JustAnswerReviews 4,735

I was so worried about getting the problem solved, because of my mistake of trying to be successful at doing something that I had never done before.

Very Satisfied I got questions answered that know one would help me out with and couldn't find online. Well worth the $5.00. My project needs more to go but the information I got from just answer was precise and veryhelpful

I explained the situation to the assistant, and then Luke came on and was able to answer my questions with the photograph and gave me an answer that I can use in terms of my insurance

It was a good experience talking to customer service if I need him again. I will call. I definitely recommend service. Thank you.

I was having a problem with a new startup of a HP computer. I tried and tried to install a keyboard and mouse but nothing would click! I got on the phone with Just Answer and they led me through steps to find the problem. We were missing a transmitter from the computer tom the Bluetooth keyboard and Mouse. We found it and installed it. Everything works now!

Question was should I be able to hear my hot water cylinder gently boiling.
I was given all the answers I needed to proceed. Excellent service

I had to answer questions to help me with my issue, however, I still got charged $5. Which I understand would be refundable, but was NOT REFUNDED after answering the questions from "Just Answer" to initiate the technician to call me and get my answers.

My experience was good. I was given more information than I was expecting... it was very succinct & comprehensive. If I have questions, I was definitely return and recommend to others. Thank you for your help.

A vet was to much- we followed her answers- my kitty was a lot father along to stop the process and we are just waiting. But I was calmer and knew this was exactly what we needed. I will call again I am thankful

Dr. Basu was very helpful with information given with symptoms I'm having. Will be trying the instructions he gave me for my severe cough and congestion. However, I was told this would be a $5 charge on my card but was charged $65. Other than that, I would have given 5 stars.

My card on file was canceled and replaced with a new, different one.
David helped me change it over to the new card!
I'm old! I can remember when dirt was invented!
Before that it was just roots and rocks!

It was easy to follow prompts and questions.
I was slow getting on because my phone hid the call in a category other than inbox. Be sure to check "junk, trash, announcements, promotions ". All inquiries were clear and to the point. Well managed.

I was concerned about an electrical installation modified by a Contractor. I contacted Just Answer and spoke a Master Electrician who confirmed my suspicions that the modification was a code violation and needed to be corrected.

My senior dog was having recurring stomach issues and seemed to be in discomfort. The vet asked lots of questions about his food, access to pants and chemicals, daily routine, etc. She assured me that it sounded like acid reflux and made easy suggestions to try until he can be seen by our regular vet,

The technician understood my problem with my versa 4 watch. He walked me through the steps was very patient. I went back through the steps. My watch works perfectly.

I was trying to contact Wayfair and I have no idea how it came to you but you helped me get in touch by calling Wayfair because the site wasn't working for me