JustAnswerReviews 17,410

My computer had not been used for a year due to hospitalization and rehab. I had issues with passwords and couldn't get into the iMac to work. My expert at Just Answer was wonderful in her explanations, and when one option didn't work, she sent me to another. I would definitely go to JustAnswer again if I have issues.

Could not get the printer to print from lap top. After a lot of trial and error finely got the problem resolved. Very pleased with the service

Michael W. Really helped me figure out what I need to gather for him to get ideas about the collection and we have started putting together a plan.

Mr. Anshul G,
Called and asked me if I answered or gave the email address that was a scam any information & I said no. He said good as long as I didn't give any information, my iPad is good. Just shut down my iPad so the ringing and message stops. I'm so relieved! Thank you so much Mr. Anshul G

Trying to find a valve for an older fridge unit on our Barth. V. Robert took on our problem. He was more than helpful. Took the time to search for the correct part to fix our problem. True pro. Left me with all the info I need to fix it myself.

I spent time talking to on line chat help from Purator. They transferred me to a technician for a refundable fee. All I. Ended was someone to reschedule my delivery date for my shipment.

I am so happy! Sally DVM was very helpful and make me feel more comfortable with the issue my furry baby has.
I will use this website if my dog has any other issues.

A ton of guessing coughing like crazy could not be specific failed to answer basic questions just terrible not tactful at all

I have not been able to receive straight answers or explanations from the specialist I had. This doctor reaffirmed that the symptoms I have can definitely be part of the syndrome I may be dealing with.

Mark was very helpful. He took time to help me with where to go on my phone and what to do to see what was wrong with why my voicemail was not working correctly. He explained things clearly so that I could understand what to do.

Tim, gave me great advice. My motor is very old and parts are available. He gave the three sources to get an alternative part that will work I think. Waiting on the part, but Tim gave me some great ideas.

My dog was bit by a groundhog and I was afraid about rabies, but the vet explained to me that
The chances of getting rabies from a groundhog or slim and my dogs vaccine was most likely still good but if I was concerned, I can get a vaccine within the next few days and that would protect him so I'm taking my dog to the vet today but at least put me at ease for the night He was very helpful and I appreciated it very much especially because it was late at night. It was after midnight. So overall a good experience. Thanks. Just a sidenote they said it cost five dollars to join but then I was charged $29 extra once vet came on which they didn't tell me about but I figured there was gonna be a charge so that's fine but just know, there definitely is a charge obviously, but I think it was fair. Thanks

For two days I have attempted to get info as to where I can buy new sleeves for my CRE-C20 hearing aids. I have given up on getting an answer. Thanks for nothing. RBN

I reached out after my dog a cidentally chomped a brick of rat poison in half. I had already followed instinct and made him vomit, but Dr. Ruth still called me and we discussed everything in detail. She gave me instructions for the use of Toxiban, and information about timing and symptoms to watch for in my dog. She was so kind, quick, and very understanding. I felt supported and well informed for my dog's well-being and prognosis at a time when my vet was closed and I was terrified. Thank you so much Dr. Ruth!

It was so nice to chat with a technician online! He seemed quite confident in his knowledge/experience with my issue and suggested a solution! I don't know yet if it's gonna work but this was a very easy way to get the problem handled!

My nest doorbell has been offline for several months and of course I couldn't get a google customer service telephone number. I finally decide to give google nest chat a try. After a short chat he transferred me to JustAnswer. After describing the problem with Chris in a very short time he had the doorbell video back online,$45 dollars well spent. Chris's patience and understanding was very much appreciated.

Tech support was awesome! He was exceptionally talented on the computer and knew exactly what was wrong with my computer and how to fix it. I was VERY impressed! Thank you!

I have been working on a friends boat a Larson Bowrider that is about 30 years old and have no wiring diagrams of the looms. It has had a replacement engine the original V8 was blown up and a 4.5l diesel fitted. I can understand that the harness to the engine would now be incorrect but they just butchered it and left me perplex. I had cables that I had no idea what they were as the original colour coding had gone. Even red positive supplies were wired up with Black earth cable that was the amount of trouble I was in. With the assistance here I have slowly been able to correct a lot of problems but still going and we now have an engine that atleast turns over now. Thank you for your help.

Tech Ashu was very helpful by providing a detailed description of what I needed to do in order to resolve the issue. He was very patient and understanding. I highly recommend his services!

The tech was very knowledgable, told what the problem was. As soon as I did what he told me to—he had hung up and I tried to see if the problem had been corrected and sure enough—it worked. Thanks so much. Great service—very smart guy🙏🙏