JustAnswerReviews 16,738

My problem was thoroughly analyzed by Michael.He gave me an extremely satisfactory advice and helped me to prepare an appropriate complaint letter.
Many thanks Michael.

Had no idea what was wrong or how to get to the keyboard on my TV. The tech was very patient with me, explained how to pull up the keyboard and got me up and running.

William was very easy to talk to, easy to understand his instructions. He believes the problem was beyond his reach. Gave a couple of recommendations with hopes it would resolve the issue.

Part no longer available, but Mark spent a lot of time trying to help us find an alternative solution. His patience is amazing. Thank you Mark!

I was in a spot of bother with a kuboto mini digger about a year ago and needed an answer quick. I posted an answer on Just Answer not releasing I was signing up for a monthly charge because of misleading ui and experience. At no point did I receive any receipt about this monthly charge. So i never realised this was happening. Had i recieved receipts this would have been rectified a lot sooner. I got in touch today asking for a full refund but was only given 1 month refund. Once i mentioned the lack of receipts the agent closed the conversation without rectifying the issue. I feel swindled by this company.

I ham satisfied with my experience. I was expecting some kind of feed back on previous transmission failures on the 3500 GMC truck. If the tranmission fails again then I will have my experience. If the new transmission fails again I will be looking for any other possible solutions or options than putting another off the shelf stock GMC transmision.

Had power coming in & no lights on circuit board. A tech said circuit board was bad. Put in new circuit board & nothing happened. Contacted Just Answer and Dakota sent me pics of what I was needing to test. Turns out the High-Limit Thermostat was bad. This fixed my problem & everything works fine! Thank you Dakota!

We have been scammed by people trying to trick us buying our timeshare. It sounded too good to be true but we got sucked in. We realized we were being scammed but needed guidance getting out. Great guidance and reassurance.

Took the time to really get to know the situation and gave me customized step by step instructions as well as a simplified answer. Easy to understand

William was very familiar with the Delonghi Nespresso espresso machine where I needed help with adjusting water level settings for 2 sizes of cups.

He took the time to explain in detail, provided links to related online manual, and made sure I was
Fully comfortable with the information he provided.

I would strongly recommend William for the quality of services he provided.

The advice i received was knowledgeable and helpful. They took the time to gather information to assess my specific circumstances. I only wish they could provide prescriptions as well.

Definitely liked this option and the Doctor was very informative and helpful.
So much better than having to go into the office.

I asked a question and received the answer. It only took a couple minutes but I was actually corresponding with a real mechanic. Felt good.

Muy buena, en un periodo de tiempo minimo

If you need a serious question answered then this is the company to call.
It may not have been the answer I wanted but it was the answer I needed.
Their site was easy to navigate and within minutes a lawyer was calling me.
He was knowledgeable and professional. I highly recommend this service.

I was told I would be charged $5 to talk to a technician. They recommended a phone call vs. chat. They did not tell me about the $40 membership fee.
Fortunately the technician continued speaking with me via chat and helped me problem solve.

Technician gets a solid 5 + star!

Initial bot conversation needs to be a little more clear.
However, the charge was canceled. So ultimately it was a good experience. Unfortunately i have been mislead in the past and did not want to end up with more charges.

The gentleman tried numerous methods to identify the problem that brought about the call to JustAnswer. Unfortunately, the final resolution was identified that the printer just needed to be replaced.

Well, for an entry level overview of my prowess as a 'techy', I am clearly not. However, I have been endowed with a sumptuous amount of common sense. Enough to allow Steven and Company to rescue me and that they did. I was thoroughly impressed by the professional and attentive customer service. Thank you once again.

Tried to fix the problem of 14 I phone which seemed to be updated to a new system called personal Focus which made the phone not working: could not phone out nor take text messages in!

I had a legal question which was a little open ended and Richard eased my mind quickly! I totally support justask.com if you're wondering about anything legally ;)