JustAnswerReviews 19,075

All perfect! The mechanic was quick to help me, listened closely, asked a few questions and even gave me a good idea what caused the scratches and exactly how to handle them. He was very knowledgeable, polite and gave terrific feedback. So very worth the little bit of money—will use this again—for sure!

Having issues with enabling the "Stereo Mix" option for recording internal sounds from my Lenovo ThinkPad. The option was not available in the menu. The tech guided me through updating my sound drivers but it did not solve the issue. He said the Stereo Mix option may not be supported and I may have to reach out Lenovo for further help.

LuisV0821 gave me all the options for my particular safe, as well as a list of local technicians in case the options did not work. This was done in a very timely manner.

My dilemma was finding a lawyer who specialized in social security issues and could help me understand the language on SSA appeal forms. The person who assisted me was a CPA, but had a keen sense of my problem. His Answer was sufficient for me to pursue my situation without any more delay. His name was Tyler and the chat was very productive.

I thought I was being bill $5 and after I got my answers and was charged the $5, I looked at my credit card account and found out I was charged $65. I then looked at my email and found the receipt with the amount written in smaller writing on the right side of the receipt. When I tried to get a refund I was told that the cost was clear. It isn't the only cost I saw was $5, they do a bait and switch and their prices aren't clear. I cancelled the subscription immediately and they won't refund the money and use ai generated responses. Don't use them!

He listened and helped me to understand what I was doing it's a really neat person but I'm not technical Suave he gave me the instructions and I follow through on them on them but I still wasn't able to get through it didn't accept my new password

The technician was very helpful. What I am VERY concerned about is that I do not know how to get out of the Just Answer forth dollar monthly charge. I no longer require Just Answer's services. How can I get information on how to disengage from Just Answer now?

The technician checked and advised it was not a fuse issue since the blinker sound is built into the truck's computer system.

My orange cat woke me up early in the morning choking on something. He was severely foaming from the mouth. I didn't have the financial means to take him to the emergency vet. Long story short, Dr. Childress was amazing. She asked all the right questions and quickly eased my mind that he would be ok. She was very thorough and just as kind. I would absolutely reach out to her again should another unexpected situation arise. Thank you from the bottom of my heart!

I was given thorough, easy to understand, prompt and professional information. It's an enormous understatement to say it was well worth the cost.

I spent a few minutes describing my issue with the chat bot and was then promptly connected to a technician via phone and he was able to thoroughly walk me through what was need to repair our washing machine. A+

It was very helpful to speak to an actual vet about what happened and what to do next. Onions can be toxic to dogs. He took the time to understand her history, weight age etc. The advice was appropriate and put my mind at ease

I was concerned about the difference in recovery from posterior and anterior replacement approaches. I learned that my experience with a family member 15-18 years ago has changed and improved significantly

Absolutely helpful & Doctor knew exactly what we needed so our holiday weekend didn't end in loosing our sweet little doggie. We were highly satisfied.

I had a legal question regarding a HIPAA violation by my father's nursing *******@Richard was extremely helpful and concise. The information was invaluable!

Was in distress about my two dogs getting into a small box of chocolate and they helped me in identifying whether or not I needed to go to emergency vet as it was after 8 pm. Helpful, kind, and didn't cost an arm and a leg. Very good.

I have used Just Answer for a variety of issues including Auto mechanics, Lawyers, HVAC, Plumbing and computer tech. Overall the answers have been helpful with a few, (about 3 experts) that have been outstanding and the rest range from barely passable, meaning that they didn't exceed my own knowledge, to a couple that led me down the wrong path and wasted my time. I've been doing my own handiwork for decades so I can pretty quickly see if the one I'm dealing with will be helpful or maybe I am just doing things that exceed the intent of Just Answer. I continue to use this resource as a first step.

The sleep tracker was not working on my Fitbit Inspire watch. Jack helped me restart the watch and recommended an update of the app. I will see tonight if it worked.

Nearly one hour on the phone having all settings reinstalled - end result still unable to login to that computer and now unable to login to my laptop and unable to reset password