JustAnswerReviews 15,912

JustAnswer expert knew the way to override the problem and with a little trouble I was able to remedy the difficulty. I have had issues before and there are technical answers to the problems but you need an expert to help you. There are no guides for these problems.

My Verona Italian electric oven stopped working even though it was purchased in 2022. I'm disappointed that it would malfunction so soon especially since this oven is considered a high end appliance. The technician was able to give me clear instructions to fix the issue but I rather call a professional. The technician referred me to a couple of appliance companies that should help me. Thank you for your help.

Fairly quick response to my question, and he was able to walk me through the issues until we fixed it. Totally saved the day (and my sanity!)

I had concerns about introducing new kitten to resident cat. She gave me specific steps to try and a timeline. I've already implemented the first two.

I was told that it would cost me $5 to speak to a vet. I paid $5 to find out that lysine chews might work.
I opened my bank statement online and found a charge of $70. There is no one I can contact to dispute this! I tried and was told that i needed to fill out a form and send $5 to talk to a technician!
DO NOT TRUST THESE PEOPLE!

I got the info I needed and hopefully it will fix my problem without having to do more but it is a 21year old truck so I'm sure I will need more help.

Anupriya was patient, helpful and very patient, answering all my questions on several devices. {PC computer & my printer] I would highly recommend her. I felt confident with having her controll my computer to help with my issues.

Kevin walked me thru getting my renewal paid on time. I am 80 years old and cannot stand in line at a DMV. Thank you so much Kevin.

Have a gooey substance dripping from my awning onto side of RV. RV tech was aware of the situation, the particular years affected, and the awning manufacturer involved. Unfortunately, there's current no known recall or warranty fix. The RV tech had had good knowledge, and personal experience with the problem. He gave me enough info regarding the manufacture that I have other avenues to pursue.

It was a good experience. They asked and answered questions and by the end of our 'conversation' they provided me with someone that can repair my John Deere riding mower. I'm in a remote area so the help provided was essential for me.

When my line switched over from previous provider, I had no dial tone or service. This was critical because my security service was connected to the line. I was connected immediately and troubleshooting was less than 10 minutes. Very impressive service.

I was horrified when I caught my 2-year-old Shih Tzu, Mylie happily munching on a mini Snickers bar—wrapper and all. I was halfway through bundling her up for an emergency trip to the vet when I remembered this site and decided to give it a try. I'm so glad I did! Dr. Nikko called me right away, asked all the right questions, and reassured me that my pup hadn't eaten enough chocolate to cause serious harm. She had an upset stomach for a day, as Dr. NIKKO predicted but she's back to her mischievous self now. This service saved me half a day off work and probably a couple hundred dollars in vet bills. Thank you!

I lost my Medicare card. Aljon Lovelace gave me step by step instructions on how to obtain a new one. He let me check to make sure I understood what he was telling me. He left me feeling encouraged about getting the info I need.

Have used JustanAnswer twice and found they were right on and quick with much needed information. Would use them again in the future.

I didn't know where to begin, Mark gave me the prices for online. I stated I'm not familar with that asked him for physical places and he gave me links. Much impressed

I was a little freaked out because it's just before Thanksgiving and the dishwasher breaks. But the way that the repair call was handled was very professional and quickly done.

The technician was very patient with me, he was having to repeat some things several times. I am grateful for his expertise and patience.

I was first told that I would get a call from an IT expert in 5 minutes. I paid a $5 feel. I waited an hour and got a technician through Chat instead. Mac Williams gave me a lot of information which was well worth the fee, which turned out to be $45 dollars

I was concerned my dog had eaten a daffodil bulb. I had no idea they were toxic to dogs until I looked it up. I described her symptoms and behavior to the vet assistant and she connected me with Dr. Culpepper. She asked some more questions and educated me a bit more about daffodil toxicity. We agreed that I could afford to wait a bit before taking my dog in to see a vet and she told me what to watch for in terms of a worsening condition which would need immediate care. I'm happy to report my dog is back to her old self today and has resumed acting. Crisis passed. I'm so grateful for the advice I received!