JustAnswerReviews 17,409

I bought, from Amazon, a box of Kuusteaz Muffin Mix. I was not aware that the box directions were only for large quantities of muffins 50+ and 30+ muffins. I was surprised that there was no recipe for a basic 6 or 12 muffin batch, Also, there were no instructions for add in items like blueberries, banana nut, apple cinnamon, lemon poppy seed, etc. Just Answer came to my rescue and provided directions for small batches! I wish I had known about Just Answer before today!

I was very concerned about my dog and needed advice on if he's in trouble and if so, what steps could I take. It turns out, he didn't eat enough to be harmful. The vet answered quickly and succinctly.

I had a WONDERFUL Experience with Scott He was very professional patient and understanding with me he answered all of my questions and concerns this was my first experience with your company and I have no complaints whatsoever I hope most of your staff are more like Scott I will refer my friends and family to your company when they need help with their home appliances in the future... THANKS Scott

Even though I have a background in criminal justice it's nice to have e a place to go to that will still lead you in the right direction

I needed to get some information about fixing my jeep liberty, and they helped exponentially with finding a part, and helping me figure out it most likely doesn't even need the part that I was working for.

I had a question about a phone call I received where I was told my credit card debts were forgiven because of my credit history and being a senior. I was very skeptical. My questions were fully answered by the attorney assigned to me. Thank you!

I' recently listened to my dad and he was the one to guide me thru repairs. With JustAnswer it's like I have unlimited dads. Thank you so much. G

I was directed to "JustAnswer" due to an inquiry I had regarding a problem with my HP printer display screen. I spent $45.00 just to be told something I already knew. My issue could not be resolved. What a waste! I will never use "JustAnswer" ever again!

Firstly, I felt quite secure on this site.
Contact was immediate, or at the very least the Chat Bot and the Tech Expert kept me informed of what was occurring.
It was satisfying to know that I was dealing with a human, and especially that I was provided with his name.
The experience was one of being helped by a professional.
I would certainly recommend this site, and I have downloaded the App.

Donald was very professional, but helped me in a way where I could completely understand. He was unable to fix the issue or help me fix the issue, but it was not his fault. It was a design flaw of the Hoover company we were working with a Hoover power scrub XL And I had an issue with some pieces coming out of the bottom of the tank that holds the cleaner the pieces ended up inside the tank. There was no way to repair it because there's no way to put your arm inside the tank. It's a design floor by Hoover but I appreciate Donald's time and effort. He was very professional

He left me a couple of messages and did not specify that he was from just answer so I didn't know who he was because I I didn't call him back because I didn't recognize the names

After replacing the overload protective wiring harness on my fridge the problem did not get fix. I contacted JustAnswer to seek their advice and they gave me the answer to my question. Talked to two expert i got the same answer to replace the compressor.

Response was quick Sometimes when you call these kind of services you get answers that are so vague they aren't helpful. But this doctor was definitive and gave specific advice. I was sure what my next step was

The tech, Donald, gave me information on a 5 year warranty. Which I wasn't aware of. He supplied me with a website and phone number to help with the replacement.

I was frightened and worried. I got a Veterinarian on the line faster than calling the $89 poison hotline recommended by Emergency Vet.

I have a new rescue cat that showed up at my house 2 months ago. She was skin and bones, as well as, pregnant. The day after she came here she had kittens that survived for a couple of weeks then passed. After taking her to the vet he estimated her age to be around 9 months old. He said it was an optimal time to have her fixed so we had her fixed the next day and she became a house cat. She has always been a little aggressive with the other cats but the aggression has escalated to the point that we have to separate her from them. My husband and I were at the point that we needed to either get her on some type of medication or re-home her. Dr. Adrian took in all of the information that I gave, asked very good questions then gave an opinion. It gives me hope that we can help her to calm down and assimilate into the family which would be the best possible outcome.

Dan helped troubleshoot the possibilities relating to the issue. His questioning not only of current issue, but of the history of equipment helped direct me towards a series of steps to take.

Easy to talk with expert. Easy to understand instructions given. Patient while doing what they were telling me to do. Good experience over all.

My computer had not been used for a year due to hospitalization and rehab. I had issues with passwords and couldn't get into the iMac to work. My expert at Just Answer was wonderful in her explanations, and when one option didn't work, she sent me to another. I would definitely go to JustAnswer again if I have issues.