business logo of JustFlowers

JustFlowersReviews 5,811

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFlowers?
grey star
grey star
grey star
grey star
grey star

JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
242
value
227
shipping
217
returns
172
quality
204
This company responds to reviews on average within 1 day

Instant Feedback

112,101 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

Scam, Fraud
May 12, 2019

A son is trying to show his mother extra love and appreciation on a SPECIAL mother's day. Suddenly you have devil minded people who takes advantage of folks. This place is a horrible scam and the FBI, law enforcement really needs to investigate these want a be fakes!

Date of experience: May 12, 2019
CustomerService -. — JustFlowers Rep
over a year old

Aaron H., we are here to help. Can you please provide your seven-digit order number.

California
1 review
0 helpful votes
Follow Elizabeth M.
Unfollow Elizabeth M.
Share Review
Report Review

Horrific customer service - what florist should I address my concerns to? Is delivery ACTUALLY going to happen today (as promised and paid for)?
ETA?

Date of experience: May 12, 2019
CustomerService -. — JustFlowers Rep
over a year old

Elizabeth McDougall, your order is scheduled for delivery today before 6PM.

Nevada
2 reviews
0 helpful votes
Follow Youdont n.
Unfollow Youdont n.
Share Review
Report Review

Not Delivered
May 12, 2019

I want a full refund! I did not place an order to be delivered any other day other than Mother's Day! Your company is a LIAR and I am very disappointed and very dissatisfied! I will never do business with your incompetent company again! I could have found a Company that could have gotten my mother her flowers on time! Not only is it not delivered on time it's rescheduled for the day after Mother's Day! To make matters worse no one answers the damn phone! I want my money back!

Date of experience: May 12, 2019
CustomerService -. — JustFlowers Rep
over a year old

Youdont n., we are here to help. What is your seven-digit order number?

Stephen T.
0 reviews
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Share Review
Report Review

Easy to narrow the search for the appropriate gift.

Date of experience: May 9, 2019
brandon T.
0 reviews
0 helpful votes
Follow brandon T.
Unfollow brandon T.
Share Review
Report Review

The bouquet i ordered was not delivered as scheduled and then when it did get delivered, it was the wrong bouquet. I received 5 dollars off for the inconvenience and another bouquet was delivered 2 days later the scheduled date. In my opinion, the option should have been given for a more significant partial refund, as 2 bouquets being delivered after the scheduled delivery dates, one being the completely wrong bouquet is unacceptable

Date of experience: May 9, 2019
John R.
0 reviews
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Thanks wonderful l
May 8, 2019

Thanks wonderful l

Date of experience: May 8, 2019
William P.
0 reviews
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

I would suggest not opening chat's so soon
May 8, 2019

I would suggest not opening chat's so soon.

Date of experience: May 8, 2019
Susan V.
0 reviews
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

Flowers were delivered about 3 days after they were requested. At time of order was told same day delivery. Had to call florist multiple times

Date of experience: May 8, 2019
Teresa N.
0 reviews
0 helpful votes
Follow Teresa N.
Unfollow Teresa N.
Share Review
Report Review

Pleasant shopping experience
May 7, 2019

Pleasant shopping experience. My flowers were delivered to ny sister in time. I was extremely disappointed the flowers I ordered were in a vase but was delivered in a cheap white basket. I'm sure they had a vase some where in their flower shop. Way too expensive for a cheaper flower arrangement. If I wanted a cheap basket of flowers I would have ordered it! The arrangement wasn't even close to what justflowers showed on their website. So BEWARE! I would try other florist first and get what you want at a mush better price. My sister that received the flower arrangement was happy with it. I am still disappointed and pronanly will not use justflowers again nor recommend.

Date of experience: May 7, 2019
Arielle R.
0 reviews
0 helpful votes
Follow Arielle R.
Unfollow Arielle R.
Share Review
Report Review

Love the service
May 7, 2019

Love the service. The website is a bit confusing.

Date of experience: May 7, 2019
Lilly O.
0 reviews
0 helpful votes
Follow Lilly O.
Unfollow Lilly O.
Share Review
Report Review

Thanks for your cooperation any time
May 7, 2019

Thanks for your cooperation any time

Date of experience: May 7, 2019
Maryann S.
0 reviews
0 helpful votes
Follow Maryann S.
Unfollow Maryann S.
Share Review
Report Review

Did the online chat to get some questions answered. Very helpful.

Date of experience: May 5, 2019
Edie S.
0 reviews
0 helpful votes
Follow Edie S.
Unfollow Edie S.
Share Review
Report Review

I forget my special offer code and could not look it up.

Date of experience: May 3, 2019
Melissa A.
0 reviews
0 helpful votes
Follow Melissa A.
Unfollow Melissa A.
Share Review
Report Review

It's probably not you...
May 2, 2019

It's probably not you...I am tired of looking at the computer screen for such a simple item.

Date of experience: May 2, 2019
Friend C.
0 reviews
0 helpful votes
Follow Friend C.
Unfollow Friend C.
Share Review
Report Review

Web site great
May 2, 2019

Web site great. Clear process. Rapid track through. Thank you from new Australian customers.
Correct date of purchase is 01/05/2019. Date of purchase incorrect. 01/05/19.
Appreciate this online tracking process.
Happy customer thank you.

Date of experience: May 2, 2019
Christina K.
0 reviews
0 helpful votes
Follow Christina K.
Unfollow Christina K.
Share Review
Report Review

They do a nice job on the flowers
May 1, 2019

They do a nice job on the flowers.

Date of experience: May 1, 2019
Mary A.
0 reviews
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Large variety, easy ordering
May 1, 2019

Large variety, easy ordering

Date of experience: May 1, 2019
Danielle P.
0 reviews
0 helpful votes
Follow Danielle P.
Unfollow Danielle P.
Share Review
Report Review

Quality not super, but timely and easy!
May 1, 2019

Quality not super, but timely and easy!

Date of experience: May 1, 2019
Anna D.
0 reviews
0 helpful votes
Follow Anna D.
Unfollow Anna D.
Share Review
Report Review

The arrangement sent was beautiful but not what was pictured on the website. I wanted an arrangement with tulips and the flowers that were delivered did not have tulips.

Date of experience: May 1, 2019
Dixie G.
0 reviews
0 helpful votes
Follow Dixie G.
Unfollow Dixie G.
Share Review
Report Review

Was delivered to a different city to my mom but she said they were very pretty and arrived quickly

Date of experience: May 1, 2019

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States