JustAnswerReviews 18,234

I am a disabled veteran that has been erroneously charged property taxes on my residence in Texas. The servicer increased the mortgage payment by opening an escrow, paying a bill that was sent in error, and has attempted to force me to pay the increased payment with the tax payment they made, divided into 12 equal installments. When I kept paying my regularly schedule payment amount for principal, interest and the insurance escrow - they cashed the payment but did not credit the mortgage. In turn, they claimed a default for unpaid amounts.

Dr. Alex was so patient and kind with me, even after I didn't respond right away. He went above and beyond and made me feel like I could take all the time to ask the questions I had. I so appreciated the input and help when my pup was struggling. I felt like he cared for my dog personally and told me to give him a hug for him! So kind and thoughtful and helpful. Gave me peace of mind. Thank you!

Calvin tried every way possible to get my wi-fi going. Finally, we agreed to connect with Ethernet cable. I tried again, doing exactly what we had done and it worked. I have the wireless set up on my printer. Now I just have to buy a newer laptop. It's so old I can't even get the HP app. Another day!

One of my cats doesn't like the car. When we travel I take them because one of my cats is diabetic. So traveling home for holidays is tough. He gave me the perfect answer

I was a little leery of an online help line that required a credit card and a 55 dollar a month fee if not canceled within a month. I received my help quickly, canceled the monthly fee with one stroke which site said I could do. It was easy and seamless. This was a simple solution, and I was totally satisfied.

Stumbled upon this site due to rushing to find a clinic for my pup rn. But I'm so glad i had found it because Dr. Mike was very knowledgeable and reassuring and put my mind at rest about my pup. I will schedule an appointment for Gia's lump and he recommend some good products to use on her skin allergies! So I'm so excited to be able to help my babygirl! Thank you again Dr. Mike!

Just Answer connected me with TEMU customer service, which I was having a difficult time connecting with TEMU customer services on my own. I resolved my questions and was very happy with the service. Thank you

They were very thorough asking all of the i.potant questions to make the determination on how to treat my dog. Very understanding and nice. Made a bad situation good. Appreciate them being there.

Concern as puppy bumped head playing Fetch. She was very quiet & stayed on my lap resting. She is still resting and we will observe her closely for a few days to be sure she is okay!

Excellent info & recommendations received, can follow up if need be but now I know where to start with a mechanic here at home. Thanks so much, Pillar!

My experience here was very good & I will recommend anyone to use this site since they are all very knowledgeable

When the guy called me I told him I'm not good with technology meaning my phone and getting into stuff he took the initiative to walk me through everything and had patience

An assistant took down the details of my legal questions. She was thorough and ensured she understood the facts. I then talked to lawyer who needed some more details about the case. I was very comfortable talking to him.
I felt confident they understood the entire scenario. I waited a very short time and I received entire analysis of the situation that clearly defined the charges, Definition of all possible variations of this charge with outcome of each. Said what charges would require a lawyer and why.
This was a great experience. I was anxious and overwhelmed. Iin a very short time I was confident I understood everything and understood steps I needed to take

Auto, Legal, and recently Oops I melted plastic in the oven and thought my partner was going to kill me when they returned from the hospital. Auto - told me how to check my PSI and took my worry of driving to work. Legal - helped me investigate a relative. Appliance assistance helped me with the oven. This is a really good service that is cost effective and gives you peace of mind. No complaints yet - Just Straight Honest Answers. Thanks!

We have two small dogs that were acting very strange after a long walk in the woods off leash. We used this service to understand if our dogs had been poisoned and what we needed to do for them in our small mountain town. The vet contacted us and we discovered that our dogs had ingested marijuana and would be okay in 12 hrs or so. What a relief to know our dogs were going to be okay.

Anthony was very thorough and gathering information about the cart and the wires and my situation. He gave me a good review of the proper steps to try next and listen to my explanation in my review and he followed with a good list of steps to follow up.

Felt like my hand was being held as I struggled with some issues that were due to my newly upgraded device. It was not at all intuitive and was making life harder while Inwas trouble shooting.

I couldn't be happier. I have received to date expert advice on legal, medical and finance. Sometimes all you may need is a quick answer to a specific question. JustAnswer, just, answers. Does exactly what it says on the tin.

I had a brief conversation with an AI, and within 5 minutes was connected via text with an accountant. I asked my question and he pointed me in the right direction. Then, I asked a follow-up question which he also answered. I now know my next steps and I feel much relieved.

Technician to help me with my malfunctioning Beats earbuds... Highly competent and Customer friendly... Appreciated his willingness to deal professionally with all my questions...