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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Our cousin was extremely pleased with the color and arrangements of the flowers.
I placed my Mothers Day order roughly 2 weeks ahead of time. On Friday before Mothers Day I received an email saying they could not deliver and were refunding my order. There was NO other explanation nor any offer of substitution or alternate delivery dates... trying to actually TALK with someone was IMPOSSIBLE!
Now I don't even have time to mail my 92 yr old Mother a card!
I hope karma catches up with this company!
Made an order for my wife for Mother's Day on Thursday requested delivery on Sat. Also elected to upgrade the bouquet for extra $20 to add flowers matching mine. Delivery showed up on Thursday instead of Sat delivered basic bouquet. No way to get a hold of the company by phone. Save your money
Gal D., we are here to help. Can you please provide your seven-digit order number?
Very good and quick
The chat experience was useless. I had to wait a long time and it didn't help me. I was tempted by a promotion on the first page and then it didn't seem to be available to me
This was quick and easy- Thanks. It was delivered on time and was a better bouquet of flowers than expected.
This was not the experience I was expecting. The flowers arrived not resembling the picture at all. They were not fresh, some even wilting, and lacking in presentation. The customer service experience was equally abysmal as no one cared and nothing was done to correct the situation. Never again!
We ordered a $80. Arrangement and received at most a $30 arrangement. Flowers DO NOT look like the ones on their website. They substituted our order with nothing They say the reason was it was near a holiday and the flowers weren't what they should have been. Why didn't they tell me? I was embarrassed at the arrangement I wanted to throw in the trash. They have offered to refund $15. HA! Our complete order came to $104. $15 doesn't come near covering the inconvenience and disappointment I have with using this florist. By the way, it says in their guarantee that they will work with the problem til the customer is satisfied. Ha again! Just do yourself a favor do not waste your time with this crappy florist in Orefield, PA
Ordered from just flowers as it was noted could deliver within 4 hours. Did not even deliver then they called customer and said would deliver Sunday, never delivered.
Richard S., we are here to help. Can you please provide your seven-digit order number?
I ordered flowers to be delivered two days in advance to be delivered on a Friday. The flowers were not delivered on the date I had requested. I tried calling JustFlowers but they do not answer their phones so I had to submit an online inquiry. The representative called me at 6:00 a.m. on a Saturday morning to tell me the flowers could be delivered on the date requested because they could not find a florist. They offered to deliver them on a Saturday and give me $10 credit, which I doubt I will see. I requested a refund but they declined. Do not waste your money with this company!
Ronda E., we are here to help. Can you please provide your seven-digit order number?
I ordered flower in advance for my daughter's birthday and was guaranteed they would be delivered. The flowers were not delivered but charged my card immediately. Please do not order from this company. They falsely advertise and guarantee delivery. The only thing you can count on is they will charge your card.
Donna Weinstein we are writing to inform you that your order 8985386 to JENNIFER PEARCE has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us.
An order of flowers for my daughter placed online on Sat. Morning for Sat. Or Sunday delivery to her was finally received on Tuesday morning when she went to the floral shop to retrieve the arrangement. I realize that the order was last minute but the point is that they shouldn't have taken the order if they could not deliver as promised. They had no problem charging my credit card immediately. Would not use this service ever again.
Sue A., we are here to help. Can you please provide your seven-digit order number?
I was promised delivery of am $89.00 arrangement of flowers 4 days in a row. Customer service number i called and no one would come to the line, called about 20 times if not more. Finally this afternoon i was able to get through to be told that it was going to be delivered tomorrow. That make is 5 days the "moment" passed. Yet they were very good at billing me. When i tried to cancel my order i was placed on hold for 43 minutes. NEVER AGAIN bad experience don; t fall for it,, use your local flower shops for delivery..
Gilbert B., we are here to help. Can you please provide your seven-digit order number?
Beautiful flowers
Ordered gift box on 9 Apr 2020 to be delivered on 11 Apr 2020. Checked on 11 Apt at 1pm, rep told me order # ******* was being delivered by 4pm. And a email was sent with tracking number. Neither happened. After 8pm only get a recording. Would not do business with them again and would not recommend then. Ron Hebert
Ronald Hebert we are writing to inform you that your order 8980007 to Rhonda Rinaudo has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us.
Sincerely,
JUSTFLOWERS.COM
800.290.5919
service@justflowers.com
I did not receive the arrangement I thought I ordered.
It appears that you are not really Edmonds based. Are you? Looking for an alternative to the florist we used to use. Please let us know.
Our daughter is Edmonds-based. We ordered the flowers ahead of time and then she didn't receive them on her birthday as requested! So frustrating.
Nice website and products and easy to use. Thanks
Item selected looked better in person, was fairly priced and came on time. Very happy with purchase. Wife was very happy, as well. (Valentine's Day)
Thanks for being there as I am in Northern Oklahoma
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
JR M., we are here to help. Can you please provide your seven-digit order number?