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Michigan
1 review
0 helpful votes
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Easy to navigate.
November 25, 2019

Almost no problem booking except for the charges when choosing an available seat. There was no surprises in the price of the flight.

Date of experience: November 25, 2019
Arizona
1 review
0 helpful votes
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Great experience!
November 27, 2019

Using justfly.com was easy! And I got a great deal on my flight!
The website was clear and simple.
Glad I tried it!

Date of experience: November 27, 2019
Michigan
1 review
0 helpful votes
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Excellent naigation
March 11, 2020

I was truly please with the efficiency of this website. Thank you so much for taking the confusion out of the reservation experience

Date of experience: March 11, 2020
North Carolina
1 review
0 helpful votes
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Purchasw went great
October 6, 2020

Had a great experience why i booked with justfly. This is my second time booking with them and was easy and great priced

Date of experience: October 6, 2020
Georgia
1 review
0 helpful votes
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Great
March 14, 2020

It was a great experience to use this site on my last minute booking it was quake user friendly and easy to navigate

Date of experience: March 14, 2020
Virginia
2 reviews
0 helpful votes
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Great review
January 1, 2019

I loved the experience. I didn't get to pick where I can seat but that's fine. I got the window seat so I was more than happy. Not long lay over time

Date of experience: January 1, 2019
Colorado
1 review
0 helpful votes
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Cheapest price on the planet
October 29, 2019

If you looking for the cheapest flights on the planet come here, they have the best deal. Come try it for yourself and thanks me later

Date of experience: October 29, 2019
Florida
1 review
0 helpful votes
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Easy
December 4, 2019

Very easy and the best price, I always buy with just fly, I always recommend just fly to my friends and they also like it a lot.
Thank you.

Date of experience: December 4, 2019
Florida
1 review
0 helpful votes
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Great!
July 18, 2017

This was my first time using the site and it was a great experience, easy and fast! Happy to have gotten a great deal on the flight too :)

Date of experience: July 18, 2017
New Mexico
2 reviews
0 helpful votes
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Second experience with JustFly
July 18, 2017

This is my second time booking a flight with JustFly. It was flawless each time. Got the best price with the best departure and arrival hours.

Date of experience: July 18, 2017
Missouri
1 review
1 helpful vote
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I have used Justfly for the past several years. The prices are always cheaper so it is the first site I go to when I am going to fly.

Date of experience: February 1, 2019
Illinois
1 review
0 helpful votes
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BEST DEAL EASY TO USE!
November 6, 2019

The site was so easy to access and the search was right in with my inquiries! I recommend it and friends are already checking it out!

Date of experience: November 6, 2019
Texas
1 review
0 helpful votes
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DO NOT BOOK WITH JUSTFLY!
November 17, 2021

DO NOT BOOK THROUGH THEM! I was searching flights on Kayak and was taken to JustFly for the better rate. When I clicked on "select this flight" it said my total would be $163, once I processed my card information I got a notification from my Discover credit card stating that "$411 was successfully processed from JustFly" That is a $248 difference and there was no message stating that the price was changed before I processed my card info. Even after the payment I went back to check the price of the flights and the original price (that I was supposed to pay) was still showing up. I was livid. After a run around and being on the line for an hour with a customer service rep, I was told that he sees there was an error in the system and I should be getting an email in the next 24-48 hours for a refund of the difference I wasn't supposed to pay. It has now been a week and I have not heard back. I called customer service again and after waiting 45 minutes for a rep to answer I was told that a refund was never requested.

Date of experience: November 17, 2021
North Carolina
1 review
0 helpful votes
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User friendly
May 27, 2017

Very easy to use this site. Prices were very reasonable and lower than other websites.
This will be my first choice to find my next flight.

Date of experience: May 27, 2017
Massachusetts
1 review
0 helpful votes
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Nice set up and easy transaction. I am looking forward for my trip in December, and luckily I find a very good price for my ticket.

Date of experience: June 4, 2017
Texas
2 reviews
0 helpful votes
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Great flight at a great price!
June 12, 2017

I found a great flight, with great times, and at a super price to boot! The booking was fast and easy. I will use Justfly.com often in the future.

Date of experience: June 11, 2017
Colombia
1 review
0 helpful votes
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Thank you
January 11, 2020

Thank you for looking for a good price for my trip, but I don't like it because the page does not provide me with the chair of my trip

Date of experience: January 11, 2020
Kansas
1 review
0 helpful votes
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Excellent Customer Service Relationship
January 11, 2020

I was pleased with the service that I received where I was online filling for my flight. I would say smooth sailing or flying. Great website.

Date of experience: January 11, 2020
Colorado
1 review
0 helpful votes
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Was super easy to find the flight, see options, and booking was a breeze. Did a lot of checking and prices on justfly beat the rest

Date of experience: May 11, 2020
Ohio
1 review
0 helpful votes
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Timely, user friendly, great prices site
January 13, 2020

The website is well organized, easy to use and friendly. The clarity of information is better than most sites. It's the place to book your flight.

Date of experience: January 13, 2020

Overview

Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
739
value
698
shipping
310
returns
508
quality
608
+310