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From the business
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportSJ@justanswer.com or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
JustAnswer Reviews Summary
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I live in a small town, my dog ingested something he shouldn't have and I wasn't sure whether I needed to run to the emergency vet. This app allowed me to get some advice and saved me from having to drive hours to the vet
Shane Brakin. Was highly experienced and an obvious professional in terms of fixing motorcycles. What I noticed. He understood the seriously technical questions I asked. And replied with solutions. Nice one Shane. We shall speak again, soon!
My background is a teacher of software applications; however it has changed so much, ie. One Drive, Cloud etc I am overwhelmed. I have already forgotten the fellows name that was gracious enough to help me successfully, I am sorry. I meant to print off our chat and forgot.
I will never get used of the new technology but I truly appreciate this experience.
Trying to find the correct app or link to get into my problem was difficult, as was having to use two iPads and my phone to take pictures of screens before changing, all this was necessary as my memory is not as good as it was.
I did not have to wait too long to connect with someone. Was given different perspectives but enough that I feel I can make a decision; hopefully will be in my favour
I have worked with computer in many years, but in the beginning i did a lot of upgrading them. The last year workin behind the screen with autocad, Excel and oter MS programs
The answers perfectly addressed my concerns. It was forthright and empathetic without compromising the integrity of counsel given.
Was sent from Saro for technical help. First tech said that Saro had to do the update. Second tech fixed the problem effortlessly.
I had a quick legal question and I got a very quick response. The response was professional and concise. The lawyer I was assigned, Patrick, was friendly and gave great advice.
HE we detailed-oriented, very knowledgeable of the law on both sides. Answered all my questions and I did not feel he was reading from a script or shooting from the hip with his insights, experience and etc. Truly hope LORD willing someone takes him on as a partner or he looks to go the solo route.
What an asset and advocate he would be!
Needed to know background of two Nepalese paintings. Within an hour we had all the information we wanted!
Got a very detailed and confident answer to my question. Seemed like a lot of work for such a small fee. Not sure how this is done with legitimate lawyers.
Suite a l'installation de Win 11 sur clé USB l'activation n'étais pas possible. J'ai demander de l'assistance en Français... ce qui n'a pas été respecter, cependant l'intervenant a été capable de compenser le problème de langue avec patience et respect
The order takes forever have not received my order that I placed donkey years ago bull$#*!
And I have not received my refund I would never suggest this to anyone
He waited for me when i was doing stuff he didn't rush me he took his time even when i was getting frustrated it would of been better if i could talk to him
REMARKABLE ABILITY TO " JUST ANSWER". Dream come true. 📣🔔🔛🎶to my ears, to solve my problems. Never any problems with interpretations. You say it; JustAnswer~ get's it.! = Solution/ Understanding. Eg. Early Xmas
Honestly, it was indeed a great help to me after I was struggling for few days well. A matter of fact, at one point I was stuck and could seeing myself reaching the point of giving up and just forget about shopping.
Anthony is very good at his job. Clear and expert advise. No nonsense just doing what I asked. He should train others. Easy to follow instructions. I saved every thing he said because of any future problems. Why because it was great. Thank you Anthony M.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members