Overview
JustFab has a rating of 3.4 stars from 10,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
Heels doesn't fit like a 9.5 debating on what I want to do
Very good experience and the quality of my shoes are excellent
Hello Kimona,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Horrible bc nothing it's a good size everything run small!
Hello Valeria,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the product size. Our Member Services Team will contact you right away.
Best,
Allison
Beautiful boots and super comfortable. I will surely continue shopping here. At a very good price
Hello Natalia,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Fast shipping, fit perfectly, beautiful colors and materials
Hello Krystal,
Thank you for trusting us to be your source for top-quality items and great services. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
The item was tight on me even though I sized up already
Hello Dyvona,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
All boots fit perfectly and there super nice delivery was very fast
Hello Nidia,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
First purchase will definitely order again. Great styles and ordering was easy
Hello Stacy,
Thank you for choosing us! Glad to hear you did not encounter any troubles when you placed your order. We hope that you'll enjoy your first purchase!
Best,
Bella
Great shoes and accessories at not so tough on wallet prices
Hello Angela,
Thank you for choosing JustFab! We appreciate your feedback. We are happy to know that you are satisfied with our products. We will continue to keep our pricing as reasonable as we can for our valued members like you!
Best,
Bella
One pair of boots were damaged and I had to return them.
Hello Cynthia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I am thinking about my purchase and may end up returning one or both items.
Hello Hyacinth,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I love a good pair of black loafers. These are perfect for me. Comfortable and stylish.
Hello Earlene,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The process is really simple and they have pretty good shoes
Hello Kim,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love my choices and they came sooner than expected
Hello Joan,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Excellent experience. I don't know what else to say. Hope this meets the 50 characters required.
Hello Alice,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Fast shipping. Great price. Good quality. Will definitely purchase again.
Hello Cameal,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
My experiences with Just Fab have all been wonderful.
Hello Suzannah,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Return//Exchange was a simple process. Drop off locally and had my shoes within 2 days.
Hello Corinne,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
It easy to shop but when the products arrived they were very bad quality.
Hello Krystal,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes I ordered fit great and arrived in a timely manner.
Hello Bonnie,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kyshondra,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the fit of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad