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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,185
value
932
shipping
337
returns
532
quality
791
This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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California
1 review
0 helpful votes
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Quote for international shipping
April 26, 2024

I asked for a quote to ship a car to the UK and got a mechanic to repair a car?

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28

Egypt
1 review
0 helpful votes
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Very very bad
April 25, 2024

You are thieves just collect the money and do nothing and close the chat

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28

Denmark
1 review
0 helpful votes
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Brief but productive
April 8, 2024

He gave me a couple of suggestions that I will try and hope that gets me closer to my goal.

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
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Waste of time and money and have write a 50 character answer just say that

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 16, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello Jon,

I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35

Alabama
1 review
0 helpful votes
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Great experience!
April 14, 2024

Allen was very helpful in getting us the info we needed to diagnose the truck we were working on.

Date of experience: April 4, 2024
Colorado
1 review
0 helpful votes
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Very helpful and extremely knowledgeable
April 18, 2024

It only took a few minutes for me to get the answer I was searching the internet for.

Date of experience: April 8, 2024
Puerto Rico
1 review
0 helpful votes
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Recovering my Google account password
April 26, 2024

Called for help and the issue was solved very diligently. Thanks to your personnel.

Date of experience: April 16, 2024
Hawaii
1 review
0 helpful votes
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Can you verify a 1.00 or 37.00 $ charge to my card?

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28

Australia
1 review
0 helpful votes
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Wonderful Experience
April 26, 2024

The staffs are very professional and understandings.

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Looking for some legal answers. Answered quick and professionally

Date of experience: April 16, 2024
JustAnswer S. JustAnswer Rep
over a year old

I am glad you received answers quickly!

Washington
1 review
0 helpful votes
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Great advice!
April 26, 2024

The attorney I consulted with was terrific! Good advice given!

Date of experience: April 16, 2024
District of Columbia
1 review
0 helpful votes
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I clicked on the wrong site and do not require your assistance

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28

Jersey
1 review
0 helpful votes
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Thank you for your easy to understand help
April 25, 2024

The person took me through stage by stage. As a technophobe he didn't use jargon.

Date of experience: April 15, 2024
Washington
2 reviews
0 helpful votes
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Answers now!
April 8, 2024

They where the only ones who had the answers I needed. Quick and painless.

Date of experience: March 29, 2024
Iowa
1 review
0 helpful votes
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You Failed Me
April 25, 2024

Lawyer basically introduced himself then ceased to respond further...I demand a complete refund!

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28

California
1 review
0 helpful votes
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Wonderful personalized service that saved me time and money! Thank you!

Date of experience: April 15, 2024
Georgia
1 review
0 helpful votes
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Thorough and concise
April 25, 2024

Thorough explanation of troubleshooting and proper solution provided.

Date of experience: April 15, 2024
New York
3 reviews
0 helpful votes
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Sound advice
April 25, 2024

Resources offered were helpful in deciding which avenue to take.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Solid advice
April 25, 2024

Answer was spot on and my truck now runs smoothly.

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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Excellent, prompt, knowledgeable service.
April 25, 2024

Needed information on a piece I was listing for sale and got my answer. Will be using again.

Date of experience: April 15, 2024