Can we get a 100% refund if the dress you send is not what we ordered or is defective in some way?

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Can we get a 100% refund if the dress you send is not what we ordered or is defective in some way?

asked by Barbara W. on 1/3/20

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Melissa H. · Answer 1 · 2021-05-19T07:04Z

Melissa H.

on 5/19/21

They say they will only refund if it is not a custom made dress. Make sure that you have contacted them through Live Chat first before you order, so you have an open ticket about your order.

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Can we get a 100% refund if the dress you send is not what we ordered or is defective in some way?

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