JustAnswerReviews 17,742

It was obvious that the first attorney was dog-paddling around a subject that she knew nothing about. Michael seemed very informed about the subject and provided very thorough and helpful information.

My problem was dealt with quickly and efficiently. Apart from a short delay in getting to a technician it was an easy and seamless experience

Am an older female working to repair my Ge Profile Washer to avoid a service call. 3rd day trying to repair. Finally had to contact professional. Was pleased with the guidance I received. Will follow the instructions and keep my fingers crossed

Mathew advised that our washing machine on the delicate could handle 4 small light bath mats. We could also stop the machine before the spin cycle. Mathew was very helpful.

My printer was not working that I had just got connected to WiFi. The technician was very courteous, polite and quickly got my printer/scanner working again in less than 5 minutes.

I was seeking information on clinical trials for dental implants. I found out they do still exist, however, are generally located in large metropolitan cities or university areas. For instance Phoenix, AZ or the other University of Las Vegas. Most of them don't pay any kind of compensation because dental implants have already become almost a standard type of procedure, so there really isn't a need for many studies or clinical trials any longer.

Nathan patient and went screen by screen with this non-computer aged individual to my successful change of address AND thoroughly professional and helpful beyond expectations regarding spousal benefit help and suggestions. What a treasure he is as the human voice and yes, heart, behind government inefficiency and nonsense. Nathan hit the ball out of the ballpark in my opinion. Give that man a raise
All my varied concerns answered fully.

I receive a job opportunity to work from home, an excellent opportunity. I started having doubts and contacted Jus Answer. They investigated and found that there are a lot of complaints with the BBB. It's nits a trust worthy company. I erased all their information. That agent that assisted me is very good, excellent. Be careful

It was very direct they answered my questions in a way that was easy for me to understand and apply to my problem

He was patient and helped me to find my problem even though it wasn't a system issue. User Error.
However, he did offer to help me with another Dell that I have, but later. He said he'd be more than happy to help with that one too.

My introduction to JustAnswer came after a productive interaction with a chatbot. "She" directed me the service and after a quick and painless registration a qualified technician called to discuss the problems I was having with my Jenn Air microwave. I have to say I have been thoroughly impressed with this entire process and particularly the timeliness and professionalism afforded me. Good job!

From my initial contact with the assistant contact person to Ms. Winnie… I felt that i was being heard, understood and supported in the process of finding an answer to my problem. Kind, clearly articulated answered were offered and lead me to the right person at SOCIal Security MEDICARE office who could and would help me out. As of tomorrow, I expect my problem to be solved and I can head back to NYU Langone for my CT. Thank you all … greatly appreciate your expertise, kindness and understanding. Best to you all and to all those you care and love. Peter C Walter

Had to erase username and password, except I didn't know what email address i had originally used to sign-up. It was resolved eventually

Its my first time using JustAnswer and am very pleased with the information and help I received. I got excellent advice from the eye doctor and he was very helpful. I was put through to him by Pearl who asked me more on any advice I needed to give him.
Doctor Cornilo was wonderful and saved me a trip to my local GP. He was also more informative, helpful and polite. It's put my mind at rest and I certainly be sticking with this amazing website and telling others about how helpful Pearl and Dr Cornilo was. Many thanks again!

My Vet helped me with all of my concerns with simple language so I could understand everything and gave me tips to make everything easier I was very satisfied

Dr Byrd was phenomenal! What an asset to your company. She was very educated, informative and compassionate. Explained all of our options with our senior English sheepdog …wish she lived closer. We would definitely be patient.

Dr E was amazing! He gave me great advice on how to help my dog through a difficult and scary situation. He even followed up on our progress. You can tell he really cares!