Melissa H.

I purchased a wedding dress for my daughter here as a custom fit after chatting through email with Estella. She seemed very helpful and said they would do anything they could to help me. She even sent me more photos of the dress than what was offered on the website. It was quick delivery... about a month. So we were excited to open the package. Much to our dismay, the zipper was not down the back, but instead, under the arm, and the bustle was not put on the dress as I had ordered. So, Estella had another one ordered for us and shipped. Again, within a month. We were excited. This time, no change to the zipper, and the size was larger than the first. But at least they got the bustle on it. So, Estella said she would have them make a third dress and this time she, herself would confirm with photos that everything was correct. So this was it, right? We got the dress in 2 weeks this time, and yes, the zipper was in the right place, the bustle was correct, and the dress fitted great... except for one thing! They had sewn another sleeve inside of the lace sleeve. The inside sleeve was smaller than the lace sleeve, so it was too tight to wear. Keep in mind that the dress was not supposed to have a lining on the sleeve. It was supposed to be a single layer of lace on the sleeve... and they had gotten it correct on the first 2 dresses. It was as if they had added the wrong arms, and at the last minute, when they realized this, they just put lace sleeves over the wrong sleeves. I reached back out to Estella, and she only said that the extra fabric was there for us to use for adjustments if they were needed. I explained that this was not just "extra fabric" it was a whole sleeve inside of the lace sleeve. At this point I am done with June Bridals. DO NOT ORDER FROM THEM! I know it is s savings, but the frustration is not worth it. And the quality of the fabric is not as good as those reviews on their website lead you to believe. I think those are staged reviews. The website will not let me in to leave a review, which I find very fishy. I am taking this to my tailor and will get it right for my daughter. I just hope this review stops someone else from making the same mistake we made... we thought we had checked it all out... we were wrong... it is too good to be true!