Overview
JustAnswer has a rating of 4.3 stars from 9,663 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
You saved my car radio from being removed to get a code. I really appreciate your service.
Person got back to me quickly, and knew what he was talking about
Got an answer very quickly. Started my journey to resolution.
Thank you very much, everyone there responded with help several times
Needed info was supplied in a courteous and efficient manner.
Mike provided exactly what I needed. In a timely manner
Unhelpful, unprofessional, rude disrespectful mean
Vet was very reassuring and left me with sound advice.
I called Just Answer and in a matter of hours solved all my problems, definitively a good deal, I wish I knew it before
The question was quickly answered and made it easy to complete thetask I was working on.
I could have spent alot of money and maybe neiver solved the problem thanks Eric N910 My problem did not give any clues as to what the problem was.
I was saked to pay two times for a trip, only because i payed cash, instead of by credit card.
Hello Amilia,
I'm hoping that your concerns have been cleared up! If you need to manage your membership settings please visit our site using this link: https://www.justanswer.com/accounthelp
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
Had an issue with my tv. The technician that helped me was very helpful
It was fine. Hard to wait for the responses but they finally answered.
Fast service, useful feedback about my dogs behaviour
Tamar D explained things well. He was patient and helpful.
My dog got diarrhea, so I contacted JustAnswer and they found out the cause of the diarrhea and gave me a checklist which I will follow.
I did not get the answers I was looking for
And it's too complicated
Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28
However-not sure I saw membership fee of $30 nor $5 fee per answer
Oh my gosh before I spoke with Laasaard I was panicking and I did not know what to do and he helped with through the process and saved me.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Addison,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35