JustAnswerReviews 16,110

I'm not a computer literate person, so it took time and patience on both ends. We solved the problem and I got my answer. Yeah!

JA provided expert advice and guidance on how to transcribe my audio files on email using Microsoft 365 copilot. Anna Marie was very helpful, knowledgeable and patient with me. The session was almost an hour long but she stayed with me the whole time, giving me help in the complicated step by step process. I am now computer savvy but she explained concepts and instructions very clearly and even summarized the instructions that I can apply in later projects.

There was quite a wait to find someone but the chat it stayed with me. And the chat window always stayed open, even when I went to other windows. It was 10:30pm at night in Australia so not a good time for the US where I think this company is based.
But then the vet was very helpful. I missed their initial response with a few questions so they wrote a response to my initial questions, but then I came online and answered her first questions and she stayed with me and chatted and gave a bit more info. She was lovely and very helpful. I even asked a very different question quite a bit later about an anti-anxiety medication that I had given my cat and she came back and answered that too! Overall very happy! Excellent to be able to access professionals like this!

Excellent advice from Brandon who took his time to make sure I understood everything clearly, including drawing me a diagram.

Randy was very patient in helping us figure out how to install a newfangled lock system onto the door of our old time trailer. I now feel confident that with a few tweaks we can make it happen!

Excelente persona, muy amable, espero esto de arregle pronto por que nunca he tenido problemas así con Amazon.

We were trying to migrate a certain program from a 13 year old PC to a new PC, and it was incredibly difficult. Kanal was wonderful! He hung in there with us even when we didn't understand and continued to give us clear instructions.

My gsd has been itching like crazy and there is no available vet in my area. My AI assistant suggested using this platform for recommendations. Dr. Penny answered all my questions objectively, gave honest opinions, and good advice on home based treatments. I am very pleased with my experience.

A couple of minutes providing info about my concerns led me to Dr. Linsay Barnes who gave me helpful information about my kitten's ingestion of a small amount of of human medicine. She gave me the facts and reassured me he would be okay and added tips about follow up measures I could take. Thanks again Dr. Lindsay. Good job! Yo calmed a (slightly) panicked old woman.

I was looking for some help because i couldnt fine any body else besides de dealer ship that it was going to be too expensive but with his help i fixed

While your site indicates a cost range of five dollars. 65 dollar, I was not expecting to get an $80 charge on my credit card. It's not that I object to the $80, but I would appreciate if your system could give a more advanced expectation of what the charge was going to ultimately be.

Just answer is really great. They addressed my question really good and I understand it completely, if not, you can easily correspond with them again and find out any other answers to any other questions you may have and they will continue to help you, in this case, me. I would really recommend them when you are in a position not to be able to get to a veterinarian immediately or because of any other problems.

The service was good but the the fee to become a member $65 was terrible
First I never knew you had to join your service for $65 to get this service and then pay another $5 for the help
Then to get the $65 fee reversed had taken days. You took the $65 immediately but giving it back had taken forever
I am thinking of calling the Brothers computer company and telling about this experience in order to get my printer fixed

Fantastic experience from start to finish. The appraiser was prompt, courteous, and extremely knowledgeable. I'll definitely use this service again in the future.

Finally have some solid confirmation to what I have myself research but unsure on exact resale value. Our family has moved it at least 5 or 6times between our moving customer and us after it being gifted to us. The appraiser was knowledgeable and had so much info on its era and overall history. Just Thanknyou

Dr. Lewis gave me great advice about how to care for a tiny stray kitten than walked through my fence and is hopefully only temporarily blind. He was very informative and compassionate, and anyone needing urgent animal advice would be blessed to have his help.

We have a three month old LG washer that is not draining. The agent talked me through several options to troubleshoot; ultimately, I need to call LG. However, I will try his suggestion to make an airtight connection with the shop vac to the drain hose and see if I can pull out what's plugging it-Likely rug backing or etc.

I wanted to upgrade my street tire to an A/T tire and to a larger size. The JustAswer tech was very responsive, recommended the upgrade in size and the brand I selected for my Land Cruiser! I will use this process agin for any modifications that I plan to make.