JustAnswerReviews 19,900

The issue I have is with federal government retirement management and is something that very few people working in HR or Federal Retirement knows. Mr. Gino took time to research and found solutions that no one else gave to me. Gave me answers to the issue and more possible solutions to solve the problem.

Once I explained my problem to Donald he said it sounded like a cross thread with the bolt and offered 2 solutions, one using a Tap to fix the crossthread or 2 using a smaller bolt and nut to temporarily fix the problem.

My experience was out of this world. Larry informed, educated, and advised me on paint, baseboards, and casings enough that I now am ready to make a this piece of the project purchase. I look forward to asking Larry all the questions I will need to finish our entire house renovation.

Had a problem adding a new application to my new smart TV. Nick was very professional and knowledgeable. He was very polite and patient with me, an illiterate with electronic. Pleasure to have an issue that was easily corrected.

Barbara was very friendly and helpful. She understood my question and explained the answer in easy terms for my understanding. Thank you

My situation was not resolved as it's not a standard one, but I received responses and direction which were helpful. Thank you

It would have been a better experience if the platform will not ask me immediate fee by asking my credit card.
As an individual customer, I would pay after the transaction. But I understand that some customers probably don't want to pay even after the service. Make sense.
This era makes our lives even harder because we became paranoid of scams.
But overall, my experience is excellent. And thank you for the help that you have extended me..

I felt this to be a wonderful service for simple advice with the added bonus that I did not need to wait a week+ for an appointment and the cost was quite reasonable

I was in a panic after my dog got my husband's meds, I accounted for all but one pill and contacted JustAnswer for help. I was connected to a vet which assured me that my pup would be fine after eating one pill. Fast quick response!

Although frustrating at times the rep I was speaking with was determined to fix my audio issue with the brand new Yamaha receiver. It took over an hour but we finally figured it out together and now everything is working perfectly so it was a great experience in the end.

Disappointed with Tesla. Low mileage vehicle (******* K)with second failure. I'm a moderate driver, so the car is not abused I I will post a review on social media after this episode

Randy was referred to me after I expressed my concerns over the issue and was able to handle it the same day without any delay. Thank you for your attention.

The tech support was just as advertised. I got a call about 10 minutes after submitting my request and entering my credit card, email and phone number. The tech was very easy to understand, knowledgeable and gave me specific information about what to check with wiring and connectors to the door handle (ground, power and antenna) before considering moving on to replacing the BCM (Body Control Module). He even explained that the BCM is found under the dash on the passenger side and the BCM is partitioned between right and left side body functions so the fact that the driver side door has never failed does not rule out a defect in he BCM that could be causing the passenger side door to fail intermittently..

Great experience! Thank you, just took so long to answer me back. They said I had to pay$ 5.00 and they said that will be returned.
But when I looked on my account I was charged another $65. I will see if that's returned! I hope everything else went great!
Thank you!

Bought 2 Apple cards at Target opened them up and was going to scratch to get the codes but both cards had the numbers allready exposed and the middle letters were whited out. So there was nothing to scratch. Went back in store said they couldnt do anything. I contacted my bank to try and stop payment but was too late. Contacted Apple spent over 2 hours to get thru to them to send my photos, very difficult way they have to do things.

I was having an issue with my Netflix account as I have two residences and sometimes I am at 1 while my wife is at the other. We should both be able to watch in our own homes.

Working with Jay was an absolute delight — his professionalism, knowledge, and good sense of humor made the interaction enjoyable.