JustAnswerReviews 16,769

I needed to know how to cancel a policy for a home and car warranty program that I didn't think I had ever authorized. The attorney with Just Answer gave thoughtful and sound advice.

I like that I was able to send in my concerns without all the extra paperwork and questions that come with a full doctor visit. Then be able to speak with someone right away about next steps.

I always go to this site to have my questions answered before I pull the trigger on a large purchase so I can make an informed decision

Was great information about the keypad early use. The manufacturer did not mention this. I was pushing, tapping all over the screen and nothing happened, very frustrating. Thanks for the tip, I just have to slowly get acquainted with this new oven. Thank you.

Very helpful and knowledgeable! J Hall was very personable. If I ever have to have help again I will request J Hall if possible!

The technician was very knowledgeable with my remote problem. He was patient guiding me through the correcting procedure and very friendly in his attitude. My problem was fixed within minutes of speaking to him. Kudos to Thomas.

My cat was experiencing what i thought might be symptoms of a stroke. The doctor I spoke with said he felt it would more likely be an inner ear (vertigo) situation. I will do as he instructed and hopefully the symptoms will dissipate.

Dr Bob was caring and knowledgeable with my concerns regarding my Labrador's issues post operative pain/ anxiety. He guided me through my questions and we decided on a conservative approach to help our Lab short term until our vet return to the office.

I got a new provider and couldn't connect the printer with laptop or phone.
I contacted just answer and within 3 minutes I had my solution. Easy. I am very satisfied.

My problem was thoroughly analyzed by Michael.He gave me an extremely satisfactory advice and helped me to prepare an appropriate complaint letter.
Many thanks Michael.

Had no idea what was wrong or how to get to the keyboard on my TV. The tech was very patient with me, explained how to pull up the keyboard and got me up and running.

William was very easy to talk to, easy to understand his instructions. He believes the problem was beyond his reach. Gave a couple of recommendations with hopes it would resolve the issue.

Part no longer available, but Mark spent a lot of time trying to help us find an alternative solution. His patience is amazing. Thank you Mark!

I was in a spot of bother with a kuboto mini digger about a year ago and needed an answer quick. I posted an answer on Just Answer not releasing I was signing up for a monthly charge because of misleading ui and experience. At no point did I receive any receipt about this monthly charge. So i never realised this was happening. Had i recieved receipts this would have been rectified a lot sooner. I got in touch today asking for a full refund but was only given 1 month refund. Once i mentioned the lack of receipts the agent closed the conversation without rectifying the issue. I feel swindled by this company.

I ham satisfied with my experience. I was expecting some kind of feed back on previous transmission failures on the 3500 GMC truck. If the tranmission fails again then I will have my experience. If the new transmission fails again I will be looking for any other possible solutions or options than putting another off the shelf stock GMC transmision.

Had power coming in & no lights on circuit board. A tech said circuit board was bad. Put in new circuit board & nothing happened. Contacted Just Answer and Dakota sent me pics of what I was needing to test. Turns out the High-Limit Thermostat was bad. This fixed my problem & everything works fine! Thank you Dakota!

We have been scammed by people trying to trick us buying our timeshare. It sounded too good to be true but we got sucked in. We realized we were being scammed but needed guidance getting out. Great guidance and reassurance.

Took the time to really get to know the situation and gave me customized step by step instructions as well as a simplified answer. Easy to understand

William was very familiar with the Delonghi Nespresso espresso machine where I needed help with adjusting water level settings for 2 sizes of cups.

He took the time to explain in detail, provided links to related online manual, and made sure I was
Fully comfortable with the information he provided.

I would strongly recommend William for the quality of services he provided.

The advice i received was knowledgeable and helpful. They took the time to gather information to assess my specific circumstances. I only wish they could provide prescriptions as well.