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JW Computers

Overview

JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.

service
229
value
13
shipping
1,601
returns
9
quality
10
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7,791 reviews
How would you rate JW Computers?
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Australia
1 review
0 helpful votes
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I cannot fault JW Computers at any level
November 25, 2024

I cannot fault JW Computers at any level. Even the person answering my phone call was so polite and professional.

Date of experience: November 15, 2024
Australia
1 review
0 helpful votes
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Great seller
November 25, 2024

Great seller. Fast delivery and communication was excellent. No dramas seamless transaction. Best price in town

Date of experience: November 15, 2024
Australia
1 review
0 helpful votes
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Quick and easy, on time delivery and happy with my new laptop

Date of experience: December 3, 2024
Australia
1 review
0 helpful votes
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The buying experience with JW Computers was excellent. Also on an occasion I needed to call the person who assisted me was very well informed.

Date of experience: November 6, 2024
Australia
1 review
0 helpful votes
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Quick and easy to find the product I wanted
January 18, 2025

Quick and easy to find the product I wanted. Easy to Order and various shipping options. Only downside is not stating who the shipping company is.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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After order was complete on a weekend I was notified it should be sent by Wednesday, due to the great service provided I was able to receive my laptop by the Friday

Date of experience: November 7, 2024
Texas
1 review
0 helpful votes
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Excellent excellent excellent excellent excellent excellent excellent

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Delivered and product videos working as expected after one week

Date of experience: December 3, 2024
Australia
1 review
0 helpful votes
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Effortless order and shipping details were always up to date.

Date of experience: December 3, 2024
Australia
1 review
0 helpful votes
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Fast and reliable shipping
December 12, 2024

Fast and reliable shipping. Easy process to purchase. Would recommend to all.

Date of experience: December 2, 2024
Australia
1 review
0 helpful votes
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Easy to order and arrived in just a couple days
January 30, 2025

Easy to order and arrived in just a couple days. Website provides all necessary info on products and a wide range to suit your needs.

Date of experience: January 20, 2025
Australia
1 review
0 helpful votes
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Got the 9800x3D after release within a week, and I am not even ordered it right after the release, I waited and still got it fast.

Date of experience: November 23, 2024
Australia
1 review
0 helpful votes
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I was told my order would be shipped in 3-4 days, but it took 10 days. I would prefer to be told that it would at least a week, and not be told what they think we want to hear. I rang up on day 10, to be told it wasn't in yet, only to receive notification very shortly after, that it was in. It was probably there when I rang, even earlier, but they hadn't bothered to check, or let me know.

Date of experience: December 21, 2024
Australia
1 review
0 helpful votes
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Excellent business, responsive customer service, fast delivery.

Date of experience: December 1, 2024
Australia
1 review
0 helpful votes
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Great service and speedy
December 11, 2024

Great service and speedy. Flexible to change pick up too
Thank you!

Date of experience: December 1, 2024
Australia
1 review
0 helpful votes
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Extremely impressed with how fast and efficient their service was. Things can take longer than usual to reach north Qld.

Date of experience: November 15, 2024
Australia
1 review
0 helpful votes
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Please allow customers to write specific instructions when placing an order. I did not see a specific space to write specific instruction when I ordered.

Date of experience: January 2, 2025
Australia
1 review
0 helpful votes
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I paid for expedited shipping and think i wasted my money because things I ordered from USA arrived quicker than this order. Processing time was very slow

Date of experience: October 14, 2024
Australia
1 review
0 helpful votes
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Happy with the process and support
October 14, 2024

Happy with the process and support. Would have been better if explained on initial shipping notification the second item ( Asus NUC) was being shipped by partner and different timeline. Their shipping info ( Global Express Team) did not populate your tracking system properly, kept advising "invalid tracking number". Had to go to Global Express website to track.

Date of experience: October 4, 2024
Australia
1 review
0 helpful votes
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Delivery was a bit painful
December 23, 2024

Delivery was a bit painful. Kept telling me it would be arriving for 3 days before actually arriving. Blotting out that much time to be home to accept the delivery, only to have it not show can be a bit painful.

Date of experience: December 13, 2024