Overview
JustFab has a rating of 3.4 stars from 10,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
Love the material,colors on clothes and shoes,perfect fit.
Shoes arrived on time and I love them. They fit true to size.
Hello Alice,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Wow this experience was amazing would do it all over again.love my purchase
Hello Cotly-Marie,
Thank you for sharing your great shopping experience.! It was really a pleasure doing business with you! Hope to hear more from you in the future!
Best,
Mary
Came as seen in the picture. Lovely footwear with quality leather. I love it.
Hi Chidumebi,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I never got my package, it was sent back ups told me
Hello Sarah,
Thank you for bringing this to our attention. Your feedback about the order you never received will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The boots was very nice and looked beautiful my church family wanted to know where I got them from
Hello Cheryl,
JustFab, would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. Hope to hear more from you in the future!
Best,
Mary
Ordered shoes and they keep charging my charge 39.99
Hello Candace,
Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Jane
Didn't get my purchase and I don't know what to do
Hello Celia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I absolutely love my new boots! They are comfortable but also very fashionable!
Hello Katlin,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
My orders came fast and I got a good discount from the vip pass
Hello Amannie,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Frustrating and a waste of time with no resolution.
Hello Ann,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I almost never return the shoes. Only reason would be due to me picking wrong shoe heel height.
Hello April,
Thank you for bringing this to our attention. Your feedback about the product you got from us will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Just Fab always delivers excellent quality products.
Hello Dawn,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
My boots!
Run little tight bought 9 1/2
Exchange for size 10 great fit.
Hello Verneila,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The shoes are true to size, good quality and very cute
Hello Julie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
So comfortable and beautiful material as well definitely recommend.
Hello Sandeep,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Fast shipping, good quality shoes for the price! Look forward to purchasing more.
Hello Shae,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My boots were very pretty just what I was looking for
Hello Octavia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love the shoes and they were true to size will purchase from again. :)
Hi Shani’ya,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Wonderful I really loved my boots. Can't wait to wear them
Hello Markelle,
Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.
Best,
Renz
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina