I have sent several emails and opened 3 tickets to try and communicate with this company. I have no idea if I will get the dresses I ordered in time for my sons wedding. It's been 30 days on what was originally supposed to be a Rush order. BTW this review service forces you to rate at least one star to write a review. They didn't deserve the one star! Do not order from this company. I will be sharing my experience with everyone!
I ordered this dress online after finding nothing in stores that I liked as much. I was a little worried about it at first, however Elena was so responsive, easy to work with and willing to customize certain aspects of the dress to fit what I was looking for. The dress arrived this week and is absolutely stunning. It fits me perfectly, the material is top quality and it is exactly what I imagined. It feels even more special that the dress was made just for me. Thank you so much Elena! I can't wait to wear this on my wedding day.
Cindy is truly talented. I spent many months trawling sites online to find my dream dress, to no avail, when something brought me to Cindy's June Bridals store. This dress truly captured me and I fell for it instantly! The dress was made to my measurements and is utterly perfect. The fit is truly exceptional and wonderfully flattering - very difficult for someone with such an ample chest! - and the lace absolutely stunning. The quality is like nothing I have ever seen before. Trying it on made me feel incredible.
Cindy is not only a great artist, but she is also a very lovely person to talk to - she answered all my questions quickly and cheerfully, and was always happy to help (even when I changed the colour of my dress at the last minute!)
I can't wait to wear my dress on my wedding day. Thanks again, Cindy!
My dress is absolutely amazing! It has WAY exceeded my expectations, the picture does not do it justice! The fabric is soft and beautiful, a stunning white color, and very high quality. Kathy altered the dress to meet my custom measurements, and it fits better than I ever imagined! Kathy is an extremely talented woman. She shipped everything very quickly, and always replied to me right away. I could NOT be happier with my wedding dress and the experience with June Bridals! Thank you Kathy.
Anna did an absolutely incredible job of our little flower girl tutu skirts. I just cannot thank her enough! The look utterly gorgeous in every way and are made to such a high standard. Anna went above and beyond what I asked her for and it was just utterly incredible!
My experience with June Bridals has been amazing and I am not done with them yet. They have made my bridesmaid dress shopping so easy. I ordered 1 maxi full length dress in dark coral as a sample and it fit all of my girls perfectly (and one is pregnant). It's such nice fabric and it's put together really nicely with pleats on the front of the straps. I already ordered the 8 dresses I need for my girls and I am just waiting for them to come in! I have received beyond incredible customer service. He responds so promptly to all of my emails and is extremely friendly despite my MANY questions. He goes above and beyond to help you find the perfect dress and the amazing price allowed me to purchase all the dresses myself as a gift to my bridesmaids. 100% recommended!
This dress has so much potential! The quality is excellent and detailing gorgeous. It's heavier on the bottom and the material is very soft and luxurious. I love all the embroidery and the buttons on the back. It is true to size and my seamstress informed me that any alterations that are needed will be easy to do. Although I decided on a more intricate gown for my wedding, I am keeping this dress for future purposes. The shipping was slightly delayed, but when I inquired about it arriving late, it was sent immediately. Great customer service! Thank you!
I ordered my flower girl and bridesmaid dresses from here and I love them! The are absolutely perfect! Shipped quickly, great customer service, and exactly what I had in mind! Quick delivery. Beautiful fabric! Definitely a top choice for my bridesmaids' dresses! :)
I purchased a dress as a wedding option that's turned into a nightmare of run around for months. The following is a response to an email that doesn't accept replies. Their merchandise is thin. There is ZERO customer service. Don't waste your money.
Hello David.
When this began I understood if I sent it back to you there would be a full refund however it would take a few months. A full refund is desired rather than donating the dress and receiving a partial refund. I also understood that there would be a deduction due to it being picked up from customs.
I spoke to the United States Postal Service this morning. I had all of the following information except for the data from September 14.
May 15,2023 - the package was mailed out
June 2,2023 - the package was in customs
August 1,2023 - the package was on hold
September 14,2023 - origin post is preparing shipment
It seems the dress was not picked up from customs. I in no way want the item returned to me. If it worked we wouldn't be communicating. How do I receive a refund for this dress?
A perfect fit, so soft, beautiful and easy to wear. It is clear Peggy makes her dresses with love and care. My dress arrived with the most beautifully written letter & I will be feminine of that powerful positive energy whenever I wear my dress. I am looking forward to ordering more from the lovely & incredible Peggy!
