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JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

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112,104 reviews
Washington
1 review
0 helpful votes
Follow Gayle Q.
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I needed a floral arrangement to send in sympathy for a death in our family. Lots of variety, as well as price ranges for every budget. The arrangement was delivered on time and as decscribed.

Date of experience: September 24, 2023
CustomerService -. JustFlowers Rep
over a year old

Gayle K., thank you for sharing your pleasant experience. We greatly appreciate your business.

Australia
1 review
0 helpful votes
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I ordered a birthday bouquet on September 16th for next day delivery. After much ado, the flowers finally arrived on September 22nd... well after my daughter's birthday.
I've lived in Victoria Australia since 2004 so this is not the first time I've sent flowers to my daughter in Salt Lake.

I KNOW there are florists who are open on Sundays, as I've used them in the past.

I also have not been charged so much for such a tiny bunch of flowers.

Will NOT use AGAIN!

Date of experience: September 24, 2023
CustomerService -. JustFlowers Rep
over a year old

Tracey Baum, your order was not delivered to Salt Lake City and none of the florists in that part of Utah you ordered for are open on Sunday. Please e-mail a photo of what was received to service@justflowers.com

Canada
1 review
0 helpful votes
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Beautiful flowers!
September 21, 2023

Ordered a bouquet to be delivered to my mum for her birthday. Delivery was on time and she says the flowers are beautiful. I'm about to make another order for my sister.

Date of experience: September 21, 2023
CustomerService -. JustFlowers Rep
over a year old

Karen B., thank you for sharing your pleasant experience. We greatly appreciate your business.

California
1 review
0 helpful votes
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Friendly experience
September 20, 2023

The woman that I spoke with was very helpful and friendly

Date of experience: September 20, 2023
CustomerService -. JustFlowers Rep
over a year old

Debra S., thank you for sharing your pleasant experience. We greatly appreciate your business.

Texas
1 review
0 helpful votes
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Flowers wilted
September 19, 2023

Flowers's were pretty but did not look fresh, next day the flowers were wilted

Date of experience: September 19, 2023
CustomerService -. JustFlowers Rep
over a year old

Raymond C., we don't have an order on file for you. Please double-check your order receipt to find out who you placed your order with.

California
1 review
0 helpful votes
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Unreliable
September 8, 2023

The flowers were to be delivered at 1 PM
Terrible! Ruined my whole day.

Date of experience: September 8, 2023
CustomerService -. JustFlowers Rep
over a year old

Donald, this is the first time we are hearing of this. We will reach out to the local shop and determine what went wrong here.

GB
1 review
0 helpful votes
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Disappointed arrangement
September 6, 2023

The flowers received was nothing like what was in the image and not worth the price.
Very disappointing and will not use your service any more

Date of experience: September 6, 2023
CustomerService -. JustFlowers Rep
over a year old

NP, we are sorry to hear this but without identifying yourself, we are unable to the investigate this with our local florist.

Canada
2 reviews
0 helpful votes
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Beautiful flowers
September 5, 2023

Fabulous, always a great experience. Flowers are beautiful ordering is easy. Delivery is always on time.

Date of experience: September 5, 2023
CustomerService -. JustFlowers Rep
over a year old

Michelle E., thank you for sharing your pleasant experience. We greatly appreciate your business.

Texas
1 review
0 helpful votes
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Got it
September 4, 2023

Fine. Got what I ordered and it was delivered within the desired time frame.

Date of experience: September 4, 2023
CustomerService -. JustFlowers Rep
over a year old

Patricia F., thank you for sharing your pleasant experience. We greatly appreciate your business.

California
1 review
0 helpful votes
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Late Delivery
September 3, 2023

Our daughter's flowers were delivered the next day, when my online order said it would be delivered on her day. I was very disappointed! The flower arrangement was beautiful and she's enjoying it, but have never experienced a late delivery.

Date of experience: September 3, 2023
CustomerService -. JustFlowers Rep
over a year old

VJ, we are sorry to hear this but without identifying yourself, we are unable to the investigate the cause of this delay.

South Carolina
2 reviews
0 helpful votes
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Delivered. …… but..
August 28, 2023

Delivered on wrong date. Was supposed to be delivered on Monday the 28th. Flowers were for daughter's birthday. She was out of town until Sunday night the 27th. The flowers were there when she arrived. I don't know exactly when they were delivered. If you are going to charge for delivery, it should be on the correct date.

Date of experience: August 28, 2023
CustomerService -. JustFlowers Rep
over a year old

Delivered on the date requested. Monday, August 28th.

