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JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

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112,104 reviews
Colorado
1 review
0 helpful votes
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Good job
December 3, 2023

Flowers arrived on time…beautiful flowers and my wife loved them.

Date of experience: December 3, 2023
Louisiana
1 review
0 helpful votes
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Cup half full...
December 1, 2023

Ordered two separate deliveries to be delivered ahead of Thanksgivings Day holiday. Only one order was delivered. I am extremely disappointed

Date of experience: December 1, 2023
CustomerService -. JustFlowers Rep
over a year old

John, thank you bringing this to our attention. Your orders have been assigned to our care team who will take care of this ASAP.

New York
1 review
0 helpful votes
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Beautiful flowers
November 30, 2023

The flowers/planter were beautiful. I was disappointed that I was offered by email a $10 off order but when I placed order there was no discount.

Date of experience: November 30, 2023
CustomerService -. JustFlowers Rep
over a year old

Jan N., we are here to help but we don't seem to have an order on file for you. Please e-mail your full name along with your concern to service@justflowers.com

Massachusetts
1 review
0 helpful votes
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Holiday Flowers to surprise my daughter
November 21, 2023

The flowers were beautiful. They arrived a day early luckily we were home

Date of experience: November 21, 2023
New York
1 review
0 helpful votes
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Nice flowers... lovely gift.
November 15, 2023

First-rate and easy... My daughter made a mistake and sent me roses instead of sending them to herself. I returned the "favor" and sent her a different arrangement ---- and she was pleased, as I was.
Thank you, JustFlowers.

PS My roses were a bit "too ripe" but... a lovely gesture.

Date of experience: November 15, 2023
Alabama
1 review
0 helpful votes
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I ordered flower online for a funeral
I ordered flower online for a funeral. I then called to make sure it would be delivered on time I spoke with a representative and they verified it would be at the funeral at the correct time. Then called me the day of the funeral and told me they couldn't deliver it. I will never order anything from just flowers again! Terrible experience.

Date of experience: November 9, 2023
CustomerService -. JustFlowers Rep
over a year old

Jessica, there is only one florist in that remote part of Louisiana and they have been unresponsive. We offered to send the arrangement out to a family member instead which you agreed to but then changed your mind. Your order has since been cancelled.

Canada
1 review
0 helpful votes
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No card included
November 8, 2023

Card was not included, they had no idea who sent the flowers and yrs, I did include our name

Date of experience: November 8, 2023
CustomerService -. JustFlowers Rep
over a year old

Barbara, we will look into this for you but this was sent to a hospital. So perhaps, the card message fell off in transit or one of the nurses may have removed it. Nevertheless, we will further investigate.

Louisiana
1 review
0 helpful votes
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Life of flowers!
November 6, 2023

My experience with Just Flowers was good. I just have a problem with the life of the flowers in the arrangement. It seems for that price the flowers they should last at least a week!

Date of experience: November 6, 2023
CustomerService -. JustFlowers Rep
over a year old

Linda, they should indeed last at least a week. Depending on how you care for them of course. We will have our customer service team reach to you as this is the first instance we are hearing about this from you.

District of Columbia
1 review
0 helpful votes
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My dear Aunt lost her partner of 52 years and I sent her flowers to make her feel that she us loved and remembered. These flowers were the perfect remedy as she loved them and enjoyed them all week. Thank you for letting me know that you delivered the flowers via text. It was very important.

Date of experience: November 6, 2023
Ohio
3 reviews
0 helpful votes
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Beautiful flowers
November 3, 2023

It was very easy to order. I got word from the recipients that they received them and that they look beautiful.

Date of experience: November 3, 2023
New York
1 review
0 helpful votes
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Price Change
October 29, 2023

After I ordered the flowers for a family funeral- and got on the plane to travel to the service, I started getting calls telling me I owed more money than the ad had indicated! A death in the family is a very stressful situation - ordering flowers should not be. I will not order from JustFlowers again.

Date of experience: October 29, 2023
CustomerService -. JustFlowers Rep
over a year old

Cheryl, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected items. We sincerely apologize for any inconvenience that has been for you.

