JustAnswerReviews 14,904

Just Answer has come to my rescue for the 2nd time this past Saturday. Had an urgent need for vet reassurance that my own vet wasn't available to help with. Contacted Just Answer and within a half hour the vet returned my call. When your pet children need you right away, that is so important. I will recommend the service to all my friends who are pet parents!

The expert, Pierre, was polite and fixed the problem in no time. Job well done!
Problem with Prime Video but solved quickly and professionally.

I had an issue with what my IRL plumber was telling me so I asked Just Answer. The expert advice was marvellous, my only issue is the ChatBit (or whatever it was) told me it would cost $2.00 but it actually cost me $55.00 as I had to 'join' first. Not too happy about that but I needed answers so I 'sucked it up'!

Thanks so much Dino for communicating via text regarding my dishwasher. My neighbor did for me what you instructed and it's working fine now. I guess I had some residual dish soap on a plate which caused over sudsing! Lesson learned!

Had replaced ink cartridges (the 3 color ones were empty, the black one wouldn't print). The new color cartridges seemed to be ok but the black one still wouldn't print. We tried different cleaning processes but the black still wouldn't print. We figure that that function of the printer is broken.

Our family came in from a birthday lunch and our dog and pulled a box of cookies off the kitchen island and eaten them. One whole dozen. I was concerned as a few were chocolate chip. I was immediately connected to Dr. Bolton and he let me know the amount she would have needed to ingest for them to be toxic. Fortunately, she consumed way less than that. What a relief!

Chat Software needs an intermittent reminder that the veterinarian is still researching the issue. First two responders took so long that I chose to move on. They did not respond to my queries of were they still on. Third responder came up with detailed explanation very quickly. I am a new dog owner and have a lot to learn. Hoping this app will help

Mechanic from San Francisco called, diagnosed the problem and gave me the phone number for a local mobile mechanic who is now coming to repair my car.

I provided the preliminary info requested before the expert was assigned and the expert answered my question immediately after reviewing my case.

My thermostat was constantly shutting off and air heat man diagnosed the problem and helped me fix the problem completely. He sent photos of what to look for and he nailed it. Highly recommend.

I realized I gave a double dose of medicine to my 15 year several hours later when it was time to give it to her again. She had been sleeping for a long time which some days are not unusual for her age. I was freaking, out that she could die. I was reassured that she would be ok. I was advised to not give her the evening dose and to wait until morning. She was normal in the morning. Much to my relief!

He never even talked to me because washer suddenly stared to work he gave me his number if i need him but it's still running properly

Early this morning I got up to use the restroom! My first step I took started into A fall. I have an old iron bed frame! Thinking I could catch my myself, I reached out but did not get a hold of anything. My left breast took the full force of the fall! The force of the fall and landing on my breast almost knotted me out!
Of course, my dog had to come and check on me and give my kisses. I had A hard time getting up but I did it. I needed to put ice on it, but I choose A bag of pees instead. It helped; I woke up later wet from the pees troughing out. This morning, not only is my breast black & blue with yellow strikes, so are my knee. So, I sat down and sent Just Answer some questions. They were very helpful and helped me remember some things that I had forgotten about. Thank you very much.

Well, I put in the wrong line so what I'm gonna say is this first of all I've had you guys for 56 years now I think you have my name you have my phone number. You have my truck on while I pay every year at like clockwork today is the first time I've ever been asked to sign in, which was OK but I don't use Comcast anymore and I couldn't get anything. I couldn't get the new system working so they sent me to another damn site which says pay us and we will help you. I ain't got no damn help yet.

We were on vacation and my husband was having severe pains and they helped us with answers and led us to the emergency room. Very easy to use

I was very pleased with the professionalism that the technician displayed to me. And was willing to stay online until the issue was fully resolved.

I communicated my problem, the technician replied with suggestions of things to try, and the next day I was able to use my fitbit again.

The mechanic called me within two minutes and confirmed what I knew in my gutt. My door latch needs to be replaced. He gave me great suggestions about how to manage my situation until I was able to reach the repair shop which was encouraging and reassuring. For that I am grateful!

Talk to doctor about my medical condition. He asked appropriate questions. Gave his medical advice with the back up data to support it. Also said I could contact him if I had anymore questions regarding my condition. Very professional!