Georgia
2 reviews
0 helpful votes
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Buyer Beware
August 28, 2023

DO NOT BUY FLOWERS FROM THIS SITE! I ordered flowers for my wife two days before our wedding anniversary. On the day of our anniversary, I received a notice from the company they were unable to deliver that day and asking for an additional day. I was certainly unhappy but what was I going to do? So, I relented and received a promise they would be delivered the next day. By that time, I was home from my business trip. I then received another notice they were unable to deliver that day and asking for another day. I called and cancelled the order. The level of incompetence is astounding.

Date of experience: August 28, 2023
CustomerService -. JustFlowers Rep
over a year old

Lisa, that is not correct. The remote area you ordered for was only available for delivery on Saturday this past week and our representative offered to send it out then instead of a Friday with discount which you refused. A full refund was issued on August 25th, that same day. Please allow 1-4 business days for that to process.

Florida
1 review
0 helpful votes
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Great!
August 24, 2023

Plant was delivered but I don't know what date. Couldn't track it. Got a thank you e-mail from the recipient a few days ago.

Date of experience: August 24, 2023
CustomerService -. JustFlowers Rep
over a year old

Elizabeth B., thank you for sharing your pleasant experience. We greatly appreciate your business.

Texas
1 review
0 helpful votes
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Simply Beautiful
August 22, 2023

They love the beautiful arrangement. Thank you for a job well done!

Date of experience: August 22, 2023
CustomerService -. JustFlowers Rep
over a year old

Van R., thank you for sharing your pleasant experience. We greatly appreciate your business.

New York
1 review
0 helpful votes
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I was not happy with the "designer arrangement" That was sent to my daughter at her new home in Gunnison. For the price 92.00 I thought it looked skimpy and poorly done. I did not like the colors. I wanted several others arrangements featured but I was told they were not available. If so why show them? My order #******* another #*******810 I do not know how to send photos

Date of experience: August 21, 2023
CustomerService -. JustFlowers Rep
over a year old

Carol Haley, the arrangement you chose was $64.99, not $92.00. And the selected area you chose for delivery is not normally an area we deliver to. However, we went the extra mile and sought out a local florist who was able to fulfill this order for you on short notice in a remote area. Please e-mail a photo of what was received to service@justflowers.com so that we can take a look.

Colorado
1 review
0 helpful votes
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Late delivery by 2 days
August 20, 2023

Order for Sunday delivery, didn't arrive until Tuesday. No credit to my card for the mistake either.

Date of experience: August 20, 2023
CustomerService -. JustFlowers Rep
over a year old

Theresa Trinder, we apologize for the delay but Sunday deliveries are not guaranteed. If you have any questions or comments, please do not hesitate to contact us. We've already left you a voicemail.

JUSTFLOWERS.COM
800.716.7559

Florida
1 review
0 helpful votes
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Disappointment!
August 16, 2023

Been honestly the worst experience I have ever had with flower delivery.
From a 24 hour delay in delivery (for a Birthday surprise) to being left on a porch in extreme heat of Florida. Elderly mother tried to pick up flowers off porch with walker and almost fell. Flowers were not as pictured on website and had areas of holes of no flowers and babies breath also all roses were wilted and broken over and greenery in arrangement was turning brown from heat.
This was a week ago today and still no response from flower shop that delivered.
Was extremely taken back by the response from Just flowers representative that called evening of 8/15 telling me some flowers were fine and they could not guarantee delivery instructions. Which I had asked to be delivered to door expecting to knock and hand to elderly mother for fall risk as indicated. Representative offered me $7 for my trouble on a almost $80 purchase. Needless to say very disappointed in this experience.

Date of experience: August 16, 2023
CustomerService -. JustFlowers Rep
over a year old

Christine Haberle we apologize for the problem you are experiencing with your order 9768871 to Mary Lou Nelson. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

We greatly appreciate your business,

JUSTFLOWERS.COM
800.716.7559
service@justflowers.com
SMS: 323-410-2510

Texas
1 review
0 helpful votes
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Perfect
August 16, 2023

My daughter loved her flowers very much. She was really surprised. Can't wait to surprise her again.

Date of experience: August 16, 2023
CustomerService -. JustFlowers Rep
over a year old

Paul M., thank you for sharing your pleasant experience. We greatly appreciate your business.

Georgia
1 review
0 helpful votes
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Garden Bowl
August 14, 2023

A garden basket/bowl was selected. The florist did call to make a substitution for a flowering plant. They did a nice job selecting flowers for the selection - I did not want mums. Thank you for your cooperation.

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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Symphaty arrangement
August 7, 2023

Person in receipt of flower arrangement was very pleased.

Date of experience: August 7, 2023