JustAnswerReviews 13,181

Answers came quickly and very complete. I had no questions about the information given me.

Supremely frustrating plus worried if a scam being asked for credit card.luckily I cancelled just after call since the $2 refundable charge wasvadded to $66 member fee.while on hold, i found a number to answer my reason for calling just answer. I will not attempt to get an answer from just answer. I 45 minutes I got 2 phones occupied- one on text hold. 1 on phone call FROM THEM.

The legal Counselor was very informative. I accidently lost his message during our chat. May I speak with him again?

Ridiculous. 3rd time i've tried to use JustAnswer definitely this was the last time total dissatisfaction.

I had questions about dosage and dewormer and my 2 blue healers. I got reassurance and more information than I expected. Thank you so much for such a wonderful service!

I believe the doctor was busy because they asked me the same question twice and then made a diagnosis based upon the opposite of what I would have diagnosed as a PCP. That being said, a round of amox would have been prudent with a promise to see the pet's doctor. Otherwise 65 dollars is too much for "education" that I already knew, told them, and they didn't listen well. My guess is they just graduated. Then I would have seen the outcome of a dog when 2 weeks prior was in the vets office for a well child check. The cardiac and lungs were within normal limits for age. Sure, could have done an echocardiogram later, but is it really a good idea to let a 15 year old POSSIBLY/PROBABLY has kennel cough as he was UTD on everything else. So treat Kennel cough. If cough stops, diagnosis made PROBABLY. Then you deside if further exploration is needed as I am on palliative care so my opinion is low intervetion. None of this was communicated because i hung up after they stopped listening (figured that out after 15 seconds). Save the 65 dollars and use it toward seeing someone who will really help us.

Spoke with Alex, he was helpful and gave helpful guidance

The manual for my older Brother sewing machine is missing. I had a short conversation with the Consumer Rep. Who quickly researched the person (Gino). Connected us, and Gino had the digital copy of my sewing machine ready for me to copy in just a few minutes. The whole process was a very efficient experience.

They were very experienced in the product and got me my answer

Amazing experience to just answer. The it specialist are very helpful. Recommend for online concerns.

Didn't get promised call. Waited 45 minutes for a 5 minute call back. Notified I had to pay $55 for a service I didn't sign up for. No satisfaction!

I didn't find out the cost of a question to Just Answer until after I'd submitted my question. I thought that it was more than I was prepared to pay. I therefore cancelled the agreement. The expert said that as a gesture of goodwill, he would still help me. He was great and sorted me out after quite a lot of work. I therefore told him that I had changed my mind and wanted to pay for the assistance.

Jared was very knowledgeable and clear on steps to take first

I had glitchy audio with the Bluetooth system in my HRV. Adam walked me through resetting both my phone and my car's Bluetooth again so they could connect properly.

The lawyer answered my questions regarding the sale of my home

Computer electronic control on the washer was on lock. A technician told me how to unlock it. It has a sneaky system to lock and unlock. Now I know for future use. I will put Just Answer in my address book. Also good to know it is good for other things.