This dress IS gorgeous! I wore it to both my showers and I literally was complimented over and over on it. I would HIGHLY recommend ordering from June Bridals. The material is beautiful and stretchy and so comfortable. I am beyond happy with this purchase and would order again from her shop! She's wonderful at communicating and will fix any issue and answer and question you have as soon as she can.
Ordered 4 Bridesmaid dresses for my sister's wedding. 2 of them were custom made to order based on photos I submitted to her. I am blown away by the timeliness in which she handled our order, her wonderful quick communication, the fair price, and THE QUALITY! The dresses are beautiful and very professionally done. I am a seamstress myself, and I was so impressed with the quality of her work. Thank you so much!
If I could give this shop 0 stars, I would. I bought a dress from them, worth over $300 to be my reception dress for my wedding. They sent the dress and I had to return it because it was nothing like the picture. Customer service was very snappy and rude with me when I emailed them. I still haven't gotten my refund and it's been 5 months. They will not email me back. Do not buy from this site!
Absolutely beautiful, so much more than I ever expected. Great communication with June Brides throughout the entire process and arrived very fast! So so happy with my purchase! Beautiful! Cannot wait to wear it on my wedding day :)
I am SO happy with my purchase from this shop! She was very easy to work with and quick to respond. She makes these beautiful dresses and does an amazing job! The dress fit me perfectly, gorgeous lace, very fast and looks great. Fast shipping, great price, great quality! Will be buying more from her!
Terrible customer service. I tried to return an item and followed their instructions and four months later, they keep putting me off, saying they have not received the package (try tracking something going back to CHINA). I'm out $200 now and they refuse to help me.
Thank you so much for this exquisite tulle skirt. Beautifully crafted, wore it to my city hall wedding, got so many compliments! Such a delight to have a made-to-measure garment that fits me so perfectly, a rare treat I assure you. The skirt is the epitome of this shop and an absolute joy to wear.
I ordered five different dresses for my bridesmaids and they all fit to a tea! The dresses look great on the ladies and I cannot wait to see them in their dresses again! The owner is very responsive, she also accommodated me with another request I had. She made pocket squares for us for the guys suits so they would match perfectly with the dresses. She does an amazing job. The dresses are such great quality too! The strapless dresses actually come with a built in bra that you can clasp right in the dress, my bridesmaids with strapless dress love that feature!
Wonderful lady, she created a gorgeous, comforting, life affirming piece of wearable art for me. I ordered this dress from Lucy. Lucy was extremely loving, compassionate and helpful in creating exactly what I wanted and wrap myself up in beautiful, feminine comfort. When I opened the package and read your note, Lucy, I felt your love and energy. It is in every stitch of this dress. Thank you for your talent, your love and your energetic awareness. May you always shine.
They were very cooperative that they were even able to custom make this dress to fit a seven year old! It fit lovely and came in a timely manner. I have already ordered from them before and would not hesitate to order again. Never any problems with this seller.
Answer: It will take 20-30 days normally. With rush service, it could be shorted to 15 days. :)
Answer: DOn't know, my order never arrived, has never even been sent.
Answer: This is absolutely not true. We purchased a dress from June Bridals and it was absolutely perfect
Answer: They say they will only refund if it is not a custom made dress. Make sure that you have contacted them through Live Chat first before you order, so you have an open ticket about your order.
June Bridals has a rating of 2.3 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with June Bridals most frequently mention customer service, return policy and full refund. June Bridals ranks 13th among Wedding Dresses sites.
Hi Karen,
Good day.
Sorry for any inconvenience may have caused you.
This is Alex from Junebridals and I am the manager.
We are terribly sorry it turns out this way. We know you did everything you were asked to.
If you would like us to be honest, we do not have your returned dress yet, even after four months.
If you would like a happy ending, we can still issue refund without receiving returned purchase, I can make an exception.
I checked all email correspondence and found no evidence that we refused to help you...
I informed our support team that we will issue you refund according to our company policy if return receipt/tracking/transaction details
Could be presented via email. And again we are very sorry for all the troubles.
And kindly remind that customers who shop at junebridals.com, if you have returned your dresses please do email our support team with
Any evidence to support that. We can issue refund with all those evidences afterwards.
Postal services between US and China may not perform well recently. Thank you for your cooperation.
Best Regards,
Alex