JustAnswerReviews 20,958

My embroidery machine was refusing absolutely to sew properly (metallic thread) - nesting... breaking... terrible. I was connected with William Island, who went over and above to help me out. His advice was very helpful, and I was able to get my machine up and running well. William contacted me again the following day to see if I had finished getting going and whether it was still working out. I really appreciated that. If I run into trouble again, I will certainly be back. Thank you!

I was very afraid after my mild heart attack. Dr Jtobi answered all my questions regarding the type and effects of my medication and why I had to take them. He made sure I understood my condition. He is an excellent cardiologist. Thank you

A friend told me about Just Answer. I was skeptical but she was right! Mac was professional and had the expertise needed to solve every situation I asked him about. I was surprised and very impressed. Thank you!

Gray walk me through checking settings and connecting cables but it's still not working. Right now I can't get any sound from my TV unless I force it to connect the speakers in the TV. Otherwise if you put it on auto then there's no sound. Very frustrating

I did get help, but was charged $51. I saw the thing at the beginning where they needed 5 that was refundable. But then they charged another $46 out of nowhere.

Davee was knowledgeable, efficient, professional and personable. Dave knew the answers very quickly to move cell data in an app from my cell to the laptop, which had gone blank for data. I would use him again.

A bad electric issue, Bryan was able to help me without hesitation, providing the diagnostic tools to troubleshoot and repair the truck

The chat was very understandable and easy. Then the technician sent several suggestions and opportunities for me to solve my problems. The final session with the credit card fraud/dispute technician was 10 minutes. The only problem was the communication from the technician. It was difficult to completely understand due to the accent.

Chris was a very knowledgeable RV mechanic, who understood my question, and give me much useful information. He told me his personal travel trailer had such a rack installed.

Talking with Dr. Dago he helped me with all my concerns and made me feel reassured about everything defiantly a big help! Highly recommend

I had a question about charitable donations and Robin explained the details to me. I appreciate the time she took with me and am grateful she was able to assist me.

I could not have figured my computer issue out without Mr. Clark. He kept at the problem, kept all advice clear and concise, with easy to follow steps and explanations. JA is totally worth the investment for me.

Paul was very concerned with puppies illness and directed me signs to watch for and things I could do. Great experience and was first time user.

Learning the terminology to know what and how to relate what is needed is very helpful. This site has helped me a great deal. Thank you so much!

The tech helped me identify the problem quickly. I need a power supply to solve the issue, so it will take most of the day to see if it works.

The veterinarian, Dr. John, responded immediately and was very thorough. He matched my level of concern and provided real answers. I will definitely use this service again.

After contacting, then they responded quickly looked up all the medications as well as the weight of the dog and said it would not be fatal. What would impair his energy then followed up a few hours later and was available if needed.