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JustFlowersReviews 5,811

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
242
value
227
shipping
217
returns
172
quality
204
This company responds to reviews on average within 1 day

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Dr D.
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I would like to speak with someone
June 8, 2019

I would like to speak with someone. My best friend just had her husband and son both diagnosed with different types of cancer. I want to set up a delivery "different thinking of you" gifts for the next several weeks. My phone *******147.

Date of experience: June 8, 2019
Gregory U.
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This is the second time I have placed an order for "expedited delivery" and it was not delivered
In the time which I paid for. I will have to consider other options in the future if I need something delivered by a "specific time".

Date of experience: June 8, 2019
Janice K.
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Very easy website to navigate, however, was sent an image of the flowers once they arrived and the size of the bouquet was way smaller then featured on the website. Also paid more for shipping to guarantee that it would be at the recipients house before 1pm and the flowers got there at around 6 pm.

Date of experience: June 8, 2019
Stephen G.
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All good, but can you add AUD$ TO YOUR LIST?

Date of experience: June 6, 2019
Cheris A.
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As a chaplain for the VFW Auxiliary I order many flowers and I have trust in Just flowers to get the order to the recipient. I had a bad experience with another on line company and appreciate the care taken by Just Flowers.

Date of experience: June 5, 2019
Mary D.
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Always found you all the best, easiest and always have great results when delivered. Always the best

Date of experience: June 5, 2019
Sherry K.
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Very easy to order and have delivered anywhere. Beautiful arrangements.

Date of experience: June 4, 2019
Sara G.
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Easy to place order
June 4, 2019

Easy to place order. Order was two days late. Will not purchase from just flowers again.

Date of experience: June 4, 2019
SHARON E.
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VERY BEAUTIFUL ARRANGEMENTS.GOOD PRICS AND EASY TRANSACTION AND CHECK OUT

Date of experience: June 4, 2019
Texas
1 review
1 helpful vote
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The birthday arrangement was never delivered. I contacted their customer support 3 times and they still have not provided a refund. WORST floral delivery I have ever used.

Date of experience: June 3, 2019
CustomerService -. — JustFlowers Rep
over a year old

Cindy W., we are here to help. Can you please provide your seven-digit order number?

Debra L.
0 reviews
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If you follow up, please do so by email
June 3, 2019

If you follow up, please do so by email
Your process seems to be easy to follow.

Date of experience: June 3, 2019
A R.
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Everything was fine until I saw there was BOTH a shipping AND a handling fee. One or the other is reasonable, but both?

Date of experience: June 3, 2019
Robyn G.
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It was fine
June 3, 2019

It was fine

Date of experience: June 3, 2019
jenny m.
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My order was really easy
June 1, 2019

My order was really easy. Thanks

Date of experience: June 1, 2019
JM O.
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Easy submission
June 1, 2019

Easy submission. Thank you.

Date of experience: June 1, 2019
Bob X.
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It would have been 5 stars but since you didn't have the actual flower arrangement, the survey selection was modified to 3 stars.

Date of experience: June 1, 2019
Cece D.
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Fast and easy
May 31, 2019

Fast and easy

Date of experience: May 31, 2019
valerie r.
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So far so good..
May 30, 2019

So far so good.all worked well. Am now awaiting for delivery

Date of experience: May 30, 2019
Sharon D.
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My cousin said the flowers were beautiful
May 27, 2019

My cousin said the flowers were beautiful.

Date of experience: May 27, 2019
Florida
1 review
0 helpful votes
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Save yourself a lot of aggravation and DO NOT USE THIS COMPANY! In summary I ordered and PAID FOR delivery of a floral arrangement who was in the hospital. They told me that the delivery would take place between 11am and 6pm. I neve heard from my daughter so I called her and asked if she had received any surprises today. No, she had not. I called JustFlowers and was told that they could not find a Florist in the area to create the arrangement and deliver it. They did not have the common courtesy to email or text me. They just took my money and ignored the order. Finally, the JustFlowers "customer service" individual said that they would make the delivery the next day. Really? It seems odd that they couldn't deliver on Wednesday for the reason stated but could to it on Thursday? Too bad my daughter was going home on Thursday. They FINALLY agreed to refund me but alas, my daughter never received her flowers. STAY AWAY from this company unless you want aggravation and disappointment.

Date of experience: May 27, 2019
CustomerService -. — JustFlowers Rep
over a year old

Bonnie L., we are here to help. Can you please provide your seven-digit order number?

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States