JustAnswerReviews 13,252

Horrible experience. I feel ripped off for my $5.00 fee.
Had a problem with a range finder from Swammi.
Instead of getting a simple answer from the company, I was routed to a service in the Philippines with a person who was difficult to understand and could not answer my questions.
Totally feel ripped off for my $5.00
The answering service told me to go to Google?!?!

He listened to me and knew what to do to address my issues. I told him and he told me what to do I did it it worked, I'm happy. Thank you.

Contacted Just Answer and was contacted in a short time. The expert answered my questions in a knowledgeable and respectful manner. Was very pleased with my experience.

My call was short and very, very efficient. Great service!

$1 fee turned into a $49 so called subscription I don't want or need. Please discontinue at once.

My cat had ingested a low dose cholesterol med. I called and got help immediately.

I originally rated this as a four-star experience. This was because I did the rating during the conversation, and the outcome was uncertain. The technician not only gave me good advice, he had a good explanation of what the main problem was and he gave a step-by-step procedure on how to fix it. The problem was resoled; the printer works. I changed my rating to a five-star one.

The lawyer was informative of the laws and situation. Seemed personable and was polite.

Mat, the technician who helped me over the phone, was extremely patient in trying various avenues to solve the problem. It was not a lack of knowledge, but definitely something was happening with the printer heads that could not be resolved, even though he guided me through several alternatives. I must ask HP for more assistance, for which Mat gave a couple of phone numbers to pursue.

Have not received call from Dr. Sawhney. My phone number is *******147, Connecticut.
Robert Lacouture

I was given the information to solve my issue however I was charged $53.00. I may have missed it but did not see or remember agreeing to this amount. It came as a bit of a surprise.

I was charged $55.00 in hope to receive a call from a technician to help troubleshoot an issue with our water heater. After paying for the service, they sent me an email stating they cannot get a technician to help me but someone online to offer suggestions. This does not seem like good value or service.

🌟 Mike really understood what i was explaining through text and over the phone and together we were able to get my 98 camry with 108k miles back on the road and running good!

He gave us the answer we knew and built the confidence up to go on

I clicked on the site and it said I would be charged $1. I did not agree to any other charge or membership. A few minutes later there was an unauthorized charge of $47 from my bank account. The site says it has live agents available 24/7 but when you log on the chat you get a bot. I typed in "cancellation" and it blocks me and says I have to create a username and password and log in. I had to contact my bank and dispute the transaction and put a stop order for any further transactions they may attempt. I'm not creating a username and password and not logging in to a site I did not sign up for or authorize any payment to. The email i just received says "You were charged the one-time $1 join fee and the $46 membership fee (Order ID xxxxxx). Your membership will renew automatically and the membership fee will be charged each month until you cancel. " I looked online and see they are facing a class action law suit for deceptive subscription practices.

My dog's vet was unresponsive to her emergency. Even though it was early afternoon, they wouldn't see her; not even the emergency center. Dr Haines addressed all my concerns, assured me I could help my dog, gave me advice, and what order to treat her injuries.

I was very impressed with the quick answer and knowledge that the lawyer possessed. He was very polite.