JustAnswerReviews 17,120

GregT0409 was a Great help! Very patient and stepped me through the process. I have printed all 61 pages. I am 83 and have a hard time with computer projects. With Greg's help this was very easy.

It took a long time for a technician to call but he was very helpful. We tried everything to try and fix the issue. Waiting to see if the last suggestion works.

Dr. Phil was very thorough in answering my questions concerning my pet. I felt very satisfied with the call, Dr. Phil was very courteous and handled my call with warmth and efficiency.

After descaling my Keurig was not performing properly. Greg took me through the steps needed to fix it, and the last steps failed. I need to purchase a new machine. Not happy with Keurig.

I asked two simple questions and got an answer from a license Veterinarian after answering a few of thier questions. Only for $5 not that bad. Very satisfied.

I live 3 hours away from a vet. I was concerned for my 4 and half month puppy eating something she shouldn't have. She had sore stomach and gas that I never smelt before. The vet met all my questions and beyond. Thank you again
Your awesome

The Vet informed me that my rescue female cat was quite large for her age. But of course I am not sure when she was born. The Vet said to take my cat to a clinic asap

Quick chat was simple straightforward & easy.
Dr Ivana was compationate, clear & detailed in her answers. Still have to take my fur baby for tests & check up yet felt less stress after chat with Dr.Ivana.

The technician called. We reviewed the problem and he patiently explained steps to resolve my issue. And with his help I was able open fix my problem.

I have used this service a couple times in the past. The techs are so respectful and knowledgeable. I am glad they are there when I need someone's help. JustAnswer still seems to be evolving all the time. That's always a good sign.

I was able to detail my cat's symptoms and get a quick answer on whether she needed immediate attention. I immediately took her to the emergency vet, which was exactly the right thing to do. Really appreciated the vet's follow-up message wishing us the best.

"Mt. Whitney to Death Valley". I opened a communication on JustAnswer.com with Expert Felix Merchant and enjoyed a rollicking 2 days of comical back and forth banter. It was exhilarating and was excited to continue full steam ahead 'til I noticed charges totaling $45 hit my Bank. JustAnswer had slid the rates by me upon signup, and I was fearful of follow-up escalating charges, so I decided to cancel until I could check out the legitimacy. JA refunded my money immediately, and I was excited about reactivating my account and jumping back in with Felix. Then the problems started: The start-up went smoothly as a JA rep gave me my new Account # and we set a new Password. I'm all good to go it would seem. Went to the JA Website expecting to se the usual check boxes for e-mail & Password. I cockily punched them both in and the dreaded red outline immediately circled the Password box. "Yer dead buddy, Password doesn't match Username or e-mail." I tried many other ways, explaining by text and phone to various other entities of bots & live foreigners with impossible to decipher accents, that I needed someone in the US who spoke an American brand of English. They promised to connect me to such a person, took my Tel. # and said to wait for a call. With slight variations this was the pattern that continued for almost 2 days, with more and more live people promising the World and delivering nothing. It was always a brick wall sending me back to the Tel.# of Customer service to start the nightmare afresh. So here I sit…Account # and Password in hand, but dead in the water, waiting for a Gringo to dial me up. Help!

I accidentally squeezed a laundry pod into my eye while cleaning. I'm traveling out of the country and needed quick advice since my eye was exposed to chemicals, irritated and I didn't know where to go for help. The doctor was knowledgeable and thorough in helping me to understand course of treatment.

Dishwasher was beeping an error code and halting after 1 min and being on day after day Thanksgiving meant a technician was at least 4 days away and easily a few hundred dollars to boot. Dino, the technician gave us a simple video to show the solution as well as walked us thru and the machine was fixed in 15 minutes and we could NOT be happier to avoid the time and money for what was a simple fix! Awesome guy!

Dr. Childress called me back very quickly. She was familiar with the product my dog ate and assured me he will be fine. I can't tell you how grateful and relieved I was to speak directly with the Dr. She was very kind and asked specific questions to have a complete understanding of the situation. I will now be able to sleep tonight! Thank you!

Greg was incredibly knowedgeable about our Beko ice maker and educated us everystep of the way.

I particularly liked his encouraging words while normalizing our situation and making us feel that we could do it!

Bill was very knowledgeable and he helped me a great deal with understanding what was going on I'm charging the vehicle now. We'll see what happens

Blake I could tell was very knowledgeable & gave the rights answers. Saved me a lot of time & work. I would've approached this repair the wrong way. Thanks