eof them, as we don't have additional details from this corrspondence here unfortunately. Can you forward your email correspondence including your order number, to customercare@jw.com.au and please put "RE: SiteJabber" in your subject also. Thank you, JW Computers
Answer: Yes