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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Good job! Thank you.
Recipient was thrilled with the delivery!
Great selection and service. I will use them again,
Very GOOD I was so satisfied and the person that I sent it to, loved it and it is paid.
Easy to use
Very satisfied with the flowers and the service.
Easy to navigate. Lots of choice. Good price range.
Easy to order. Wasn't delivered when I expected though and itwas a gift.
Excellent. Great choices. Easy to place an order.
Fast service with many options. Concerned about additional items added to the order not showing on the final bill...maybe later?...was resolved over the phone.
Flowers were for a funeral out-of-state, and specific colors were requested for the family's floral arrangements (specifically pink, with yellow and blue.) I searched for 2 hours online to find a pink, yellow, and blue arrangement. I included a note stating, "PLEASE no substitutions w/o calling me 1st for my approval... color is very important." I received no call - yet flowers came in different colors. Also, I upgraded to the premium version, and instead of more flowers, I got a bunch of leaves, (and there were no leaves in the original photo online). When I notified JustFlowers.com, I was offered a $5 discount. I said - not enough. Over the next few days, I had a dozen phone calls with them -They just kept repeating that the arrangement was "filled to value", and there was nothing more they could/would do. Never would they acknowledge that I requested a phone call if substitutions were to be made. For example, they replaced the light pink flowers with dark burgundy ones. Had the pink daisies not been available, I would have understood, and accepted pink carnations, or pink ANYTHING over a dark burgundy flower. I just needed a phone call. It's the principal of the thing - and simply not fair that I should pay full-price for something that looked nothing like what I ordered. I understand substitutions will often times be necessary, but THIS IS WHY I asked for a phone call to discuss my options with the specific florist filling my order. My including that note should be clear enough to say that my contractual agreement with this order is limited to my approval before changing without asking. I had specific needs to fill. Customer service did nothing. I said, "Look, I'm not asking for a full refund. I'll accept 50% off. That's what the other sites offer." They then offered me $10 off. I personally believe I deserved more. I will never order from the website again.
The flowers received 2 days late and the basket had damage.
My sister loved them...they were perfect
My last order was wonderful!
Thank you I was told the fragrance lasted a long time.
My Sister left us in her garden created by your beautiful flowers. Thank you all very, very much.
Sent as a gift. Recipients were thrilled!
Very good website & eazy ordering. I have used Just Flowers before & will use again. The flowers I sent my friend were beautiful, fresh & had a wonderful fragrance. She loved them.
Unlike other sites, I could see what are available for delivery in the area where the flowers are being sent. I didn't want my mom to have to arrange them herself, as she is ill.
I also received a call before the flowers were delivered, letting me know the vase color would be different. Very professional! I will be switching from one of the big-name companies.
I wanted a shop in titusville so i wouldn't pay $10.99 shipping.i paid anyway
Excellent service and product. The recipient was thrilled with the arrangement, and I visited her over a week later, and it was still beautiful!
EASY TO USE EVEN OFFERED A COUPON SAME DAY DELIVERY JUST GREAT! THANK YOU
This was a gift to a friend in Hosp she loved the flowers
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Karyn Wheeler, our customer service supervisor already informed you that our local florist followed the recipe for the arrangement by using the same exact flowers. We even offered you a partial refund which you declined. Please let us know if there is anything else we can do. We are here to help.