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How would you rate Justfly.com?
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Michigan
1 review
0 helpful votes
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Great Prices!
June 2, 2017

Great price and easy to use. Anytime I need to go somewhere, I almost always book through justfly.com!

Date of experience: June 2, 2017
Georgia
1 review
0 helpful votes
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Fast & Thorough
June 15, 2017

Straightforward and easy process. Have booked through this site a couple of times and have had no issues.

Date of experience: June 14, 2017
Texas
1 review
0 helpful votes
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Cheap
June 12, 2017

Flexible and reasonable price. I am able to travel with my family without having to break my budget.

Date of experience: June 12, 2017
Wisconsin
1 review
0 helpful votes
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Very good Customer service
June 14, 2017

Very good Customer service. They are offering very good deals on international travel.

Seat selection is my favourite!

Date of experience: June 14, 2017
Germany
1 review
0 helpful votes
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Review
January 12, 2020

Easy to book, easy to navigate. Quickly found the flight I needed with great prices. Fast conformation too.

Date of experience: January 12, 2020
California
1 review
0 helpful votes
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Great web site - had some problems with my transaction but it was resolved quickly with great phone representatives

Date of experience: June 24, 2017
Illinois
1 review
0 helpful votes
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Good overall
June 24, 2017

Good overall. Will buy with just fly again and refer to other family and friends to purchase tickets.

Date of experience: June 24, 2017
Texas
1 review
0 helpful votes
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Conny Fuller
July 1, 2017

Good site informative. Easy to use. I will use again when ever I plan another vacation. Very pleased

Date of experience: July 1, 2017
California
1 review
0 helpful votes
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Excellent service and very user friendly
June 29, 2017

Justfly is very easy to use and I always find cheaper flights. Very convenient and has excellent service.

Date of experience: June 28, 2017
Louisiana
1 review
0 helpful votes
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Great experience
January 21, 2020

I always book with Justfly. They always offer great deals and I usually find them. Love this website.

Date of experience: January 21, 2020
Connecticut
1 review
0 helpful votes
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Easy and Fast
December 2, 2019

The booking was easy with all options demonstrated. Once I made my selection the process was really fast!

Date of experience: December 2, 2019
Germany
1 review
0 helpful votes
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Excellent Experience
July 9, 2020

It was so easy to book my flight, no hidden agendas. Very easy to navigate through justfly.com website!

Date of experience: July 9, 2020
New York
1 review
1 helpful vote
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Very satisfied.
May 23, 2017

Tried justfly in February and recommended it to all my friends. Love it. The prices, the airlines are top of the line.

Date of experience: May 22, 2017
Colorado
1 review
0 helpful votes
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Great site.
May 21, 2017

Great rates. Easy to use. Am making an international trip and wanted good connections and good rates. This site gave me that.

Date of experience: May 21, 2017
California
1 review
1 helpful vote
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Excellent service and I love the company!
December 7, 2018

I love the company and they have great customer service and great flight attendants that helps you until your flight is done

Date of experience: December 6, 2018
Canada
4 reviews
9 helpful votes
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Same horrible experience
December 13, 2016

Same thing is happening to me right now and dont know what to do! Justfly and flighthub are the same bloody scammers!

Date of experience: December 13, 2016
Minnesota
2 reviews
0 helpful votes
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Fantastic
May 1, 2018

Great online experience and easy access. I like the email notifications and alerts. The app is also great as well.

Thank you

Date of experience: May 1, 2018
Ohio
1 review
4 helpful votes
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I lost almost $1500
January 19, 2018

In reality this happened to me exactly and I lost almost $1500, the flight info is below,
Justfly Booking Number: 074-421-442
United Confirmation Number: BYCY0B
Turkish Airlines Confirmation Number: SEG2WD
Let me see what you can do, you said to me you can refund the ticket if I pay $200 then you changed again
Justfly.com is the WORST website for booking flights. If you cancel they charge a $150 penalty, then just post your credit on their website without even notifying you in writing. Then if you try to use the credit, they put a hold on it so that you have to use their so-called "support group" who then hike up the price even more than if you would book thru another online website. They can do that because they have a grip on your credit, which they won't release (even if you book on your own on their website) unless you pay additional penalty for the new booking you are trying to make. THIS COMPANY JUST-FLY.COM IS A TOTAL SCAM AND RIP-OFF. DO NOT GO NEAR THEM. You will regret it totally. Their support department put me on hold for 15 minutes while they were processing my credit card, but I think they were just giving me a hard time intentionally.

Date of experience: January 19, 2018
Sarah C. Justfly.com Rep
over a year old

Hi Bashar,

Thank you for taking the time to review our services. We have successfully located your booking and a member of our Escalations Team will be contacting you regarding this issue.

Kind wishes,
JustFly team

California
1 review
2 helpful votes
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JustFly Did What They Said They Would
January 7, 2019

They did what they said they would do... airline tickets at a good price. It all worked out OK. Would use again.

Date of experience: January 5, 2019
Oregon
1 review
0 helpful votes
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After going to each airline website, I wish I had gone to JustFly first! I found a much better deal using them.

Date of experience: July 20, 2017

Overview

Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
739
value
698
shipping
310
returns
508
quality
608
+310