Wyoming
1 review
0 helpful votes
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Beautiful Bouquet
October 26, 2023

I was not familiar with this website but decided to give them a chance. The person I sent them to said they were fresh and beautiful. However, they were originally delivered to the wrong address, I checked my receipt and I had given the right address so somewhere in between things got screwed up. My friend did manage to track them down but I won't give a high rating for that reason.

Date of experience: October 26, 2023
CustomerService -. JustFlowers Rep
over a year old

Candy, we are sorry to hear of this. Our team will look into this for you right away.

Canada
1 review
0 helpful votes
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Amazing flowers
October 21, 2023

Hi thank you for delivering my hugs and kisses bouquet order for my sister recovering from surgery. They were delivered on time and in good condition.

Date of experience: October 21, 2023
Louisiana
1 review
0 helpful votes
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Customer service
October 19, 2023

Excellent customer service. Very satisfied with my order from just flowers. I will continue during business with them.

Date of experience: October 19, 2023
Florida
1 review
0 helpful votes
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Speedy delivery
October 16, 2023

Flowers were delivered very quickly. Bouquet was prettier than what I expected! Very happy

Date of experience: October 16, 2023
Washington
1 review
0 helpful votes
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Easy to order
October 13, 2023

It was easy to order, efficient and the bouquet was delivered on time.

Date of experience: October 13, 2023
GB
1 review
0 helpful votes
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Very Stressful
October 3, 2023

I placed my order on Sunday 24th September, for delivery on 25th. However the flowers did not arrive until 27th, In the mean time I received at least 10 emails, 5 texts, 3 voicemails and several phone calls, letting me know that you could not fulfil my order with the exact flowers. Despite me agreeing to each email that I would be happy with similar flowers, I received an endless stream of communication.
The first time I had used Just Flowers I had no problem at all. So this order was very stressful.
However the recipient let me know the flowers were lovely. That's all I wanted.

Date of experience: October 3, 2023
CustomerService -. JustFlowers Rep
over a year old

Frances, we are glad to hear that the flowers were lovely. Please let us know if there is anything else we can do. We are here to help.

Iowa
1 review
0 helpful votes
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Becky's B-Day Flowers
October 1, 2023

I was disappointed that the purchase I made was not what was delivered. I ordered a certain vase, flower arrangement, balloon & chocolates …. My daughter received the balloon, but a different vase & flower arrangement, & a stuffed animal vs chocolates

Date of experience: October 1, 2023
CustomerService -. JustFlowers Rep
over a year old

Tom, thank you for expressing your concern but you did in fact approve the substitutions before they were sent out.

California
1 review
0 helpful votes
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The birthday
September 27, 2023

Received wonderful bouquet. Birthday recipient was very happy. It was very colorful with a large number of different variety of flowers.

Date of experience: September 27, 2023
CustomerService -. JustFlowers Rep
over a year old

Mark H., thank you for sharing your pleasant experience. We greatly appreciate your business.

Virginia
2 reviews
0 helpful votes
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Delivered a day late
September 26, 2023

I ordered flowers to be delivered to my wife at work to surprise her, for her birthday. When my wife got home on that evening she was empty handed. I then contacted Just for Flowers to ask them why they didn't deliver them. I was told that the florist was booked and wasn't able to deliver them and that they would be able to deliver them the next day. I then had to change the address to my home in order to receive my wife's flowers because she wouldn't be at work the next day. I never received a phone call from Just for Flowers informing me that they would be unable to deliver them on time. After speaking with the representative and finding out that they weren't going to be delivered on time I suddenly received an email stating that they would be unable to deliver them. This totally ruined my surprise because I had to be in the office the next day so I had to inform my wife that she would be receiving her flowers at the house because she thought I totally forgot about her birthday. I will never use Just for Flowers in the future due to their poor customer service.

Date of experience: September 26, 2023
CustomerService -. JustFlowers Rep
over a year old

James S., we would like to help but we are unable to locate your order simply based on your first name. Please reach out to us at your soonest convenience. We have representatives here to help 24 hours a day.