JustAnswerReviews 19,509

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Drew was extremely knowledgeable and helpful with respect to how to repair a sauna that had stopped heating up, with the added complication that the manufacturer has gone out of business. He provided step-by-step, detailed instructions to remedy the problem that I am eager to follow!

Nathan was terrific! I have a Windows 10 computer and he would not give up till the problem was solved. I am 82 years old and he was so kind and patient with me.

I was not expecting to be able to talk to a real person who could help me so quickly. I will definitely use Just Answer again for anything I need an answer to especially because Siri seems to be limited in ability to help and might have a hearing problem.

We had a phone call that we had won a large amount of money. They made it sound so legit! But, having almost been scammed once before, we instead contacted Just Answer & they were very understanding & were able to tell us this "prize" was NOT legit & we had almost been scammed!

Had a problem having had my email address hacked. Found I was no longer receiving emails although I could still send. Tried everythig I knew but to no avail.
Found Just Answer after seaching for help.
Spoke to a guy called Andy Tech who had me sorted with a full solution within about 15 miutes after I had been swaeting all day to try curing it myself. Fabulous service!

Très satisfaisant. Je l'utilisrai à nouveau si situation ce présente à nouveau

It was very helpful. I was skeptical to pay for it, but it was a good experience. Really liked the photo of whom I was talking to. I could take a screen shot to use, if there was any issues. Thank you.

We were desperate to trim our pup's nails. As a 60lb bundle of energy when time came to trim, she wanted nothing to do with it.

JustAnswer connected us to a Vet, who couldn't have been any nicer. They searched their records and found the perfect Vet for us. We are no longer panicking.

The start to JustAnswer was far better than any site I've used before. We found ourselves texting with a friendly, detail oriented representative who knew the exact questions to ask before connecting us with a Vet. I imagine your experience will be as satisfying as ours was.

It took me over 3&1/2 hours to get thru the system because phones aren't always answered and machines don't always explain things the way they should. After finally getting to a human who took the time to explain things, I hope everything goes smoothly.

Very impressed. He was both competent and compassionate, sometimes hard to find both in an attorney. While he didn't give me good news, he gave it to me straight. I provided details and he gave me efficient responses. I would most definitely use JustAnswer again.

I worked with a specialized battery store. I looked online. I Could not get the specific information I needed for a charger for my power wheelchair. I was really in a bind. L believe Richard found what I need. I'll know tomorrow when it's delivered. Amazing. I hope to get a receipt also.

I was able to confirm that my microwave couldn't easily be fixed by me and would cost more to repair than to replace. I was happy to replace it with that confidence.

My 17 pound dog will eat anything, turning my back on her lead to her eating part of my mounds bar.
Due to Verizon problems the Dr had trouble reaching me by phone, he didn't give up. Instead he messaged me. Excellent service.

The site is very user friendly and easy to work with. You receive response quickly. I did receive an answer from the mechanic that was very helpful. Daniel seemed knowledgeable and was able to answer all my questions.

I'm not mechanically inclined, and I really needed to talk to someone. There are very few small engine mechanics in my area (Anchorage, AK) and they are always over-booked. So, it was great to talk to an expert to guide me on the repair process.

Just answer was the only people I could reach for help with getting my TV and phone to work after the Verizon nationwide shutdown on 1/15. Craig helped the best he could and we just decided best to just unplug everything from phone, internet box and tv for the night. It was off for 8 hours. Turned everything back on this morning and how about that! Everything was fixed!

I was told that I needed to pay a $5 fee that was refundable. I agreed to that. They charged me the $5 and then immediately charged me another $65 that no one said anything about. My bank immediately sent me a fraud alert and of course I said no that I did not approve the $65 charge because I DID NOT! Now I have had to cancel my card and wait on another card at a very inconvenient time. So instead of answers you have given me grief.

Greg was terrific. He understood my problem & quickly gave me solutions. I was pleased with his courtesy, understanding, knowledge and expertise. Great work, Greg!