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From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.
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Thank you so much Cheri. You delivered as promised and my gift came wrapped beautifully.
Flawless transaction
I recieved prompt clear, communication and great shipping. Also a great price. I chose to purchase from you because you are based it my father's home town and had a great experience. Thanks!
My client service representative Nina Glasser reached out to me immediately following my purchase to alert me of a backorder and to see if I would like to get a different size to ensure a gift would be arriving in time for the holiday. She offered to exchange it after my boyfriend opened it for Christmas if it wasn't the correct size. She sent me a hand written thank you note and made sure I understood that my business with you was appreciated. Thank you for making my online shopping experience while I was traveling in Africa, a great one! My boyfriend loves it!
Thanks.
Very happy, Thankyou
Whole experience was great!
The best customer service!
Very user friendly
My granddaughter picked these as our gift to her. She loves the earrings and they are delicate and beautiful for s beautiful young woman
Great price
Good service
Very secure delivery
A problem with a damaged package with UPS was resolved quickly, politely and in time for the celebration.
Na
The item was nicely packaged and arrived quickly.
Everything worked out fine. I love the items I purchased.
Ordered same necklace from Neiman Marcus, received wrong necklace and wrong initial. Called and they told me in the time they screwed up they product was discontinued and sold out! Found it on your website, called to make sure you had it and you were already pulling it off the shelf for me! Thank you! Your necklace was also sent in MUCH better packaging than theirs!
The best jewelry buying experience you could ask for.
Although I was initially buying for the deep discount, I had difficulty making the purchase and had to ask for help via chat. The person informed me that the necklace I wanted was excluded from the discount but gave me a different code to enter. Although it wasn't the 20% I had been offered, was still happy they were willing to offer me some discount to move the merchandise.
Sorry too busy
Great transaction
The Purchase was easy and was pleased with the bracelet I ordered. The delivery was another story. UPS dropped the ball. Countless phone calls and finally got the item I ordered
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members